MultiCharts: Trading Software for Automated Trading and Backtesting

Marina Pashkova

Hello guys,

Thank you all for the kind words. I got to know some of you quite well (we talked numerous times not only of the forum but on the phone, in the chat and e-mails) and I must say that working with you has been a real pleasure.

All the best!!!

Marina

Marina Pashkova

Dear MultiCharts users, This is the last forum topic I will post as a MultiCharts support representative. I am leaving the company - to move to a different city, country and occupation. I am not very good at farewell speeches, so I'll just wish you all good luck trading! And keep using MultiCharts, ...

Marina Pashkova

Hi geektrader, The behavior you are reporting is not a bug. Whether it occurs depends on your strategy. It's possible that increasing the number of days back caused the strategy to be slightly different. For example, you had an entry on bar 1 of the original dataseries. Then you increased the number...

Marina Pashkova

Hi Bob,

The detach, minimize, maximize, close buttons are part of the Menu. If you drag a toolbar on to the menu area, the buttons will be placed in front of this toolbar because no objects are allowed to separate items of the Menu. This is a standard behavior for applications.

Marina Pashkova

Hi Syn,

The pages were temporarily down, but the problem has been fixed since. We apologize for the inconvenience.

Marina Pashkova

It's quite a long time ago, and I can't remember it exactly. But, I tried to my best to make sure the cache get cleared and failed. Now I will repeat the test again and here is the scenario: I feed ticks using my own simulated data feed program to send tick by tick as I want. [1] MC V5.5 Beta 3 ope...

Marina Pashkova

The page shows:
Forbidden
You don't have permission to access /support/downloads/ on this server.

Hi ppan,

The page was temporarily down but is now back up again. We apologize for the inconvenience.

Marina Pashkova

Hi SP,

Can you contact our customer support to demonstrate the problem?

Thank you.

Marina Pashkova

Hi iso, Exporting symbols from Real-Time Market Scanner is not possible yet. We are considering implementing a feature that would allow copying and pasting data from the scanner. But we don't have an ETA for that yet. P.S. At the moment you can only copy symbols and resolutions one at a time within ...

Marina Pashkova

Hi janus, Well, as you know signals and indicators are different in their nature: signals can't draw plots and indicators can't generate orders. If you want to keep things simple, you might want to have your logic coded as a function and then use this function from both an indicator and a signal. Ho...

Marina Pashkova

Hi everybody,

Thank you all for the suggestions. We are considering implementation of 'stepped' plots. As for the other types suggested above, this is something we will think about in future.

Marina Pashkova

Hi Spaceant,

Different versions of MultiCharts cannot co-exist on the same computer. You can only have one build installed.

Marina Pashkova

- if you apply strategy to portfolio and backtest it, it can happen, that PB says: "tried to reference more bars back..." within PB (portfolio backtester) you can't change those settings (or change an input parameter). you need to open MC, attach signal to same symbol as in PB and then to change pr...

Marina Pashkova

hello, it seems, that portfolio backtesting does not allow to apply different signals or same signal with different parameter values to different symbols. it seems, that portfolio backtesting simply applies 1 or all signals to all symbols each with same parameters. this is not very useful. for inst...

Marina Pashkova

Hi randomname,

Strategies that plot drawings cannot be used in Portfolio Backtester. You will need to re-write your strategies and eliminate the drawings.

Marina Pashkova

Hi John,

What exactly would you like us to do?

Marina Pashkova

Hello Valabhi, Can you please describe what exactly your dll does? Or better send us the code? Also, it is not quite clear how exactly you manage to plot a 1.5 point chart. You can only use whole numbers to specify point resolutions. Further clarifications will be much appreciated (with appropriate ...

Marina Pashkova

Maybe I posted theis problem in the wrong place: http://forum.tssupport.com/viewtopic.php?t=6474 I cannot connect to Trading Technologies data. Hi momentum, Just as Andrew wrote in reponse to the topic you are referring to, the information we have from you at the moment is not enough to understand ...

Marina Pashkova

Hi Robert,

It is simply a matter of how you have toolbars arranged. If there is enough room under the main minimize, maximize, close icons the respective chart icons will be placed right under them. Please see the attached screenshot.

Marina Pashkova

Hi ts2mc, MultiCharts creates bars using the following base resolutions: 1 tick, 1 minute, 1 day. Therefore, you can only import data as 1 tick, 1 minute, or 1 day. Simply go ahead and import your data with 1 minute selected for the resolution. When you later plot a 1-minute chart in MC, these bars ...

Marina Pashkova

The holiday functionality does not work at the moment. It is planned for future versions.

As for the data not being deleted properly, flipflopper, do you think you would be able to contact us for a remote connection sesison so that we could observe the issue directly?

Marina Pashkova

Hi ts2mc,

Both, price API and order API can be purchased from us. If you are interested, send an e-mail to support@tssupport.com

Marina Pashkova

HaeRim,

Did you have a chart plotted for this symbol or did you have it connected in QuoteManager while you were deleting the data and clearing the cache?

Thank you.

Marina Pashkova

Dear Wegi,

There is no special keyword for that.

Marina Pashkova

Hi aljafp, In my tests on a demo IB account I was able to receive data for the NIFTY50 symbol without any issues. Please do the following: 1. Re-add the symbol in QuoteManager (from DataSource). 2. Try to plot the symbol in MultiCharts. 3. Zip and send us logs from Start -> Programs -> MultiCharts -...

Marina Pashkova

Hi momentum, Which other TT application are you referring to? Please note that MultiCharts connects to TT via their Fix Adapter, so if the application you are talking about is using a different connection type the settings in that application will be different from the ones you will need to use in M...

