Search found 2716 matches

by Marina Pashkova
12 Aug 2009
Forum: MultiCharts
Topic: Goodbye from Marina Pashkova
Replies: 22
Views: 5361

Hello guys,

Thank you all for the kind words. I got to know some of you quite well (we talked numerous times not only of the forum but on the phone, in the chat and e-mails) and I must say that working with you has been a real pleasure.

All the best!!!

Marina
by Marina Pashkova
10 Aug 2009
Forum: MultiCharts
Topic: Goodbye from Marina Pashkova
Replies: 22
Views: 5361

Goodbye from Marina Pashkova

Dear MultiCharts users, This is the last forum topic I will post as a MultiCharts support representative. I am leaving the company - to move to a different city, country and occupation. I am not very good at farewell speeches, so I'll just wish you all good luck trading! And keep using MultiCharts, ...
by Marina Pashkova
24 Jul 2009
Forum: MultiCharts
Topic: [Bug Report] Different Trades when changing Days Back
Replies: 5
Views: 1646

Hi geektrader, The behavior you are reporting is not a bug. Whether it occurs depends on your strategy. It's possible that increasing the number of days back caused the strategy to be slightly different. For example, you had an entry on bar 1 of the original dataseries. Then you increased the number...
by Marina Pashkova
24 Jul 2009
Forum: MultiCharts
Topic: min, max, close chart icon
Replies: 4
Views: 1948

Hi Bob,

The detach, minimize, maximize, close buttons are part of the Menu. If you drag a toolbar on to the menu area, the buttons will be placed in front of this toolbar because no objects are allowed to separate items of the Menu. This is a standard behavior for applications.
by Marina Pashkova
24 Jul 2009
Forum: MultiCharts
Topic: Anyone else got a problem accessing the MC support pages?
Replies: 1
Views: 1024

Hi Syn,

The pages were temporarily down, but the problem has been fixed since. We apologize for the inconvenience.
by Marina Pashkova
24 Jul 2009
Forum: MultiCharts
Topic: How to clear cache?
Replies: 7
Views: 4351

It's quite a long time ago, and I can't remember it exactly. But, I tried to my best to make sure the cache get cleared and failed. Now I will repeat the test again and here is the scenario: I feed ticks using my own simulated data feed program to send tick by tick as I want. [1] MC V5.5 Beta 3 ope...
by Marina Pashkova
24 Jul 2009
Forum: MultiCharts
Topic: Cannot Download MC 5.5 Beta 3
Replies: 2
Views: 1625

Re: Cannot Download MC 5.5 Beta 3

The page shows:
Forbidden
You don't have permission to access /support/downloads/ on this server.
Hi ppan,

The page was temporarily down but is now back up again. We apologize for the inconvenience.
by Marina Pashkova
23 Jul 2009
Forum: MultiCharts
Topic: No Backfill on IB Nyse-Tick on 5.5?
Replies: 1
Views: 1026

Hi SP,

Can you contact our customer support to demonstrate the problem?

Thank you.
by Marina Pashkova
23 Jul 2009
Forum: MultiCharts
Topic: Is it possible to export symbols out of a scanner window yet
Replies: 2
Views: 1461

Hi iso, Exporting symbols from Real-Time Market Scanner is not possible yet. We are considering implementing a feature that would allow copying and pasting data from the scanner. But we don't have an ETA for that yet. P.S. At the moment you can only copy symbols and resolutions one at a time within ...
by Marina Pashkova
23 Jul 2009
Forum: MultiCharts
Topic: indicators and signals
Replies: 15
Views: 3586

Hi janus, Well, as you know signals and indicators are different in their nature: signals can't draw plots and indicators can't generate orders. If you want to keep things simple, you might want to have your logic coded as a function and then use this function from both an indicator and a signal. Ho...
by Marina Pashkova
23 Jul 2009
Forum: MultiCharts
Topic: Plot styles in new beta
Replies: 11
Views: 2640

Hi everybody,

Thank you all for the suggestions. We are considering implementation of 'stepped' plots. As for the other types suggested above, this is something we will think about in future.
by Marina Pashkova
23 Jul 2009
Forum: MultiCharts
Topic: Anyone has tried to 5.0 Gold and 5.5 Beta on the same PC?
Replies: 3
Views: 1495

Hi Spaceant,

Different versions of MultiCharts cannot co-exist on the same computer. You can only have one build installed.
by Marina Pashkova
23 Jul 2009
Forum: MultiCharts
Topic: miscellaneous
Replies: 1
Views: 1124

