Problems with Data in MultiCharts: Difference between revisions
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Problems with Data in MultiCharts (view source)
Revision as of 13:48, 8 October 2013
, 8 October 2013→Green Light in MultiCharts
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=General Information= | =General Information= | ||
There are multiple aspects that can possibly affect data shown on chart, DOM, market scanner windows in MultiCharts. | There are multiple aspects that can possibly affect data shown on chart, DOM, market scanner windows in MultiCharts. | ||
==Green Light in MultiCharts== | ==Green Light Indication in MultiCharts== | ||
* At the bottom right corner of MultiCharts there is an indicator to show current connection status to MultiCharts authorization server. If it is green, the connection is established and your registration name (usually customer first and last name, all lower case) and registration code (16 digits that should not be mixed with MultiCharts User ID) is verified, as the result it is possible to receive data from connected data source. Red or yellow means you can’t receive data. Possible reasons: | * At the bottom right corner of MultiCharts there is an indicator to show current connection status to MultiCharts authorization server. If it is green, the connection is established and your registration name (usually customer first and last name, all lower case) and registration code (16 digits that should not be mixed with MultiCharts User ID) is verified, as the result it is possible to receive data from connected data source. Red or yellow means you can’t receive data. Possible reasons: | ||
** Incorrect registration name/code. | ** Incorrect registration name/code. |