Marina Pashkova

Hello, It looks like there are two factors contributing to the reported issue. 1. You are using the asynchronous auto trading mode. The trailing order is not sent to the broker because the necessary amount has not been reached AT THE BROKER. Special orders (SetBreakEven, SetDollarTrailing, SetPercen...

Marina Pashkova

Hello everybody,

After the recent changes on Prophetfinance, the data can be only downloaded by Gold Members.

Yahoo is working, but it only provides (and has always provided) daily data.

Marina Pashkova

HaeRim, We have run tests for auto trading through TWS. MC sends to TWS all the orders that are supposed to be sent. If you are using your own broker, please keep in mind that: a) If you use the PerPositionBasis mode, all the orders will be sent to the broker; b) If you use the PerTradeBasis, some o...

Marina Pashkova

Hello,

Show Empty Periods will only work if you have several data series within the same chart window. However, there is a workaround: you can plot two identical data series and enable Show Empty Periods.

Regards.

Marina Pashkova

Hi guys,

Just to clarify a couple of points:

The option to use TWS bar timestamp must be checked for TWS versions 873, 874, 875 (because the same minute data can be time-stamped differently in different versions). For all other versions of TWS, this option must be disabled.

Marina Pashkova

If the "Generate a new tick if Total Volume changes" option is enabled, the tick volume will equal the difference between the current TotalVolume and the previous TotalVolume, otherwise the tick volume will equal LastSize. If the total volume over the session is important, this option must be enable...

Marina Pashkova

Hi TJ,

You can set the resolution to be collected from QuoteManager -> Right-click the symbol -> Fields to Collect.

Regards.

Marina Pashkova

Those settings did not work for me?

Hi vjonesfl,

We have tested the ZB symbol with the PriceScale = 1/32 and S of 32nd. It worked the way it is supposed to. Could you please specify what exactly did not work for you?

Thank you.

Marina Pashkova

Hi raidsan, The best way to go about reloading charts is as follows: Plot a chart for the same symbol spanning a short period containing the gap or bad bars and do a reload (Ctrl+R). After that, go back to your original chart and re-create it (by changing the number of bars slightly or changing the ...

Marina Pashkova

Hi Janus,

This is a bug that will be fixed in MC 5.5.

Regards.

Marina Pashkova

That's right. QM has quite a few pre-set exchanges, but it does not have all the exchanges that all of the supported providers have data for.

However, since QM is very flexible, you can simply add whatever exchanges you need.

Regards.

Marina Pashkova

Hi HaeRim,

This is a known bug that will be fixed in MC 5.5

Regards.

Marina Pashkova

Hi all.. I am trying to get a Custom Indicator to work in the Scanner. The Indicator only plots when a condition exists so it is not a continuous plot. It is set to a histogram and I get Green bars for a Bullish Condition and Red for a Bearish condition. When I inserted the indicator in the scanner...

Marina Pashkova

Hi HaeRim,

The name of a plot does not depend on the variable names. In your case the name will be uv-1st Tick.
The name of a plot can be seen if you call the Properties window of a compiled indicator from PLEditor.

Marina Pashkova

Hi janus, If a study references past values, to be calculated it will skip no fewer bars from the beginning of the chart than it references. In your particular case, this value should be no less than 2000 bars. If you have 'Automatic' selected for the ‘Max number of bars study will reference’ the st...

Marina Pashkova

Hi everybody,

The feature has been added into our feature request list.

Thank you!

Marina Pashkova

Hi Jek, The way PowerLanguage works is that it always allocates memory for all the plots that can be potentially drawn, no matter whether the conditions for plotting them are met or not, no matter how many of them actually appear on a chart. What we can suggest doing is dividing your code into sever...

Marina Pashkova

Dear Brendan, If you use all of the settings below, strategy trading on the charts and at the broker will match each other more precisely. 1. Use the extended backtesting mode in Strategy -> Properties -> Backtesting. This feature is available in beta 6 and allows using both bid and ask series to ge...

Marina Pashkova

Hi Bob, Please find our comments below. 1) Both plots should be on top of each other. There should only be one line because both plots are essentially measuring the same thing. Plot 1 cannot be equal to Plot 2, as they are calculated in different ways - as specified by their respective codes. 2) As ...

Marina Pashkova

Hi John,

Are you using the 2.1.999.999 version?
I tested Save As in MC 5 Beta 6 Version and the old file was overwritten with the new one without any issues.

Marina Pashkova

Hi Geoff, As you have pointed out, the holiday calendar does not work in MC. The only way of getting rid of the daily bars that you do not want to see would be to delete a record from the database. However, if you do a reload, for example, the data will be downloaded from the feed again and plotted ...

Marina Pashkova

Hi flipflopper,

I haven't received anything from you regarding missing daily bars for ES. Is the problem still there? If it is, could you please e-mail me the information as outlined in my post above?

Marina Pashkova

Hi guys, Let me clarify how authorization works. First of all, the offline and online data server modes work completely independently of and are separate from authorization. If you select the offline mode, MC will only use data from the database. If you select the online mode, MC will take data from...

Marina Pashkova

Hi Pipscalper,

We ran our tests on MC 5.0 beta 6. Try upgrading and you should see the behavior you want to see.

Marina Pashkova

I have mutlicharts running until my computer shuts down at 2215 every day. The shutdown is done with a windows task. However every time i start up multicharts after says the database has a problem and needs to recover. Is there a possibility to shutdown Multicharts from EL code ? Why does multichar...

Marina Pashkova

Hi Pipscaler, Could you please specify what you mean when you say 'Reload'? If you are talking about reloading a chart with the help of ctrl+R, we have not been able to reproduce the problem on our end. What version are you using? If you are talking about saving the workspace with the chart and then...

