MultiCharts: Trading Software for Automated Trading and Backtesting

Kate

There's still another way to remove all drawing tools at once: right-click on the chart, select "Format drawings" from the pop-up list, select all symbols by pressing Shift+ up (down) arrow, press "Remove".

Kate

We are aware of this problem. It's already been fixed in internal versions and will soon be available to users.

It will be released later in the month of July. Please check our downloads page, the new version will be found at this link:
http://www.tssupport.com/support/downloads/

Kate

Guest, You just confirmed that if you use data offline the delays are minimal. 10 seconds is appropriate for calculation of price series, indicators and plotting them. Of course it could be faster and we are working on it. However it doesn't take 20 minutes anymore as you told us before. It is a cle...

Kate

The version you are using is obsolete and contains critical bugs. Please install the latest version:
http://www.tssupport.com/products/multi ... 09.909.exe

Kate

Screen type of scaling implies that the program plots min and max value of the indicator on the screen. It is obvious that the program doesn't differentiate between RSI and volume indicator. It is clear for you that volume bars start at zero, but not for the program. So you should use User Defined s...

Kate

Could you make sure that IQFeed 4.2.1.4 is installed? If it is true, please go to
QuoteManager -> Tools -> Data Sources and check
IQFeed data plug-in version. It should be 1.0.909.28001

Kate

Yes it is different, but it is perfectly readable IMHO. What is wrong with it?

Kate

MultiCharts works properly with IB index options. All you need to do is to select Stock Option in Add symbols from Data source and type option root. For instance you can type in SPX and get a long list of index options.

Kate

Please post a source code of the indicator and screenshots of TS8 and MultiCharts.

Kate

CrazyPhil,
We agree you have a point there. We are planning to release beta-versions more frequently and if fact we are already doing so.

Kate

Could you send us this indicator to tokareva@tssupport.com so that we can test it?

Kate

Could you provide me with some screenshots illustrating this?

Kate

Dear Guest, By saying that all known bugs have been fixed we meant all the bugs in the previous beta version 2.1.880.530. And we reiterate that this statement is correct. As for fractional prices - there's no bug here. This option isn't supported yet but our developers are working on implementation ...

Kate

Dear Guest, After your post we tested the drawing tools again -alerts work fine. You must be doing something incorrectly. If you cannot resolve the issue yourself we invite you to join our LiveChat where we can help you settle the problem. You can connect to our LiveChat from the following link: htt...

Kate

Mojotrader,

If you think that the transparent crosshair is not readable you can turn it off at View->Transparent Hint.

Kate

Another issue. If you have lets say a volume moving average that starts as the highest point on the chart but falls as the volume bar progresses the chart does not re scale smaller. It seems to only scale up not down.

What scale type are you using for this indicator?

Kate

when I set the volume scale to "screen", it is supposed to automatically to the high and low of the volume range within the screen display. the problem is, if the volume range is from 3000 to 10000, the volume scale will start from 3000, not zero. can you tell me what is wrong ? what is causing the...

Kate

What datafeed you are using?

Kate

For my case i believe MC is just slow in loading data from its local database. I download all my data at the close of market every day. So my data is up to date. And yet next morning.. it still takes about 20mins to load 4 workspaces with about 10 charts. So loading from local database alone for 10...

Kate

Dear jl12,
We are planning to implement the option of sending alerts to e-mails and mobile phones in future releases later this year.
Please check our website and forum off and on to be informed of all our updates.

Kate

Thank you for this information. We confirm this bug and are working on it now.

Kate

Dear Guest, We invite you to connect to us via HelpDesk remote desktop connection utility on Monday, July, 2. Our developers will personally take a look at your issue and fix it manually. The best way to contact us would be via LiveChat. Please join our LiveChat from this page: http://messenger.prov...

Kate

We confirm this bug. Our developers are already taking every effort to fix it

Kate

Dear Guest, We should thank you for your idea. You are absolutely right in saying so and our developers are already working on this issue and this suggestion will be implemented in a short while. Please review posts on that subject on the following page: http://forum.tssupport.com/viewtopic.php?t=3779

Kate

Dear users, Please note, that the actual time of loading data from IB into MultiCharts is in no way slower than in AB et alias. The issue is that some other programs break it up into series and plot data as it comes, but MultiCharts displays it only when the download is complete. The effect is merel...