Re: miscellaneous

- if you apply strategy to portfolio and backtest it, it can happen, that PB says: "tried to reference more bars back..." within PB (portfolio backtester) you can't change those settings (or change an input parameter). you need to open MC, attach signal to same symbol as in PB and then to change pr...
by Marina Pashkova
23 Jul 2009
Forum: MultiCharts
Topic: portfolio backtesting - comments
Replies: 2
Views: 1600

Re: portfolio backtesting - comments

hello, it seems, that portfolio backtesting does not allow to apply different signals or same signal with different parameter values to different symbols. it seems, that portfolio backtesting simply applies 1 or all signals to all symbols each with same parameters. this is not very useful. for inst...
by Marina Pashkova
23 Jul 2009
Forum: MultiCharts
Topic: strategy with trendline doesn't work in portfolio backtester
Replies: 1
Views: 1176

Hi randomname,

Strategies that plot drawings cannot be used in Portfolio Backtester. You will need to re-write your strategies and eliminate the drawings.
by Marina Pashkova
22 Jul 2009
Forum: MultiCharts
Topic: volume control tip
Replies: 2
Views: 1334

Hi John,

What exactly would you like us to do?
by Marina Pashkova
22 Jul 2009
Forum: MultiCharts
Topic: Is SYNC. possible?
Replies: 1
Views: 1224

Hello Valabhi, Can you please describe what exactly your dll does? Or better send us the code? Also, it is not quite clear how exactly you manage to plot a 1.5 point chart. You can only use whole numbers to specify point resolutions. Further clarifications will be much appreciated (with appropriate ...
by Marina Pashkova
22 Jul 2009
Forum: MultiCharts
Topic: Trading Technologies Data
Replies: 2
Views: 1345

Re: Trading Technologies Data

Maybe I posted theis problem in the wrong place: http://forum.tssupport.com/viewtopic.php?t=6474 I cannot connect to Trading Technologies data. Hi momentum, Just as Andrew wrote in reponse to the topic you are referring to, the information we have from you at the moment is not enough to understand ...
by Marina Pashkova
22 Jul 2009
Forum: MultiCharts
Topic: min, max, close chart icon
Replies: 4
Views: 1948

Hi Robert,

It is simply a matter of how you have toolbars arranged. If there is enough room under the main minimize, maximize, close icons the respective chart icons will be placed right under them. Please see the attached screenshot.
by Marina Pashkova
22 Jul 2009
Forum: MultiCharts
Topic: import ascii data - cannot set minute resolution
Replies: 1
Views: 1324

Hi ts2mc, MultiCharts creates bars using the following base resolutions: 1 tick, 1 minute, 1 day. Therefore, you can only import data as 1 tick, 1 minute, or 1 day. Simply go ahead and import your data with 1 minute selected for the resolution. When you later plot a 1-minute chart in MC, these bars ...
by Marina Pashkova
22 Jul 2009
Forum: MultiCharts
Topic: Holiday Feature
Replies: 4
Views: 1525

The holiday functionality does not work at the moment. It is planned for future versions.

As for the data not being deleted properly, flipflopper, do you think you would be able to contact us for a remote connection sesison so that we could observe the issue directly?
by Marina Pashkova
22 Jul 2009
Forum: MultiCharts
Topic: open API for market data and trading
Replies: 1
Views: 1278

Hi ts2mc,

Both, price API and order API can be purchased from us. If you are interested, send an e-mail to support@tssupport.com
by Marina Pashkova
22 Jul 2009
Forum: MultiCharts
Topic: How to clear cache?
Replies: 7
Views: 4351

HaeRim,

Did you have a chart plotted for this symbol or did you have it connected in QuoteManager while you were deleting the data and clearing the cache?