Marina Pashkova

I had MC beta6 lock up during shutdown last night, so I went back to Beta5. I normally have about 15 workspaces open. During shutdown, the first 13 closed ok on about the 14th workspace, MC_ locked up. That never happened with beta5. Hi Steven, What do you mean when you say “during shutdown last ni...

Marina Pashkova

No. It's still XP SP3.

Hi flipflopper,

How often does Runtime error occur? What MC version are you using?
Can you please send us:

-The workspace
- An archive with the applied studies
- Logs after the error has occurred again.

Thank you!

Marina Pashkova

Hi jl12,

What MC version are you using?

Marina Pashkova

Dear Pipscaler, Hollow candlesticks are coloured green if the previous bar's close is less than the current bar’s close (c1<c2, where c1 is the previous bar, c2 is the current bar). According to the screenshot of your OHLC chart, the close of the bar from the previous session was less than the close...

Marina Pashkova

Hi arnie,

This behavior is not specific to MultiCharts. This is a standard Windows behavior. Excel and Explorer, for example, act in exactly the same way.

Marina Pashkova

Hi Fabrice,

We have been for some time considering making dialogue windows recizable. The feature will not be introduced in the gold release; but we are planning to implement it in one of the versions following the release.

Marina Pashkova

Hi iso,

There is no simple way to export symbols from Scanner. You can only copy them from a scanner window and into a file one by one.

Marina Pashkova

Marina This is Ver 5 beta 6. XP64 Esignal on this computer Single data series per chart in this case. 4 charts per workspace 4 workspaces. It was loading from a workspace load. So nothing was touched. However, I do sometimes change days back because sometimes that will get it to load. P.S. This is ...

Marina Pashkova

Hi kh_model, Before I answer your question about unchanged ticks, can you please tell me what exactly you mean when differentiating b/w QM+TS and QM+MC? Can you please describe the set up in more details? Does 'unchanged ticks' seem to be the only field that is not collected? Do you have the option ...

Marina Pashkova

Thank you fliplopper!

Marina Pashkova

Dear Steven, I apologize for the belated reply. Please find our engineers’ answer below. The problem is related to the fact that functions returning strings are used within the same expression multiple times. E.g.: aa=numtostr(c,0)+numtostr(c,0)+numtostr(c,0)+.....; or print(numtostr(c,0),numtostr(c...

Marina Pashkova

Hi flipflopper, To help us fix the problem on ES #F as well, could you please e-mail me the following information: Logs sent to us after the problem has occurred again but before MC is restarted. Session settings for this symbol in QM. The time zone as it appears in time and date settings on your PC...

Marina Pashkova

bar spacing without CTRL +- it's not bar spacing :P I use and abuse of CTRL +- One of the key shortcuts that needs to be added is the CTRL left/right arrows to scroll the chart to the left and to the right. If we click the left and right arrow we scroll the chart but only bar by bar.Needless to say...

Marina Pashkova

Hi zukkaweb, Are you referring to the problem of manually rolling over to the new contract that is now traded on NYSELIFFE (long exchange abbreviations are supported in MC 5.0 beta 6; to have long abbreviations work the old database needs to be removed) OR are you re-iterating the request for contin...

Marina Pashkova

Hi Brendan, Registry value, file or TCP port can only be used by a file. What you can do is insert the following line into your Study: //------------- Getappinfo(aiStrategyAuto). It will return 1 if AT is on and 0 if it is off. //------------- You can also use a more sophisticated approach. Your str...

Marina Pashkova

Hi TJ,

You are right. The two need to work in the same way. We will try to ensure the sorting behavior is the same by the time the next version is released.

Thank you for drawing our attention to the issue.

Marina Pashkova

Hi Massimo, Hi 1) why the field " description " ( name of the symbol ) its not added in the Scanner , it's an optional not useful.... ? I think in fact that in the Scanner where its logic that an user will add a lot of symbols , a " description " field will be very useful if not indispensable to rec...

Marina Pashkova

Hi flipflopper, Thank you for the information. We will check that symbol as well. The reason for such piecemeal fixes is that we are dealing with undocumented peculiarities of eSignal's API here. Therefore, we do not know the exact causes of the issue. Thus we have to fix the problem for individual ...

Marina Pashkova

Hi flipflopper,

Is it manifested on the same symbols and at the same time after the session end that you mentioned in your e-mail last time we discussed this problem?

Marina Pashkova

Hi TJ,

Studies with names starting with a lower case letter are there; they are simply listed at the end - after studies whose names start with upper case letters.

Marina Pashkova

Try the following code in a 1 minute chart. Turn on the Position Limits: Signal -> Properties -> Select the "Allow up to 100 entry orders" and Select the "regardless of the entry that generated the order". The S1 will exit 1 contract only. Is it a bug?: ---------------------------------------------...

Marina Pashkova

Hi Fabrice, FXCM's data is not available in MultiCharts and we are not planning to support it. However, you can use FXCM as the broker from MultiCharts. Send us an e-mail if you want to get MC with FXCM supported as a broker. Hi Fabrice, In fact, if you are using the latest version of MC, you will ...

Marina Pashkova

Actually sync mode is wrong. Because the position of the chart does not concur with the position at the broker when you start. My system only trades once or twice a day. I start multicharts. My broker position is flat. Multicharts position is short, because i just start. I do not want to go short, ...

Marina Pashkova

Hi Fabrice,

FXCM's data is not available in MultiCharts and we are not planning to support it. However, you can use FXCM as the broker from MultiCharts. Send us an e-mail if you want to get MC with FXCM supported as a broker.