Kate

Sometimes connection with TWS can be lost for unknown reasons and currently our developers try to determine why it happens.

Kate

I mean that it is not possible to insert multiple symbols at once. As for importing data, if your data is in ascii files please review this online tutorial: http://tssupport.com/products/multichar ... Import.htm

Kate

Please try to use standard indicators: Avg Close > Avg Open and Avg Close < Avg Open, but please use the input equal to 1.

Kate

It won't solve the problem if you remove dump files, till the problem is fixed they will be generated again. So please contact us and we will help you fix this problem and remove the existing dumps.

Kate

As far as I understand from your description you are requesting data in bars back? If it is right, then the current logic of governing N-day charts is obvious. Bars back are calculated from a certain floating starting point that defaults to the current day. So when you reload the chart after New Yor...

Kate

Ed, These two indicators cannot work in TS because NoPlot(Plot1); is a logically incorrect phrase. NoPlot() function takes as an argument the number of the plot the current value of which becomes disabled. In this case it is not the number of the plot but its value for the current bar which is trans...

Kate

You can install MCFX on several computers but with one license you should run only one MCFX at a time.

Kate

Please contact us via our Live Support before deleting them as we'd like analyze why MCFX generates so many dumps and then we will help you delete them.

Kate

Insideask and insidebid are supported in the current beta.

Kate

Philippe,

If during the installation you select Repair instead of Remove, the previous version will be restored. This option is supposed to be used in case some of MultiCharts files are corrupted. So please check again what version of MultiCharts you repaired.

Kate

I recommend you not to downgrade and wait a few days for the new beta which is expected to be even more stable than the official release.

Kate

Daniel,

You need to open QuoteManager, double-click on the necessary symbol and rename it.

Kate

Yes, we are planning to add synthetic symbols in the future.

Kate

You can back-test 50 symbols simultaneously but you should insert them one by one. As concerns back-testing a month of 1 minute data, the time needed to back-test it will depend on the number of simulations that you will use.

Kate

In the nearest future we are not planning to make a separate plug-in for msn.com. But you can receive MSN data through FreeQuotes. You will need to open QuoteManager, go to Tools->Data sources, select FreeQuotes and click Settings, then uncheck all check boxes except for msn.com.

Kate

Philippe,

What version of MultiCharts are you using? Could you contact us via our Live Support and demonstrate this problem?

Kate

Could you tell me how you'd like to paint your daily bars?

Kate

Most likely, it will be available the next week.

Kate

In MCFX intraday history data goes back to 2002. Please tell me what symbols and what resolutions(compression) you are using.

Kate

I assure you that we don't have a special list of features that may be "forgotten". If you look at the list of features that are included in the current beta you'll see that we haven't wasted time. Please be patient, back-adjustment feature will certainly be accomplished in the future.

Kate

In PLEditor the absence of "all contracts" will mean the same as this phrase. So you can remove "all contracts" and your code will be compiled successfully. As far as I know, "all" won't be supported in the next release.

Kate

Please try this code: if RSI(C,14) crosses over 60 then Buy ("Go Long") this bar at Close; if MarketPosition = 1 and RSI(C,14) crosses under 50 then Sell("Sell Long") next bar at Market; If currentcontracts>=3 then Sell ("Trailing Long") from entry ("Go Long") 1 contracts next bar at Lowest(Low, 2) ...

Kate

If the toolbars are missing again, please contact us via our Live Support.

Kate

Could you tell me what you mean by "maximize"? Do you mean that a minimized window when an alert happens pops up or do you mean this window only becomes active after an alert happens?

Kate

Thankyou, but for some reason it dosent reconize the word 'setexitonclose' and Im not real familiar with EL, can you give me an exapmle how to use it at the end of this sample code: inputs: Price( Close ), FastLength( 9 ), SlowLength( 18 ) ; variables: FastAvg( 0 ), SlowAvg( 0 ) ; FastAvg = Average...

Kate

Setexitonclose is supported in the current beta.

Kate

Setexitonclose is not recognized in MultiCharts 2.0.777.777 but it is supported in the current beta.

Kate

Please try to use setexitonclose.