Thank you.
by Marina Pashkova
22 Jul 2009
Forum: MultiCharts
Topic: print a TAB
Replies: 1
Views: 1107

Dear Wegi,

There is no special keyword for that.
by Marina Pashkova
20 Jul 2009
Forum: MultiCharts
Topic: Unable to plot NIFTY50 Futures on NSE with IB data AGAIN!!!
Replies: 8
Views: 3065

Hi aljafp, In my tests on a demo IB account I was able to receive data for the NIFTY50 symbol without any issues. Please do the following: 1. Re-add the symbol in QuoteManager (from DataSource). 2. Try to plot the symbol in MultiCharts. 3. Zip and send us logs from Start -> Programs -> MultiCharts -...
by Marina Pashkova
14 Jul 2009
Forum: MultiCharts
Topic: Can't Connect to TT
Replies: 3
Views: 1666

Hi momentum, Which other TT application are you referring to? Please note that MultiCharts connects to TT via their Fix Adapter, so if the application you are talking about is using a different connection type the settings in that application will be different from the ones you will need to use in M...
by Marina Pashkova
03 Jul 2009
Forum: MultiCharts
Topic: [Bug]Trailing Stop / Stop Loss does not generate orders
Replies: 3
Views: 1472

Hello, It looks like there are two factors contributing to the reported issue. 1. You are using the asynchronous auto trading mode. The trailing order is not sent to the broker because the necessary amount has not been reached AT THE BROKER. Special orders (SetBreakEven, SetDollarTrailing, SetPercen...
by Marina Pashkova
03 Jul 2009
Forum: MultiCharts
Topic: Freequotes (Yahoo and ProphetFinance) not working
Replies: 10
Views: 2711

Hello everybody,

After the recent changes on Prophetfinance, the data can be only downloaded by Gold Members.

Yahoo is working, but it only provides (and has always provided) daily data.
by Marina Pashkova
03 Jul 2009
Forum: MultiCharts
Topic: [Bug] Multiple stop/limits are not handled properly
Replies: 2
Views: 1103

HaeRim, We have run tests for auto trading through TWS. MC sends to TWS all the orders that are supposed to be sent. If you are using your own broker, please keep in mind that: a) If you use the PerPositionBasis mode, all the orders will be sent to the broker; b) If you use the PerTradeBasis, some o...
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: MC doesn’t print bars without volume.
Replies: 9
Views: 2410

Hello,

Show Empty Periods will only work if you have several data series within the same chart window. However, there is a workaround: you can plot two identical data series and enable Show Empty Periods.

Regards.
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: Interactive brokers data
Replies: 10
Views: 3634

Hi guys,

Just to clarify a couple of points:

The option to use TWS bar timestamp must be checked for TWS versions 873, 874, 875 (because the same minute data can be time-stamped differently in different versions). For all other versions of TWS, this option must be disabled.
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: Generate a new tick if Total Volume changes for IB datafeed
Replies: 4
Views: 1196

If the "Generate a new tick if Total Volume changes" option is enabled, the tick volume will equal the difference between the current TotalVolume and the previous TotalVolume, otherwise the tick volume will equal LastSize. If the total volume over the session is important, this option must be enable...
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: Download Data from IB
Replies: 5
Views: 1587

Hi TJ,

You can set the resolution to be collected from QuoteManager -> Right-click the symbol -> Fields to Collect.

Regards.
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: Quote Manager Settings Bonds
Replies: 6
Views: 2093

Those settings did not work for me?
Hi vjonesfl,

We have tested the ZB symbol with the PriceScale = 1/32 and S of 32nd. It worked the way it is supposed to. Could you please specify what exactly did not work for you?

Thank you.
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: How can I resent the request for IB history data?
Replies: 6
Views: 1634

Hi raidsan, The best way to go about reloading charts is as follows: Plot a chart for the same symbol spanning a short period containing the gap or bad bars and do a reload (Ctrl+R). After that, go back to your original chart and re-create it (by changing the number of bars slightly or changing the ...
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: Disappearing candlestick shadows
Replies: 6
Views: 1803

Hi Janus,

This is a bug that will be fixed in MC 5.5.

Regards.
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: esignal adding symbol that has no exchange in pull down menu
Replies: 2
Views: 1034

That's right. QM has quite a few pre-set exchanges, but it does not have all the exchanges that all of the supported providers have data for.

However, since QM is very flexible, you can simply add whatever exchanges you need.