Marina Pashkova

I recent noticed that since TS fixed a "minor bug" on April 28, I can not get any historical data into MC. Any ideas. Thank you

Hi Giovanni,

What version of TS are you using? If you want, just come to LiveChat and we will connect to your PC and help you make sure the data is coming in.

Marina Pashkova

Hi Brendan,

Thank you for pointing out the error. It will be corrected for the 'What's New' that will be included into the official release.

As for our Help, it indeed, needs to be updated. We will be able to concentrate on that to make sure it is ready by the release date.

Marina Pashkova

Hi flipflopper,

What OS do you have MC installed on?

From what I understand, you didn't use to have this problem before (you've been using MC for quite a while). Did you upgrade your operation system by any chance?

Marina Pashkova

I use a moving average that colour codes the line to identify up or down slope.

In v5 beta 5 it always colours the current plot as down.

Hi Geoff,

If you are talking about the section of the plot based on the current bar, this is a bug that will be fixed in one of the next versions.

Marina Pashkova

Hi Jerry,

What MC version are you using? How many data series on the whole do you plot? When you are waiting for data, do you change resolutions on any of the charts?

Marina Pashkova

Hi Erik,

Could you please describe what exactly you are doing? What built-in signals do you apply? Do you get any error messages applying those signals to a chart? Can you please send us a workspace with signals applied so that we could test it on our end?

Marina Pashkova

Hi ts2mc, If you have a lot of data to export and import, e-mails us the FBPORTFOLIO.GDB file from your database and we will patch it for you. The file can be found in "%allusersprofile%\Application Data\TS Support\MultiCharts\Databases\" (on XP) or "%allusersprofile%\AppData\Local\TS Support\MultiC...

Marina Pashkova

Hi Super, Replacement for partially filled orders was a very good suggestion. I hope you will now be able to take advantage of this feature in the latest beta. As for Scenario 2, it now works the following way: limit/stop orders are replaced by market orders either after the timeout has expired or o...

Marina Pashkova

Hello everybody, Conversion of unfilled limit and stop orders to market and conversion of partially filled orders to market are two separate features. The "Replace Partially Filled Order by a Market Order " option is available in both the synchronous and asynchronous modes. It is in effect an emulat...

Marina Pashkova

Hi iso, Hello, Is it possible to make the keys to expand and decrease bar spacing configurable so you can use the up and down arrows instead of ctrl +-? Up and down keys are already reserved for moving the data series up and down on the chart. Also are you going to add all bar types on the toolbar o...

Marina Pashkova

Hi Jerry,

MC 5.0 beta 6 is no different from installers for the previous versions.

Marina Pashkova

Hi Andrew. Since the day I tested MC I was hooked. I finally had found the software I was looking for and better yet, with a 5 star costumer service. Where do we find an helpdesk that is able to resolve problems in realtime? Please allow me to give a special thanks to Marina and Sergee for their pr...

Marina Pashkova

Dear MCFX Pro users, There have been changes in the way FXCM communicates lot sizes through their API. These changes make it impossible to trade through the old version of MCFX Pro. To continue trading with the platform, please upgrade to the latest version of MCFX Pro released on April,14. The upgr...

Marina Pashkova

Hi momentum,

Volume bars cannot be plotted in MCFX because forex does not have any volume associated with it. In future versions of MCFX, we are planning to introduce volume based on tick-count.

Marina Pashkova

Hi juu,

MultiCharts doesn't have buttons that allow sorting signals to assign priority. This feature will be added in one of MC versions following Gold release. In the meantime, the signals are calculated in the order they are listed.

Marina Pashkova

Hi gregorio,

If you are asking about whether it is possible to call functions from an EasyLanguage code, the answer is 'Yes'.

Marina Pashkova

Hi Danilo,

If you import ASCII data, the gaps in the collected data will be filled. Also, records for the previously collected data will be overwritten by the records from the ASCII file having the same time stamps.

Marina Pashkova

Hi Tim,

What would really be of enormous help is if you could contact us for a remote connection when the problelm is present again. YOu can contact us any time between 7:30 am and 1:00 pm EDT.

Your cooperation would be greately appreciated.

Thank you.

Marina Pashkova

Dear Tim, I remember seeing the discrepancies on your PC myself, in real time. But when our engineers ran AB and MultiCharts on the same machine at the same time, they could see (and showed me) that volumes were identical. We do believe that there is some kind of issue. But exactly because we cannot...

Marina Pashkova

Hi marketz, It is possible. You can call functions from dll libraries written by you. You can do pretty much what you want in these functions. For more information, I would recommend referring to EasyLanguage manuals. A few of them can be found on our help and tutorials page at http://www.tssupport....

Marina Pashkova

Hi HaeRim,

We have already tried using negative prices in MC and have failed to see any problems.

Could you please describe in every detail the sequence of actions necessary to reproduce the problem?

Thank you!

Marina Pashkova

Hi Super, No problem here you go: inputs: variatie (.2) ; condition1 = C < O ; // Currentbar bar is red if time > 0000 and time < 2350 then begin if marketposition = 0 then begin if condition1 then Buy ( "Barchg LE" ) next bar at close + variatie stop ; end; end; I am testing this on the April gold...

Marina Pashkova

Hi radekj,

Thank you for reporting the bug. It will has been confirmed and will be fixed in the next version of MC.

Marina Pashkova

Dear MultiCharts users, We are looking for customer support representatives. Requirements: Commitment to MC Native English speaker Deep understanding of trading and trading software Work from home 8 am - 4 pm EST Responsibilities: Support customers by phone, via e-mail and on the forum. For further ...

Marina Pashkova

Hi Tresor, When Marina and I were trying to confirm the volume, she checked the volume of a couple of symbols against Esignal and the volume was different by millions in one case. If it was only a few thousand it wouldn't be such a concern but this large a discrepancy when using volume charts makes...