Kate

im using vista. last week i suudenly lost my toolbars. i added them back to my charts via view/toolbars / etc. today i suddenly have 2 sets of toolbars! 066 and guest, Please describe these issues in more detail so that I can reproduce it here. When did you notice that the toolbars were missing? On...

Kate

I recommend you to wait till we release the next beta, probably, this week because the current one has some bugs that will be fixed in the new version.

Kate

Ed,

Could you send me this indicator and your workspace to tokareva@tssupport.com?

Kate

In this version there are two known bugs: one related to eSignal and the other related to N-minute charts (you have both problems as I see from your description). When these bugs were diagnosed we made two patches and uploaded them to this forum but after we released the new beta we removed these pa...

Kate

Currently MultiCharts doesn't support foreign European contracts as it can display only the data that can be retrieve from eSignal servers.

Kate

We agree with you and will think how it can be done.

Kate

Thank you for the screenshot, now I see your point. This drawback will be fixed in future versions.

Kate

Could you send me this strategy or at least its part which will help us reproduce the situation to tokareva@tssupport.com? If possible please also send me your workspace to which you apply this strategy.

Kate

Simon,

What version of MultiCharts you are using? The open interest is working incorrectly in MultiCharts 2.0.777.777. If you are using this version I recommend you to upgrade.

Kate

You can find our online tutorials at http://tssupport.com/support/tutorials/

Kate

Terminal7,

Sorry for the long-response time. We have already started testing the new beta version of MCFX which will run on Windows Vista and expect to release it in a week or maximum two.

Kate

2. Could you reintroduce the old right tick, left tick plot style in addition to your new right tick, left tick plot style. I find the old plot style necessary when creating synthetic OHLC bars. i.e. open=left tick, close = right tick We haven't changed anything here, please explain what you mean.

Kate

So, do we need to uninstall the old MC before installing the new one? Are there any installation steps required beyond simply "run the installer"? Does the new install overwrite the old one, or install side-by-side? When you run the new installer you should select Remove option (instead of Repair w...

Kate

Having problems when a chart contains more than one study which uses trendlines. When the workspace is opened I need to toggle the status off/on for the study to display.

We are aware of this bug affecting indicators that use drawing objects and will fix it in the next version.

Kate

Im running Vista and install went fine. did upgrade from xp and moving databases / indicators etc went also fine only thing i have problem with is in Quote Manager when i do right click on a symbol, the menu is empty, however when i go over with the mouse the labels are visible It is really a weird...

Kate

Currently MC does not save the "Scale Type" properties on the Format Symbol/Scaling tab. For example, if I change the scale type to "User defined" and specify Max/Min scale values, or just use the Compress/Expand tool bar button to adjust price scales, MC will not persist my settings when I save th...

Kate

You will need to copy the databases and transfer them to another computer. What version of MultiCharts you are using? In the new beta the databases are located at a new direction: X:\Documents and Settings\All Users\Application Data\TS Support\MultiCharts\Databases (for Windows XP) or X:\ProgramData...

Kate

Our developers will consider what can be done with the order of playsounds.

Kate

Could you send me your workspace to tokareva@tssupport.com so that we can test it here on both versions?

Kate

We combine this forum branch with the main branches.

Kate

MultiCharts needs this time cache the data from your 24 charts and save it to the storage.

Kate

It is expected to be released on Tuesday or Wednesday.

Kate

Why don't you just rename the symbol manually in QuoteManager? It is the easiest way to rollover futures. You can also export data of the expired contract into an ascii file and then import this data into the new contract.

Kate

Please try to use this:
buy 1 contract next bar at highest(high,5) limit;
sell 1 contract next bar at lowest(low,5) stop;

Kate

Dear Customers,
As it turned out itai's problem was caused by the fact that his tsShaper.dll hadn't been updated (he's using the version 2.0.777.777). We have done it for him and now his N-minute charts are working fine.

Kate

Hello dear Guest, In order to help you resolve the issue in a most effective way we invite you to contact us via LiveChat support so our developers could connect to you via HelpDesk remote desktop connection utility and fix possible problems manually. You can join our LiveChat from this link: http:/...

Kate

Hello dear Guest, In order to help you resolve the issue in a most effective way we invite you to contact us via LiveChat support so our developers could connect to you via HelpDesk remote desktop connection utility and fix possible problems manually. You can join our LiveChat from this link: http:/...