Regards.
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: [Bug] wsp does not save the last chart pos/size?
Replies: 1
Views: 823

Hi HaeRim,

This is a known bug that will be fixed in MC 5.5

Regards.
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: Scanner Inputs
Replies: 9
Views: 3175

Re: Scanner Inputs

Hi all.. I am trying to get a Custom Indicator to work in the Scanner. The Indicator only plots when a condition exists so it is not a continuous plot. It is set to a histogram and I get Green bars for a Bullish Condition and Red for a Bearish condition. When I inserted the indicator in the scanner...
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: [Bug or Improvement] multiple Plot1 allowed?
Replies: 1
Views: 884

Hi HaeRim,

The name of a plot does not depend on the variable names. In your case the name will be uv-1st Tick.
The name of a plot can be seen if you call the Properties window of a compiled indicator from PLEditor.
by Marina Pashkova
17 Jun 2009
Forum: MultiCharts
Topic: Missing part of a plot
Replies: 2
Views: 1624

Hi janus, If a study references past values, to be calculated it will skip no fewer bars from the beginning of the chart than it references. In your particular case, this value should be no less than 2000 bars. If you have 'Automatic' selected for the ‘Max number of bars study will reference’ the st...
by Marina Pashkova
12 Jun 2009
Forum: MultiCharts
Topic: Reserved Word and feature: "CommentaryCL(" ")
Replies: 5
Views: 1798

Hi everybody,

The feature has been added into our feature request list.

Thank you!
by Marina Pashkova
15 May 2009
Forum: MultiCharts
Topic: MC allocates memory for plots not displayed?
Replies: 4
Views: 1776

Hi Jek, The way PowerLanguage works is that it always allocates memory for all the plots that can be potentially drawn, no matter whether the conditions for plotting them are met or not, no matter how many of them actually appear on a chart. What we can suggest doing is dividing your code into sever...
by Marina Pashkova
14 May 2009
Forum: MultiCharts
Topic: Forex automation
Replies: 12
Views: 5058

Dear Brendan, If you use all of the settings below, strategy trading on the charts and at the broker will match each other more precisely. 1. Use the extended backtesting mode in Strategy -> Properties -> Backtesting. This feature is available in beta 6 and allows using both bid and ask series to ge...
by Marina Pashkova
14 May 2009
Forum: MultiCharts
Topic: Why I don't trust "IntraBarPersist"
Replies: 86
Views: 25437

Hi Bob, Please find our comments below. 1) Both plots should be on top of each other. There should only be one line because both plots are essentially measuring the same thing. Plot 1 cannot be equal to Plot 2, as they are calculated in different ways - as specified by their respective codes. 2) As ...
by Marina Pashkova
13 May 2009
Forum: MultiCharts
Topic: Can not overwrite,
Replies: 5
Views: 1642

Hi John,

Are you using the 2.1.999.999 version?
I tested Save As in MC 5 Beta 6 Version and the old file was overwritten with the new one without any issues.
by Marina Pashkova
13 May 2009
Forum: MultiCharts
Topic: How to get rid of an unwanted daily bar.
Replies: 1
Views: 1296

Hi Geoff, As you have pointed out, the holiday calendar does not work in MC. The only way of getting rid of the daily bars that you do not want to see would be to delete a record from the database. However, if you do a reload, for example, the data will be downloaded from the feed again and plotted ...
by Marina Pashkova
13 May 2009
Forum: MultiCharts
Topic: Esignal Missing Daily Data Part II
Replies: 41
Views: 11062

Hi flipflopper,

I haven't received anything from you regarding missing daily bars for ES. Is the problem still there? If it is, could you please e-mail me the information as outlined in my post above?
by Marina Pashkova
11 May 2009
Forum: MultiCharts
Topic: How does DRM work?
Replies: 2
Views: 1391

Hi guys, Let me clarify how authorization works. First of all, the offline and online data server modes work completely independently of and are separate from authorization. If you select the offline mode, MC will only use data from the database. If you select the online mode, MC will take data from...
by Marina Pashkova
11 May 2009
Forum: MultiCharts
Topic: Scale range of data2
Replies: 3
Views: 1580

Hi Pipscalper,

We ran our tests on MC 5.0 beta 6. Try upgrading and you should see the behavior you want to see.
by Marina Pashkova
08 May 2009
Forum: MultiCharts
Topic: EL code to shutdown Multicharts
Replies: 2
Views: 1788

Re: EL code to shutdown Multicharts

I have mutlicharts running until my computer shuts down at 2215 every day. The shutdown is done with a windows task. However every time i start up multicharts after says the database has a problem and needs to recover. Is there a possibility to shutdown Multicharts from EL code ? Why does multichar...
by Marina Pashkova
08 May 2009
Forum: MultiCharts
Topic: Scale range of data2
Replies: 3
Views: 1580