Marina Pashkova

Hi Tresor,

If you run multiple instances of MultiCharts, there will be no situation when you have one core 100% loaded and hardly coping while other cores remain idle. In the situation you are describing, MultiCharts will be using other available cores as well.

Regards.

Marina Pashkova

Hi iso,

What version of MC are you using?

Marina Pashkova

Hi Tresor, We are working on yet another TransAct's API. In the next version of MultiCharts (most probably it will be the release) the volume shown for the last daily bar in the status line and the one shown on the chart will have the same values. As for Rithmic01, this is a deployement for a number...

Marina Pashkova

Hi momentum,

If that data can be saved in the ASCII format, you will then be able to easily import that data into MultiCharts.

Marina Pashkova

Hi arnie, In the offline mode, MultiCharts can only access what is there in its own database. MetaStock files are not part of that database. Therefore, you need to have 'online' and 'download missing historical data' chosen if you want to work with MetaStock files. However, since those files are loc...

Marina Pashkova

Hi iso, Setting the price alert in a scanner window works in exactly the same way as it would on a chart. You need to apply your custom study that will have conditions for triggering the alert (a particular price level) and then you would need to go to Format Study -> Alerts -> Enable Alerts. Regards.

Marina Pashkova

Hi Tim, As always, you can contact our support team for a remote connection session any time between 6:30 am and 2:00 pm EST, Monday through Friday. It would be even better if you contacted us some time before 12 pm because this is when most of our engineers will still be in the office. I am not goi...

Marina Pashkova

Tresor, If data that you based your charts on were correct and such volume spikes were nor an abnormality, it would really mean that we would need to change the algorithm of plotting volume bars. We would need to at least increase the number of allowed divisions from 5 to 10. However, I have a numbe...

Marina Pashkova

Hi Marina, I use labels on my charts but they won't retain the font size, color or the bold feature. Everytime I close MC down and re-open it the labels revert back to a default set-up. Any idea as to how I can get them to retain the set-up or is this a bug of some sort? Thank you. Warmest regards,...

Marina Pashkova

Tresor, As was explained on a number of occasions in the past, THE ALGORITHM OF PLOTTING VOUME BARS IN MC IS PERFECTLY CORRECT. Your screenshot showed 100 volume bars with a volume indicator applied in a subchart. That indicator showed several spikes. Marina, My screenshot is showing 1,000 contract...

Marina Pashkova

Tresor, As was explained on a number of occasions in the past, THE ALGORITHM OF PLOTTING VOUME BARS IN MC IS PERFECTLY CORRECT. Your screenshot showed 100 volume bars with a volume indicator applied in a subchart. That indicator showed several spikes. Marina, My screenshot is showing 1,000 contract...

Marina Pashkova

Hi iso,

Could you please send a screenshot of what it should look like?

Thank you.

Marina Pashkova

Hi vienna,

May I ask you why you think that large databases can be easily corrupted?

Thank you for clarifications.

Marina Pashkova

Hi arnie,

In your case wrong session settings affected the way daily bars were plotted. Once sessions have been corrected by our engineers during a remote connection session, daily bars started being plotted correctly.

Marina Pashkova

Hi Thomas, Your question is not quite clear. Could you please provide more details on what it is you think is being done wrong? As for the code that you posted, we have some comments on that. ---------------------------------- if openpositionprofit >= 1 then // This means the profit is >= 1 point Th...

Marina Pashkova

Hi SiliconTiger,

You could use UserID as a unique computer identifier. This ID is generated by MultiCharts based on your hardware and OS. The number can be received with the help of the GetUserID reserved PowerLanguage word.

Marina Pashkova

Hi flipflopper, All the engineers are working on preparing beta 3 to be released. Therefore, we have not been able to find out whether eSignal allows addressing those after hours values via their API or not. As soon as the beta is released (this week), they will study the question to give you an ans...

Marina Pashkova

Hi drewb4, Because of the pacing violation with IB, I have tried to set esignal as the historical data source for the YM #F contract, and IB as the real-time source for YM MAR09. However, I only subscribe to esignal end-of-day pricing. 1) Is this going to cause a problem when MC runs during the day?...

Marina Pashkova

Hi moneymaker,

We'll do that if there is enough demand for their data.

Marina Pashkova

Hi Tresor,

In your setup, with no indicators applied, 1 core will be used for working with all those workspaces and charts.

Marina Pashkova

Hi Tresor, We ran another check using eSignal's data. The results were consistent what TS showed. Marina, eSignal is the same filtered crap like TS. You know it for sure from this and many other forums. Please check it with high quality unfiltered data feed, like Transact. As for the logic of plott...

Marina Pashkova

Hi Marina Over past few weeks I have been using and plotting a large number of vertical trendlines, 4 instances of symbols inserted in a chart (x 4 or more charts per workspace),some instances where 4 indicators inserted into data 1, chart drawing Vertical lines in each indicator,plus some other in...

Marina Pashkova

In my case, as a result of my MC 3.1 beta problems mentioned above, I have decided I will not upgrade until the very last release I can use for no additional cost and also not until I am set up to completely ghost copy my entire disk drives and return them so I can return MC 2.1.999.999 very quickl...

Marina Pashkova

Marina Use Two charts Chart 1: Two data symbols ES 343 vol hidden and ES 2401 vol apply Traderlogic Trading primes add-on to 343 vol in Subchart #1 apply Traderlogic Erg & trending Primes add-on to 2401 in Subchart #2 Chart 2: ES 343 vol Apply LMT add-on in Subchart 1 and Traderlogic Erg Only in Su...