Kate

You need to start QuoteManager, go to Tools - Exchanges and ECN's, click
"Add" and fill in all the fields by indicating CMEE in "Exchanges & ECN" and
"Abbr" fields. All other fields should be similar to those of CME. But to be completely sure please visit www.cme.com

Kate

Any news on the scaling issue? Attached is a chart I was trying to build today but the scaling of the indicator flattened out price so much. (See attached snapshot)

Most likely, it will be implemented later this year.

Kate

You will need to create 40 charts and apply the Moving Average with alerts to monitor these 40 stocks. We can help you set this up via HelpDesk.

Kate

You can export the database to that computer.

Kate

We are aware of this problem with indicators which insert drawing objects and will fix it in the next version.

Kate

Could you contact us and demonstrate this problem on HelpDesk?

Kate

Option software hasn't been even added to our road map yet.

Kate

Thank you for this recommendation, our developers will consider it.

Kate

The new beta features the Copy/Paste option and you will be able to copy and paste windows with a few clicks (or using Ctrl+Shift+C and Ctrl+Shift+V hotkeys).

Kate

I have some problems in the last Beta : - some drawing objects that are correctly inserted and works correctly after some seconds disappear ( also if they are always in status on )....and sometimes they are re-drawing on chart, it seems that they are refreshing..... What drawings are you using? Do ...

Kate

I think he means if for example you save an image next time you try to open a workspace MC will be pointing at the image directory rather than the workspace directory.

Different file types should 'remember' there own path separately.

It will be done in the future version.

Kate

It is weird. Could you contact us via our Live Support?

Kate

kate, how would you do this in powerlanguage? a more specific question. in TS, there is no built in function to do this: if number of contracts = 8, then ... if number of contracts =-5, then ... is it easy to do this in powerlanguage? What do you mean by "number of contracts"? The number of active ...

Kate

kate, how is powerlanguage compared to easylanguage? does it have all the functions and key words, or is there a lot missing?

Please review this thread where new and not supported EasyLanguage words are listed: http://forum.tssupport.com/viewtopic.php?t=3187

Kate

the autotrade is still experimental. it will be a while before anyone would put real money on the line. What do you mean by calling auto-trading "experimental"? Stop/limit orders are not implemented yet but what other things you think we miss? backtesting is a joke. i am not holding my breathe wait...

Kate

Could you contact us and show this problem via HelpDesk?

Kate

I would like the QM to be able to schedule download of historical data from IB. I would like to be able to leave the computer on with MC running... and at schedule times... QM automatically download only the latest day's data for certain specified symbols.... the next morning when i open up the cha...

Kate

My issue is with it keeping my IB access information specifically, the IP and port. Everytime I restart the program, I have to go to quote manager and adjust the setiings, then I wait and wait wand wait for it to update my settings. If I quit, it loses them and reverts back to a previous setting. A...

Kate

For example if you open 2 days worth of plain 5 minute bars and then open a second identical chart the second chart takes at least 10 seconds to load! (this is using IB though that is kind of academic). If you have internet problems the chart can stall for longer. All this data should be cached so ...

Kate

FuTuReZ, It'd be really faster and easier for us to fix bugs if customers who notice data stalls or other problems contact us and demonstrate these issues because sometimes reproducing a certain situation can take hours and hours of no avail. We have a special Bug Tracking system and never missed a ...

Kate

However, it seems that it takes a very long time to load historical data from IB. eg to get a 2 days volume chart for the mini SP contract took around 10 mins to complete the chart. Also I noticed in Quotemanager that the downloading gets stuck at some point, ie the same Data request keeps repeatin...

Kate

Iso, 1. After drawing on the chart for one symbol, when changing to a new symbol, the drawing objects from the first symbol are still on the chart. See attached snapshots, drawings were done on GLD and when I changed the symbol to USO, the drawing objects from GLD were still on the chart. This issue...

Kate

Iso, 1. After drawing on the chart for one symbol, when changing to a new symbol, the drawing objects from the first symbol are still on the chart. See attached snapshots, drawings were done on GLD and when I changed the symbol to USO, the drawing objects from GLD were still on the chart. This issue...

Kate

Please check it also in eSignal->File->Settings->Connections.

