Problems with Data in MultiCharts: Difference between revisions
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Problems with Data in MultiCharts (view source)
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==Absence of Real-Time Data== | ==Absence of Real-Time Data== | ||
Before checking the settings in MultiCharts, it is recommended to check the real-time data availability in data vendor's software | Before checking the settings in MultiCharts, it is recommended to check the real-time data availability in data vendor's software. | ||
Settings a customer needs to check if real-time data is not coming from data vendor’s server only in MultiCharts: | Settings a customer needs to check if real-time data is not coming from data vendor’s server only in MultiCharts: | ||
===Absence of Real-Time Data on Chart=== | ===Absence of Real-Time Data on Chart=== | ||
# The software is in Online mode; | # The software is in [[Problems with Data in MultiCharts#Online/Online mode]]; | ||
# The date source is set up correctly in QuoteManager; | # The date source is set up correctly in QuoteManager; | ||
# The data vendor provides this type of data; | # The data vendor provides this type of data; | ||
# The symbol should be added correctly; | # The symbol [[Data Sources Overview#Adding Symbol from Data Vendor Supplied List|should be added correctly]]; | ||
# The | # The [[Quote Field]] is correct; | ||
# The sessions are correct; | # The [[What Affects Chart Timestamps|sessions]] are correct; | ||
# Windows date and time corresponds to current date and time for the selected time zone; | # Windows date and time corresponds to current date and time for the selected time zone; | ||
# Your data subscription is not delayed. | # Your data subscription is not delayed. | ||
===Absence of Real-Time Data in DOM, Trade Bar or Chart Trading Panel=== | ===Absence of Real-Time Data in DOM, Trade Bar or Chart Trading Panel=== | ||
# The software is in Online mode; | # The software is in [[Problems with Data in MultiCharts#Online/Online mode]]; | ||
# The | # The [[Built-in Data Sources|date source]] is set up correctly in QuoteManager; | ||
# The same | # The same [[Broker Profiles Overview#Understanding Broker Profiles|Broker Profile]] is set up correctly and connected; | ||
# The data vendor provides this type of data; | # The data vendor provides this type of data; | ||
# The symbol should be added correctly; | # The symbol [[Data Sources Overview#Adding Symbol from Data Vendor Supplied List|should be added correctly]]; | ||
# Symbol | # [[Symbol Mapping]] is set up correctly; | ||
# Your data subscription is not delayed. | # Your data subscription is not delayed. | ||
[[Category:FAQ]] | [[Category:FAQ]] |