Marina Pashkova

Dear Marina, Yes, my set up involves a pretty number of charts with huge amount of indicators and especially one that is really cpu consuming To give you a concrete example, opening MC in the morning is a true 10 mins Job. following 3 futures and 3 forex pairs But, in real time I didn't see any slo...

Marina Pashkova

My current workspace setup is fairly light: Three chart windows with lots of trend lines as well as horizontal support and resistance lines. Although I am not a fun of many indicators on my charts I might have a few displayed once in a while. All this stuff is displayed over two monitors. This layo...

Marina Pashkova

Hi Marina, I have the setup you describe with 9 charts, lots of text, a fair number of study created lines (trend lines but not used as true trend lines) and lots of plot lines on subchart #2. I also have arrows put out by studies and later used as control feeds to MC's EL as well. I am still on MC...

Marina Pashkova

Marina : Will this faster charting be in the upcoming ver 5.3 ?

Yes, Steven. These improvements will be available in the upcoming MC 5.0 beta 3.

Marina Pashkova

Hi Marina, This is really great to hear! Ever since my TS days, I try and set any indicators to not "update every tick" because of the unnecessary load on the cpu, but I did not know there was a graphics problem with redraws (probably because I use so few indicators). In spite of my occasional sarc...

Marina Pashkova

Hi flipflopper, Thank you for the additional information. Our engineers will first check if the Extended Hours Last field can be received through eSignal's API. The thing is that what is available in eSignal's platform itself might not be available through their API. We need to find out if this is t...

Marina Pashkova

Hi geizer, Thank you for contacting our support yesterday about problems with IB. Stefan passed the information on to our engineers for further investigation. Here's what they have found out so far: There are indeed problems with processing data from InteractiveBrokers. I cannot go into any further ...

Marina Pashkova

Hello, For some reason when I use any of the drawing tools they are attached to the indicators on the chart instead of price. I set "bring to front" on price and make sure the price scale is set to the symbol instead of an indicator. Another thing that keeps happening is the price scale switched fr...

Marina Pashkova

Dear MultiCharts users, Highly valuing feedback from our users, we are once again launching a poll to find out which features are most wanted by our customers. This poll will help to determine what features will be implemented in MultiCharts versions to follow Gold Release. If you want to take part ...

Marina Pashkova

What a pity! Multicharts is an awesome good platform, but the Pro Version is very expensive. So I will have to go for another software for stock trading. 100 symbols is not enough. Maybe you can think about offering a third version which is the standard version but unlimited symbols backtesting. Yo...

Marina Pashkova

Have you had any experience with charts plotting very slowly in MC? Does your set up involve multiple charts with drawings and indicators applied? Has this setup caused the program to work very slowly and your computer not to be immediately responsive? The reason I am asking is that for the past few...

Marina Pashkova

Hi moneymaker,

Just as you are saying www.sharework.de are selling our MultiCharts AND Taipan Realtime. That doesn't mean that the two can work together.

Regards.

Marina Pashkova

Hi Konstantin, MultiCharts is extremely reasonably priced if you look at programs with comparable capabilities. MultiCharts Pro has been created with institutional customers in mind. Apart from the unlimited number of symbols that can be tested in the portfolio backtester, MultiCharts Pro comes with...

Marina Pashkova

Hi Emmanuel,

Please e-mail me at mpashkova@tssupport.com, indicating your share-it order number. I will need to re-create your account.

Regards.

Marina Pashkova

Dear Philippe,

The version of MutliCharts that will allow copying symbol lists into the scanner will be available in just a few days. This version has not been released yet.

Regards.

Marina Pashkova

Hi nuno,

Once again, we have not been able to reproduce the behavior that you and Tim are talking about. Do you think you could contact us for a remote connection session to demonstrate the problem online?

Thank you.

Marina Pashkova

Hi Gary,

Ensign's technology is not new either. Both DTN satellite and Ensign were developed quite some time ago. MultiCharts works with the newer DTN's IQFeed.

Regards.

Marina Pashkova

Hi Gary,

Ensign's technology is not new either. Both DTN satellite and Ensign were developed quite some time ago. MultiCharts works with the newer DTN's IQFeed.

Regards.

Marina Pashkova

Hi Konstantin,

Testing in Portfolio Backtester is limited to 100 symbols.

To have an unlimited number of symbols in Portfolio Backtester, you would need to purchase MultiCharts Pro. More information on MultiCharts Pro can be found on the MC page on our website.

Regards.

Marina Pashkova

Hi John,

Text_Exist and Text_Float are built-in functions. You will be able to find them in PLEditor's study list.

Regards.

Marina Pashkova

Hi Pavel, Could you please contact us for a remote connection session? The problem reported in the previous posts reported in this thread has turned out to be a result of glitches at IB: for some reason they sometimes provide symbols in their symbol list that have a mismatch between the contract mon...

Marina Pashkova

Hi arnie, Once again, if we could take a look at all of your time settings we might be able to make sure you don't have those problems with daily bars. We are available here from 6:30 am till 4 pm EST. The best time to contact us would be before 1 pm, though - then we'll have engineers around who'd ...

Marina Pashkova

Hi mojo, Yes, you can delete files in that folder. In the upcoming version of MultiCharts this folder will be cleared automatically after all the data has been safely stored in the database. It will be used as a backup for all the data that MultiCharts is gathering. On closing MC, the data will be f...

Marina Pashkova

Hi Tim, Delays on starting MC are related to the connection to the database being established which, in its turn depends on the size of the database and on the number of symbols in it. This is unrelated to the program locking up. Nor does the situation that you are describing have anything to do wit...

Marina Pashkova

Hi Tresor,

We might take you up on that:-)

Marina Pashkova

Hi Tresor,

In this case only one CPU core will be used.