Kate

Please check your user name and password for eSignal because according to the logs it returns "Invalid user name and password" message in QuoteManager. This also explains why your XP chart can be loaded but is not updating, MultiCharts retrieves the data from the storage but doesn't have access to r...

Kate

Yes, the new beta is Vista compatible.

Kate

You can merge history data from some other datafeed and real-time data from IQfeed.

Kate

Yes, I can see the problem now and have already informed our developers about it. Thanks to your feedback this problem will be fixed in MultiCharts 2.2.

Kate

I can offer you the following workaround: please try to map your files as tick bars and when plotting this data in MultiCharts select tick bars instead of points in the FormatSymbol window. And though it will be called tick bars in reality it will remain your point data.

Kate

TWS returns the last values not constantly but only if the value of the corresponding field is changed each 0.25-0.3 secs. That's why as soon as a certain value changes a new minute will be created with the timestamp equal to the local time.

Kate

Josh,

KC-MN7 is updating fine in the new beta and I can get history data. If you still have this problem please contact us. What port you are pointing to (QuoteManager->Tools->Data Sources)?

Kate

So far it is not possible to clone IB but in the future this feature will be implemented.

Kate

Is the implication here that one cannot copy a window within the same workspace?

I hope not ...

We need to be able to copy any window, completely, and paste it anywhere.

Can this be done?

Yes, you can copy any window and paste it wherever you want.

Kate

We confirm this bug and will fix it in the next version. Thank you for this feedback, Nick.

Kate

We will consider the implementation of this option in the future.

Kate

I tried to reproduce the situation in the new beta and entered first 25 and then 25.5 into the referenced Excel cell. But both values were displayed correctly (please see the attached screenshots). Could you post some screenshots illustrating your point?

Kate

Please press F1 or go to Help at the main menu.

Kate

Am I correct in thinking that ASCII mapping of data isn't done on a live basis. ie. when the file is updated MC doesn't do any automatic refreshing? When a mapped file is updated MultiCharts refreshes data automatically only if 1-minute, N-minute or 1-day resolutions are used. If N-tick, N-volume b...

Kate

Yes. I right-clicked on a chart and I didn't see this option to "copy chart"

Josh,

Please go to File->Copy window, then create another workspace and paste this window (File->Paste), or you can use Ctrl+Shift+C and Ctrl+Shift+V.

Kate

When I save my workspace to another directory the next time MultiCharts opens this directory.

Kate

It is not possible so far, but maybe we will implement this in the future.

Kate

Please contact us and we'll help you fix this problem via HelpDesk.

Kate

It is not possible to map home brew point data, only tick and volume bars.

Kate

That basic requirement has been requested and promised for 2 years or so,along with a lot of other stuff that seems to get ignored or forgotten about! I assure you that we've never ignored the feature requests and suggestions of our users and wonder what other features you think have been overlooked.

Kate

When are we going to get the proper price scaling in the bond market????

We don't have any ETA yet.

Kate

PLKit is almost a complete replacement for ELKit, except for rarely used cases.
As for the documentation, we don't have it yet but you can use EL documentation.

Kate

Unfortunately, we cannot provide you with such API now.

Kate

I tried to reproduce this situation several times but each time MultiCharts remembered the workspace location.

Kate

What happened to the e-mail that was supposed to be sent to everyone regarding the new release? I was thinking you all never released the beta or new version yet. Josh, We decided to wait a few days before sending notifications as we'd like to make sure that everything functions well and without er...

Kate

Does this version inclues the IB patch ???

Yes, it includes the patch for TWS 870 and next.

Kate

Doesn't look like it. I could have used this feature recently when MC wasted all my open workspaces.

Could you specify how MultiCharts wasted your workspaces? And what do you mean by saying that "it doesn't look like it"?

Kate

Doesn't look like it. I could have used this feature recently when MC wasted all my open workspaces.

Could you specify how MultiCharts wasted your workspaces? And what do you mean by saying that "it doesn't look like it"?

Kate

So, is this ability in the 2.1 Beta?

Yes, coping/pasting is available in the new beta.

Kate

Iso,

Could you contact us via our Live Support and demonstrate this problem via HelpDesk?

Kate

If several alerts are triggered at the same time, how many alert windows do you see?

Kate

Unfortunately, this improvement is not included in the last installer, but it will be certainly added in the next version.

