Viewing Order's History: Difference between revisions
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→Accessing Order's History
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Once it is opened, the table on the Orders tab will be replaced with the Order History Viewer diagram.<br> | Once it is opened, the table on the Orders tab will be replaced with the Order History Viewer diagram.<br> | ||
The order details can be viewed in the upper left corner by hovering the mouse over the [[File:(i).PNG]] icon.<br> | The order details can be viewed in the upper left corner by hovering the mouse over the [[File:(i).PNG]] icon.<br> | ||
<div style="background-color: #d3f7a3;">'''NOTE:''' The complete information about the orders is taken from the current and backup user logs. This means that it may take a while to extract all of the required info from those files.</div> | <div style="background-color: #d3f7a3;">'''NOTE:''' The complete information about the orders is taken from the current and backup user logs. This means that it may take a while to extract all of the required info from those files.</div><br> | ||
<div style="background-color: #bef576;">'''NOTE 2:''' The info about the orders can be unavailable (No Data) because: | <div style="background-color: #bef576;">'''NOTE 2:''' The info about the orders can be unavailable (No Data) because: | ||
* the Order and Position Tracker files have been removed from the machine. | * the Order and Position Tracker files have been removed from the machine. | ||
* it has been more than 7 days since the order generation and the user logs have been deleted (they are deleted once every 7 days from the user’s machine). | * it has been more than 7 days since the order generation and the user logs have been deleted (they are deleted once every 7 days from the user’s machine). | ||
* a newer MultiCharts version has been installed. </div><br> | * a newer MultiCharts version has been installed. </div><br> | ||
== Understanding the Diagram == | == Understanding the Diagram == |