Hi Pipscaler, Could you please specify what you mean when you say 'Reload'? If you are talking about reloading a chart with the help of ctrl+R, we have not been able to reproduce the problem on our end. What version are you using? If you are talking about saving the workspace with the chart and then...
by Marina Pashkova
07 May 2009
Forum: MultiCharts
Topic: Beta 5.6 error message
Replies: 6
Views: 2110

I had MC beta6 lock up during shutdown last night, so I went back to Beta5. I normally have about 15 workspaces open. During shutdown, the first 13 closed ok on about the 14th workspace, MC_ locked up. That never happened with beta5. Hi Steven, What do you mean when you say “during shutdown last ni...
by Marina Pashkova
07 May 2009
Forum: MultiCharts
Topic: Beta 5.6 error message
Replies: 6
Views: 2110

No. It's still XP SP3.
Hi flipflopper,

How often does Runtime error occur? What MC version are you using?
Can you please send us:

-The workspace
- An archive with the applied studies
- Logs after the error has occurred again.

Thank you!
by Marina Pashkova
07 May 2009
Forum: MultiCharts
Topic: Multiple data bar display detail
Replies: 2
Views: 1469

Hi jl12,

What MC version are you using?
by Marina Pashkova
07 May 2009
Forum: MultiCharts
Topic: Wrong candlestick color in rangebar at opening.
Replies: 2
Views: 1241

Dear Pipscaler, Hollow candlesticks are coloured green if the previous bar's close is less than the current bar’s close (c1<c2, where c1 is the previous bar, c2 is the current bar). According to the screenshot of your OHLC chart, the close of the bar from the previous session was less than the close...
by Marina Pashkova
05 May 2009
Forum: MultiCharts
Topic: Minimize/Maximize issue
Replies: 2
Views: 1319

Hi arnie,

This behavior is not specific to MultiCharts. This is a standard Windows behavior. Excel and Explorer, for example, act in exactly the same way.
by Marina Pashkova
05 May 2009
Forum: MultiCharts
Topic: Strategy Format : Input screen
Replies: 3
Views: 1953

Hi Fabrice,

We have been for some time considering making dialogue windows recizable. The feature will not be introduced in the gold release; but we are planning to implement it in one of the versions following the release.
by Marina Pashkova
05 May 2009
Forum: MultiCharts
Topic: Export from scanner window
Replies: 1
Views: 1203

Hi iso,

There is no simple way to export symbols from Scanner. You can only copy them from a scanner window and into a file one by one.
by Marina Pashkova
05 May 2009
Forum: MultiCharts
Topic: Waiting for Data .. Forever
Replies: 3
Views: 2392

Marina This is Ver 5 beta 6. XP64 Esignal on this computer Single data series per chart in this case. 4 charts per workspace 4 workspaces. It was loading from a workspace load. So nothing was touched. However, I do sometimes change days back because sometimes that will get it to load. P.S. This is ...
by Marina Pashkova
05 May 2009
Forum: MultiCharts
Topic: Upticks and DownTicks vs. UnchTicks
Replies: 2
Views: 1616

Hi kh_model, Before I answer your question about unchanged ticks, can you please tell me what exactly you mean when differentiating b/w QM+TS and QM+MC? Can you please describe the set up in more details? Does 'unchanged ticks' seem to be the only field that is not collected? Do you have the option ...
by Marina Pashkova
05 May 2009
Forum: MultiCharts
Topic: After Hours Equities Data with Esignal
Replies: 15
Views: 4120

Thank you fliplopper!
by Marina Pashkova
05 May 2009
Forum: MultiCharts
Topic: MC_File Writing Bug ?
Replies: 15
Views: 3183

Dear Steven, I apologize for the belated reply. Please find our engineers’ answer below. The problem is related to the fact that functions returning strings are used within the same expression multiple times. E.g.: aa=numtostr(c,0)+numtostr(c,0)+numtostr(c,0)+.....; or print(numtostr(c,0),numtostr(c...
by Marina Pashkova
05 May 2009
Forum: MultiCharts
Topic: Esignal Missing Daily Data Part II
Replies: 41
Views: 11062

Hi flipflopper, To help us fix the problem on ES #F as well, could you please e-mail me the following information: Logs sent to us after the problem has occurred again but before MC is restarted. Session settings for this symbol in QM. The time zone as it appears in time and date settings on your PC...
by Marina Pashkova
01 May 2009
Forum: MultiCharts
Topic: Bar spacing
Replies: 8
Views: 2563

bar spacing without CTRL +- it's not bar spacing :P I use and abuse of CTRL +- One of the key shortcuts that needs to be added is the CTRL left/right arrows to scroll the chart to the left and to the right. If we click the left and right arrow we scroll the chart but only bar by bar.Needless to say...
by Marina Pashkova
01 May 2009
Forum: MultiCharts
Topic: rollover failed for contract (IB)
Replies: 12
Views: 3159