Kate

If the program hangs again please leave it as is and contact us or send me the logs (located at Start->All programs->MultiCharts->Logs) to tokareva@tssupport.com

Kate

Yes, it has been implemented.

Kate

So you have a gap between 29 Mar 07 & 25 May 07? Why did you try to request data from 1 Mar 07 to 30 May 07 instead? Could you send me some screenshots illustrating the situation?

Kate

However I think it should be possible to only disable specific workspaces or use different profiles. When I open up MC it loads 24 workspaces which takes an awfull long time. Why don't you just turn off workspaces on start (uncheck "Open workspaces on start") and then open only the necessary ones? ...

Kate

To print out seconds you should use time_s. As for your second question, if you are using intraday resolutions volume(v) is up ticks, with other resolutions it is total volume.

Kate

Could you send me this indicator to tokareva@tssupport.com?

Kate

Will this forthcoming version include a price increase?

The price remains the same.

Kate

Dear customers,

You can download this new beta version of MultiCharts here: http://forum.tssupport.com/viewtopic.php?t=3753

Kate

As it is written in EasyLanguage Help: "The Volume Ratio indicator calculates an exponential moving average of the ratio between up and down volume. The exponential average is then plotted as an oscillator around a zero line. Volume can provide insight into the strength or weakness of a price trend....

Kate

Yes, they are equivalent.

Kate

It is not possible to delete the pre-built demo workspaces at all, the installer will restore them anyway. i recommend you to close them and them go to File->Preferences->Workspaces and uncheck "Open workspaces on start" check box.

Kate

Could you please provide me with more information on IB institutional accounts or give me the link where we can find this information?

Kate

Not so long ago we also experienced certain problems when we tried to request data on Monday before the session opened. We contacted IQfeed and they confirmed this bug and promised to fix it in the next version.

Kate

Could you contact us and demonstrate this error message via HelpDesk remote assistance tool?

Kate

It is not possible to color the background in MultiCharts.

Kate

James,

Unfortunately, I cannot give you a public link to our Server Monitor because it is our internal information. But I assure you that our developers are working hard to prove this product description.

Kate

We are planning to have this feature in the future, but don't have any specified date yet.

Kate

Your assumption is incorrect, MultiCharts can place studies on studies. And you can also draw trendlines on studies in the Snap mode. In this case trendlines will be anchored to the plots.

Kate

You can merge in a single chart whatever datafeeds you want (from the list of supported ones) but please keep in mind that real-time data that you will receive won't be saved in the storage because you will use the other datafeed for history data.

Kate

MultiCharts will save Pats data only if you collect this data in QuoteManager. So you should have QuoteManager open all the time.

Kate

MultiCharts will save Pats data only if you collect this data in QuoteManager. So you should have QuoteManager open all the time.

Kate

James,

According to our information, at the time you pointed the server was working fine and no restarts have been traced.

Kate

James, I've never said something without checking this information before. Now we have the Server Monitor that monitors the ports, alerts if something goes wrong with them and even restarts the server if it doesn't respond for some time. So when you noticed that there was no connection, this Server ...

Kate

Could you contact us via our Live Support and demonstrate this problem via Helpdesk?

Kate

Currently you can only export data into ascii files.

Kate

Have you tried to trade this symbol in IB TWS? It seems that trading Forex is not permitted for your account.

Kate

It is the highly compressed proprietary format.

Kate

Thank you for your attention. Both ports are up and running.

Kate

USD/CAD is working fine at 8000 port. If you still have this problem please contact us.

Kate

It is working now.

Kate

You will need to write an indicator (with Print) to do this.

Kate

MultiCharts doesn't support advisory account so far.

Kate

This new version of IQfeed was released not so long ago and naturally even the current version of MultiCharts has an outdated IQfeed dll. So you will need to update it with the new dll. uploaded here: http://forum.tssupport.com/viewtopic.php?t=3639 Or you can wait for the next release of MultiCharts...

Kate

And what happens when you try to switch to the Offline mode? Have you restarted MultiCharts after changing the mode?

Kate

What datafeed are you using?

Kate

SetBreakEven() will be supported in the next version.

Kate

Why don't you save the required workspaces and work with them in the Offline mode?