Marina Pashkova

Hi Tim,

In case you notice any difference in volume, could you please send me screenshots showing those discrepancies?

Thank you.

Marina Pashkova

Hi MC_Prog,

I_AvgentryPrice, I_ClosedEquity, I_CurrentContracts(I_CurrentShares), I_MarketPosition, I_OpenEquity will be available in the upcoming MC 5.0 beta due in a few days and it will be available in the release planned for late February - early March.

Marina Pashkova

Hi T6, If you are talking about a new mechanism of saving data that would prevent losing quotes collected while working with MultiCharts in case of crashes, unexpected terminations etc, it will be available in the upcoming MC 5.0 beta 3. At the moment, there is a temporary cache file that saves all ...

Marina Pashkova

Hi Gary,

I am not sure how accurate my information is, but from what we know DNT satellite feed is no longer existent.

Marina Pashkova

Hi arnie, It looks like I have to ask you to contact our customer support for a remote connection session. Could you please contact them either by phone or via LiveChat? As for the sessions, here's the way it all works: Your chosen exchange must have a correct time zone selected. For example, CME wi...

Marina Pashkova

Hi newdesigner, To set up the advisor settings, please go to Strategy Properties -> Auto Trading ->Select Broker Plug-in -> InteractiveBrokers -> Settings -> Financial Advisor Settings. If you do not know what to enter in any of the financial advisor settings fields, please either check them in TWS ...

Marina Pashkova

Hi Tim, Is there any pattern to MC locking up? What do you do before it locks up? How many workspaces do you have open? How many charts with how many bars plotted do you have in each workspace? Do you have any indicators applied? Are those built-in or custom indicatorts? Do you have any drawings app...

Marina Pashkova

Hi Tim, Charts can be linked by their resolution. When charts are linked this way, changing resolution on one of the charts in the group will result in the same changes in all other charts within this same group. I am attaching a screenshot showing the control for linking. I hope this is what you ar...

Marina Pashkova

Hi Tim, Do you think you could demonstrate the scanner behavior that you are referring to? In our tests all settings within scanner windows are saved when the workspace with this window is saved. Therefore, we would like to have a look at what is going on on your computer. Please contact our custome...

Marina Pashkova

Hi Gann_Mann,

In the gold release, the behavior of GetPlotColour in MC will be made the same as the behavior of this function in TS.

Regards.

Marina Pashkova

Hi HaeRim,

The behavior that you have been describing in this thread has been reproduced and confirmed as a bug. The bug will be fixed in the gold release.

Regards.

Marina Pashkova

Hi nuno-online, String arguments for plots are supported by the scanner in MC 5.0 beta 2. If you want to see symbol description in scanner cells, you can apply a custom indicator containing the following line of code: Plot1(description, "description") ; In future versions, the description field will...

Marina Pashkova

Hi moneymaker,

If we see that there is high demand for this data vendor among our customers we will consider it for implementation in future versions of the program.

Our current plans do not include developing it.

Marina Pashkova

How to set Auto trading with Interactive Brokers and MC? Where do I enter my account number under Settings? Also, I get this Error message MESSAGE; INTERACTIVE BROKERS ERROR VALIDATING REQUEST "cb" ; CAUSE - THE ACCOUNT CODE IS REQUIRED FOR THIS OPERATION. This happens when setting Automated Tradin...

Marina Pashkova

Hi ts2mc, Looks like you have added the symbol manually and not from the symbol list in IB. The symbol has been added with errors therefore cannot behave properly. Please re-add this symbol from Symbol -> Add Symbol -> From Data Source -> Interactive Brokers. If re-adding the symbol from the list do...

Marina Pashkova

Hi guys,

MB Trading contacting us a while ago about connecting to their API. However, since then they seem to have changed their mind.

If they contacted us again or if there were enough MC users requesting this feed, we would be interested in supporting them.

Regards.

Marina Pashkova

Hi FXXX,

At the moment, our plans to not include supporting data from Currenex. However, we might consider its implementation in future versions of MultiCharts.

Marina Pashkova

Hi Tresor,

This is a bug that only manifests itself when plotting daily data from providers who, like TransAct, do not provide daily data. The bug will be fixed in the upcoming release.

Marina Pashkova

Hi Tim,

Analysis commentary is not available in MultiCharts yet. However, since we have been receiving quite a few requests for this feature, we will consider implementing analysis commentary in future versions of MultiCharts.

Marina Pashkova

Hi Milton,

At the moment, there are no plans to implement analysis commentary. Nor is there a workaround.

However, since recently we have received quite a few similar requests, we will consider implementing analysis commentary in future versions of MultiCharts.

Marina Pashkova

Hi Tim,

Do you have changes saved on closing a workspace?

Marina Pashkova

Hi flipflopper, MultiCharts uses whatever fields are available through eSignal's API. As for extended vs regular hours values, could you please give us a symbol that can be used in our tests to see the difference? Also, could you please tell us where the field shown in your screenshot can be found i...

Marina Pashkova

Hi arnie, Thank you very much for the positive comments on MultiCharts. Could you please specify in what way MC's work with EOD MetaStock files disappointed you? MultiCharts can work with multiple MetaStock folders. The issues that our customers had in the past were related to them using different s...

Marina Pashkova

Hi iso,

Do you think you'd be able to contact our support for a remote connection session to demonstrate the problem to us?

Thank you.

Marina Pashkova

Hi iso,

Code: Select all

plot1(0);

if cci(50) > 200 then plot1(1);

if cci(50) < 200 then plot1(2);

The scanner shows the latest plot value (the current value). If the latest CCI(50) value is greater than 200, it'll show 1, if it's less than 200, the scanner will show 2, if it equals 200 you'll see 0.