Hi zukkaweb, Are you referring to the problem of manually rolling over to the new contract that is now traded on NYSELIFFE (long exchange abbreviations are supported in MC 5.0 beta 6; to have long abbreviations work the old database needs to be removed) OR are you re-iterating the request for contin...
by Marina Pashkova
01 May 2009
Forum: MultiCharts
Topic: How to detect whether autotrading is enabled?
Replies: 18
Views: 4202

Hi Brendan, Registry value, file or TCP port can only be used by a file. What you can do is insert the following line into your Study: //------------- Getappinfo(aiStrategyAuto). It will return 1 if AT is on and 0 if it is off. //------------- You can also use a more sophisticated approach. Your str...
by Marina Pashkova
01 May 2009
Forum: MultiCharts
Topic: Scanner: lower case study name not shown
Replies: 3
Views: 1322

Hi TJ,

You are right. The two need to work in the same way. We will try to ensure the sorting behavior is the same by the time the next version is released.

Thank you for drawing our attention to the issue.
by Marina Pashkova
01 May 2009
Forum: MultiCharts
Topic: field " description "
Replies: 4
Views: 1756

Re: field " description "

Hi Massimo, Hi 1) why the field " description " ( name of the symbol ) its not added in the Scanner , it's an optional not useful.... ? I think in fact that in the Scanner where its logic that an user will add a lot of symbols , a " description " field will be very useful if not indispensable to rec...
by Marina Pashkova
01 May 2009
Forum: MultiCharts
Topic: Esignal Missing Daily Data Part II
Replies: 41
Views: 11062

Hi flipflopper, Thank you for the information. We will check that symbol as well. The reason for such piecemeal fixes is that we are dealing with undocumented peculiarities of eSignal's API here. Therefore, we do not know the exact causes of the issue. Thus we have to fix the problem for individual ...
by Marina Pashkova
30 Apr 2009
Forum: MultiCharts
Topic: Esignal Missing Daily Data Part II
Replies: 41
Views: 11062

Hi flipflopper,

Is it manifested on the same symbols and at the same time after the session end that you mentioned in your e-mail last time we discussed this problem?
by Marina Pashkova
30 Apr 2009
Forum: MultiCharts
Topic: Scanner: lower case study name not shown
Replies: 3
Views: 1322

Hi TJ,

Studies with names starting with a lower case letter are there; they are simply listed at the end - after studies whose names start with upper case letters.
by Marina Pashkova
30 Apr 2009
Forum: MultiCharts
Topic: [Bug Report] BUY & SELL ORDER
Replies: 6
Views: 1809

Re: [Bug Report] BUY & SELL ORDER

Try the following code in a 1 minute chart. Turn on the Position Limits: Signal -> Properties -> Select the "Allow up to 100 entry orders" and Select the "regardless of the entry that generated the order". The S1 will exit 1 contract only. Is it a bug?: ---------------------------------------------...
by Marina Pashkova
30 Apr 2009
Forum: MultiCharts
Topic: MCFX Forex Data into MC
Replies: 4
Views: 1703

Hi Fabrice, FXCM's data is not available in MultiCharts and we are not planning to support it. However, you can use FXCM as the broker from MultiCharts. Send us an e-mail if you want to get MC with FXCM supported as a broker. Hi Fabrice, In fact, if you are using the latest version of MC, you will ...
by Marina Pashkova
29 Apr 2009
Forum: MultiCharts
Topic: Automatisc order execution
Replies: 10
Views: 2560

Actually sync mode is wrong. Because the position of the chart does not concur with the position at the broker when you start. My system only trades once or twice a day. I start multicharts. My broker position is flat. Multicharts position is short, because i just start. I do not want to go short, ...
by Marina Pashkova
29 Apr 2009
Forum: MultiCharts
Topic: MCFX Forex Data into MC
Replies: 4
Views: 1703

Hi Fabrice,

FXCM's data is not available in MultiCharts and we are not planning to support it. However, you can use FXCM as the broker from MultiCharts. Send us an e-mail if you want to get MC with FXCM supported as a broker.
by Marina Pashkova
29 Apr 2009
Forum: MultiCharts
Topic: MC and TS Data Feed
Replies: 3
Views: 1397

