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Revision as of 16:13, 19 May 2014
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# [[What is my MultiCharts User ID|Please make sure your MultiCharts version is '''8.8 or any newer version''']]. If it is not, please [http://www.multicharts.com/trading-software-download/| update MC software]. | # [[What is my MultiCharts User ID|Please make sure your MultiCharts version is '''8.8 or any newer version''']]. If it is not, please [http://www.multicharts.com/trading-software-download/| update MC software]. | ||
# | # Uninstall MultiCharts from your computer: | ||
#* Windows '''Start''' | #* Windows '''Start''' | ||
#* '''Control Panel''' | #* '''Control Panel''' | ||
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#* Do '''NOT''' check the box "Remove MultiCharts user data from computer", leave it clear | #* Do '''NOT''' check the box "Remove MultiCharts user data from computer", leave it clear | ||
#* '''Remove''' | #* '''Remove''' | ||
#* After the | #* After the uninstall processes is completed click the '''Finish''' button | ||
# Please install MultiCharts again, using a different directory: | # Please install MultiCharts again, using a different directory: | ||
#* If you don't have installer saved on your local drive, please [http://www.multicharts.com/trading-software-download/| download the latest release or beta version] | #* If you don't have the installer saved on your local drive, please [http://www.multicharts.com/trading-software-download/| download the latest release or beta version] | ||
#* Click '''Install''' | #* Click '''Install''' | ||
#* Click '''Next''' | #* Click '''Next''' | ||
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#* Click '''Next''' | #* Click '''Next''' | ||
#* After the installation processes is over click '''Finish''' button. | #* After the installation processes is over click '''Finish''' button. | ||
# '''Launch MultiCharts''' by | # '''Launch MultiCharts''' by '''right-click on its icon''' and selecting '''Run as administrator''' (''if you don't have this option, use regular double-click''). | ||
# In MultiCharts go to '''File''' menu and select '''Properties'''. | # In MultiCharts, go to '''File''' menu and select '''Properties'''. | ||
# On the '''Directories''' tab change the directory of the folder with your studies by clicking '''...''' button for '''Studies''' (remember the old path). It is important to use a simple path. We recommend | # On the '''Directories''' tab change the directory of the folder with your studies by clicking the '''...''' button for '''Studies''' (remember the old path). It is important to use a simple path. We recommend creating '''C:\MyStudies'''. | ||
# Close MultiCharts. | # Close MultiCharts. | ||
# Make sure all [[MultiCharts Processes]] are ended in Windows Task Manager. | # Make sure all [[MultiCharts Processes]] are ended in the Windows Task Manager. | ||
# Copy the whole '''Studies''' folder from the old location to the new one (replacing the existing files). | # Copy the whole '''Studies''' folder from the old location to the new one (replacing the existing files). | ||
# Restart MultiCharts. | # Restart MultiCharts. | ||
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# Click '''Control Panel'''. | # Click '''Control Panel'''. | ||
# Click '''System''', then select '''Advanced System Settings'''. | # Click '''System''', then select '''Advanced System Settings'''. | ||
# Click '''Environment Variables''', then in User Variables window double click on '''TEMP''' variable or select it and then click '''Edit''' button. | # Click '''Environment Variables''', then in the User Variables window double click on the '''TEMP''' variable or select it and then click the '''Edit''' button. | ||
# In the opened window, change Variable Value to '''C:\Windows\Temp''' and click OK. | # In the opened window, change Variable Value to '''C:\Windows\Temp''' and click OK. | ||
# Double click on '''TMP''' Variable or select it and then click '''Edit''' button. | # Double click on the '''TMP''' Variable or select it and then click the '''Edit''' button. | ||
# In the opened window, change Variable Value to '''C:\Windows\Temp''' and click OK. | # In the opened window, change Variable Value to '''C:\Windows\Temp''' and click OK. | ||
<br> | <br> | ||
Run PowerLanguage, create new study (any type) and try to compile it. | Run PowerLanguage, create a new study (any type) and try to compile it. It should be compiled without any errors. If the issue persists, please contact our support team in [[http://messenger.providesupport.com/messenger/tssupport.html| Live Chat]]. | ||
[[Category:FAQ]] | [[Category:FAQ]] |