Marina Pashkova

Hi newdesigner,

Do you by any chance use some specific type of account such as a non-clearing account?

Marina Pashkova

Hi newdesigner,

The trend cell cannot accommodate more than 80 bars. If you request less than 80 bars for a symbol in the scanner you will see the same number of plots in the trend histogram as the number of bars requested for the symbol.

Marina Pashkova

Hi flipflopper,

I will need to discuss it with our engineers. Will try to get to you shortly.

Marina Pashkova

Hi RWDickinson, In your code, sell works for each individual entry. It tries to sell 2 contracts from every entry. Thus, all contracts will be sold. To sell the total of two contracts you need to use the following command: if lowerConfidence then sell("cL01") 2 contracts total next bar market; The a...

Marina Pashkova

Hi iso,

What MC version are you using?

Thank you.

Marina Pashkova

Hi philsink, To have the correct scaling for your symbols, just go to QuoteManager, double-click the symbol in question, go to Settings -> Use Custom Settings and select the correct values for the price scale (as well as for min. movement and big point value). This is where you can select fractional...

Marina Pashkova

Hi ABC,

You can upgrade to the latest version of IQFeed. There should be no compatibility issues with the currently available MC versions.

Also, in the new version of MC (5.0 beta 3) due within the next few days, data from IQFeed will be processed and plotted much faster.

Regards.

Marina Pashkova

Hi Tresor,

According to our estimates, the new connection to work with TransAct's new API should be completed within the next two weeks.

Regards.

Marina Pashkova

Hi valabhi,

We are not planning to add this feed in the nearest future. So far you are the only person who has requested this feed. It there is a lot of demand for PFG as a data provider, we will consider its support in MC.

Marina Pashkova

Hi Thomas,

This part of the code will look something like:

if condition1[2] then
buy next bar open;

Regards.

Marina Pashkova

Hi HeiBeh,

Every new file added to your universe of ASCII files needs to be mapped - because it is not directories but separate files that are mapped.

Marina Pashkova

Dear customers, We are excited to announce that MultiCharts has received GOLD in Trade2Win's 2008 Members' Choice Awards, in the category "Best Professional Trading Platform". It has also collected silver in the following categories: Best Software for UK EOD Traders Best Software for US EOD Traders ...

Marina Pashkova

Hi Tim, A study is a generic term for functions, indicators, and signals. A function is a part of the code performing a frequent operation. It is made independent so that various indicators or signals could reference it. This way, you don't have to write out this particular operation every time you ...

Marina Pashkova

Hi guys, Before giving you any recommendations, we need to know what exactly it is that you are doing. For example, according to our recent tests, drawings will affect MC's performance - because almost all of the visible objects in the chart pane are redrawn all the time and because these operations...

Marina Pashkova

Hi TJ,

If you set the background colour for the text from PowerLanguage, the only way to change it back to the transparent background is to go to the text properties on the chart.

Regards.

Marina Pashkova

Hi Nuno, Judging by your descriptions, the problem you have been experiencing is different from what other users reported in this thread. The only way to find out what went wrong in your case, is to connect to your PC remotely. Please either call us or contact us via LiveChat for a remote connection...

Marina Pashkova

Hi HaeRim,

We are not going to implement this feature in the nearest future.

Regards.

Marina Pashkova

That's very nice of you guys.

Thank you from all our team!

Marina Pashkova

Hi geizer, The discount that you were offered by our German customer support representative was only valid for that particular day. According to your own words, He offered $150 discount, "if I buy now". We sometimes make such offers to motivate traders buy the program right away. You were not promis...

Marina Pashkova

Dear MCFX users, There have been a number of changes, including new features and bug fixes, both in MCFX client version and on the data servers. The changes involve a MANDATORY upgrade of MCFX software on your computers. To be able to continue working with MCFX, you would need to upgrade by this com...

Marina Pashkova

Hi Raul,

Glad we have been able to help you. If you need any further assistance, please do not hesitate to contact us.

Marina Pashkova

Hi crazy_phil,

In this case we would need to connect to your PC to help you on-line. Please either call us or come to LiveChat for further instructions.

Regards.

Marina Pashkova

Hi guys, Just wanted to clarify a couple of things. Not all processes can take advantage of multiple cores. At the moment, calculations of indicators on different charts and optimization are distributed between different cores/processors. Optimization will use all the available cores. If you have a ...

Marina Pashkova

All the data lost during the servers outage has been completely restored.

Search found 2716 matches

Goodbye from Marina Pashkova

Re: Cannot Download MC 5.5 Beta 3

Re: miscellaneous

Re: portfolio backtesting - comments

Re: Trading Technologies Data

Re: Scanner Inputs

Re: EL code to shutdown Multicharts

Re: field " description "

Re: [Bug Report] BUY & SELL ORDER

Re: MC and TS Data Feed

Re: Conditional colouring of slope on MA

Re: Bar spacing

MCFX TRADING HOT FIX

Hiring customer support representatives!

Re: Labels

Re: "Merge Data Sources to Single Chart"

Re: Drawing tools attached to indicators

VOTE FOR MC FEATURES TO BE IMPLEMENTED

Problems with the speed of plotting charts? Feedback needed.

Re: Auto trading with Interactive Brokers and MC

MCFX 1.3 MANDATORY UPGRADE

Temporary Server Hosting Problems

Re: MC STILL creates Data Holes in swing charts

Re: Is ver 5.3 still coming out in Jan ?

Re: Problems with IB for intraday hystorical

Re: Volume bars

Re: Bar Completion/Update Delays

Re: Trouble with IB - Two contracts same expiry month