Kate

Our Monitor showed that GainCapital was not responding and that's why it was automatically restarted as I described in the previous thread. This restart took about 10 minutes.

Kate

We are planning to release the new version this week.

Kate

unfortunately, I cannot give any ETA when a scanner is available. Please keep an eye on our forum, it will be announced here.

Kate

You can export data of the required symbols in ascii files, then you should delete TSStorage GDB, run MultiCharts installer and select Repair option to create a new TSStorage file and after that you will need to import data from the ascii files into QuoteManager. It's really a time-consuming procedu...

Kate

This red arrow indicates that although the code was compiled successfully it contains a non-supported word or words.

Kate

Erek, Our developers said that they will implement an option that will allow our customers to use either 168-hour or 24-hour threshold but they are not planning to eliminate session breaks at all, even for count-based charts. As for the new beta, as far as I know this improvement won't be included i...

Kate

Currently it is not possible to compress our databases.

Kate

I have not bought the software yet and I would like to know if it allows for fixed point drawing of trendlines on either the hi, low, open or close as TS 4 allows? MultiCharts charting is very similar to TS one. If you draw trendlines in the Snap mode they will be anchored to either high, low, open...

Kate

eSignal regards them as futures, you can check this in the eSignal native application.

Kate

Around this time the server was restarted. Our developers have recently added Price Server Monitor that in case something goes wrong with the server and our developers are out of office can reanimate it within 10 minutes and after that MCFX will reconnect. It is not a final solution but it is one mo...

Kate

I managed to plot both symbols (EUR@GAIN A0-FX and EUR@FXCM A0-FX). What happens when you try to add them?

Kate

If eSignal provides Forex symbols which names contain the information from which sources data is received then you will be able to use them in MultiCharts.

Kate

Unfortunately, it is not possible.

Kate

The performance report doesn't differentiate between ask or bid entry price, so you need to write a strategy with two data streams: one with Ask as a field, the other with Bid.

Kate

The keyword here will be Ticks, but you need to use Data2 with Bid as a field and Data3 with Ask as a field in the same charting window.

Kate

Break is not supported yet.

Kate

James,

All resolutions are loading correctly on port 8000, but on port 9000 N-minute and N-hour charts are not loading. It says "Waiting for data" or "1 quote received". Our developers are analyzing the problem and I'll post an update shortly.

Kate

At this moment we are working on this issue. It is to be eliminated soon.

Kate

Unfortunately, I cannot tell you an estimated date when a MarketScanner will be available. As for the next version, we are planning to release it the next week and preparing a list of new features and bug fixes. You will be able to read about them in "What's new" section at MultiCharts page.

Kate

I'm using a simulated account. There is a bug in the market order of the simulated account. The help desk of IB said they already know such bug. The ButtonTrader also told users don't use the simulated account of IB. Could you describe this bug in more detail? Does it show up in the discrepancy of ...

Kate

Unfortunately, it is not possible now but you won't have to wait too long because we are planning to release a beta version (where alert windows will be positioned one above the other) the next week.

Kate

Currently alert windows overlie each other, but in future versions they will be positioned one above the other.

Kate

MultiCharts doesn't support a quote board.

Kate

So far it is not possible, this option will be available in the future versions.

Kate

MultiCharts supports MT data through a DDE link as it was shown in the online tutorial. You need to contact MetaQuotes and ask about a DDE link to receive their data.

Kate

What datafeed are you using? Could you contact us via our Live Support and demonstrate this problem via HelpDesk?

Kate

Could you provide me with a screenshot of this allocation profile box and a screenshot of the sample with the necessary parameters?

Search found 702 matches

Alerts do work

Re: incorrect auto Volume Scale [SOLVED]

Loading data from IB fast

IB Charts' "delay" in the new beta [SOLVED]

Re: double toolbars

Re: quote manager menu

Re: Problem with Auto Trading

Re: WHAT IS WRONG HERE? [SOLVED]

Adding CMEE

Re: InteractiveBrokers charts delay in new Beta [SOLVED]

Re: Bond Market

Re: Does this version inclues the IB patch ??? [SOLVED]

The server is up and running

MCFX server is down

New IQDataFeed dll. for the latest version of IQFeed

MCFX server on maintenance

Two purchase options of MultiCharts

Re: Penny Stocks