Re: MC and TS Data Feed

I recent noticed that since TS fixed a "minor bug" on April 28, I can not get any historical data into MC. Any ideas. Thank you
Hi Giovanni,

What version of TS are you using? If you want, just come to LiveChat and we will connect to your PC and help you make sure the data is coming in.
by Marina Pashkova
28 Apr 2009
Forum: MultiCharts
Topic: Beta 6 - "Replace to Market partial Filled Order"
Replies: 5
Views: 1777

Hi Brendan,

Thank you for pointing out the error. It will be corrected for the 'What's New' that will be included into the official release.

As for our Help, it indeed, needs to be updated. We will be able to concentrate on that to make sure it is ready by the release date.
by Marina Pashkova
28 Apr 2009
Forum: MultiCharts
Topic: Beta 5.6 error message
Replies: 6
Views: 2110

Hi flipflopper,

What OS do you have MC installed on?

From what I understand, you didn't use to have this problem before (you've been using MC for quite a while). Did you upgrade your operation system by any chance?
by Marina Pashkova
28 Apr 2009
Forum: User Contributed Studies and Indicator Library
Topic: Conditional colouring of slope on JTHMA
Replies: 4
Views: 2841

Re: Conditional colouring of slope on MA

I use a moving average that colour codes the line to identify up or down slope.

In v5 beta 5 it always colours the current plot as down.
Hi Geoff,

If you are talking about the section of the plot based on the current bar, this is a bug that will be fixed in one of the next versions.
by Marina Pashkova
27 Apr 2009
Forum: MultiCharts
Topic: Waiting for Data .. Forever
Replies: 3
Views: 2392

Hi Jerry,

What MC version are you using? How many data series on the whole do you plot? When you are waiting for data, do you change resolutions on any of the charts?
by Marina Pashkova
27 Apr 2009
Forum: MultiCharts
Topic: Muticharts beta 6 no buy oir sell signals
Replies: 2
Views: 1386

Hi Erik,

Could you please describe what exactly you are doing? What built-in signals do you apply? Do you get any error messages applying those signals to a chart? Can you please send us a workspace with signals applied so that we could test it on our end?
by Marina Pashkova
24 Apr 2009
Forum: MultiCharts
Topic: rollover failed for contract (IB)
Replies: 12
Views: 3159

Hi ts2mc, If you have a lot of data to export and import, e-mails us the FBPORTFOLIO.GDB file from your database and we will patch it for you. The file can be found in "%allusersprofile%\Application Data\TS Support\MultiCharts\Databases\" (on XP) or "%allusersprofile%\AppData\Local\TS Support\MultiC...
by Marina Pashkova
24 Apr 2009
Forum: MultiCharts
Topic: AutoTrade-partially filled order issue?
Replies: 18
Views: 8015

Hi Super, Replacement for partially filled orders was a very good suggestion. I hope you will now be able to take advantage of this feature in the latest beta. As for Scenario 2, it now works the following way: limit/stop orders are replaced by market orders either after the timeout has expired or o...
by Marina Pashkova
24 Apr 2009
Forum: MultiCharts
Topic: Beta 6 - "Replace to Market partial Filled Order"
Replies: 5
Views: 1777

Hello everybody, Conversion of unfilled limit and stop orders to market and conversion of partially filled orders to market are two separate features. The "Replace Partially Filled Order by a Market Order " option is available in both the synchronous and asynchronous modes. It is in effect an emulat...
by Marina Pashkova
24 Apr 2009
Forum: MultiCharts
Topic: Bar spacing
Replies: 8
Views: 2563

Re: Bar spacing

Hi iso, Hello, Is it possible to make the keys to expand and decrease bar spacing configurable so you can use the up and down arrows instead of ctrl +-? Up and down keys are already reserved for moving the data series up and down on the chart. Also are you going to add all bar types on the toolbar o...
by Marina Pashkova
24 Apr 2009
Forum: MultiCharts
Topic: Beta 6 problems on install -- so be very carefull
Replies: 4
Views: 1675

Hi Jerry,

MC 5.0 beta 6 is no different from installers for the previous versions.
by Marina Pashkova
22 Apr 2009
Forum: MultiCharts
Topic: What you should expect to see in MultiCharts soon
Replies: 50
Views: 15224

Hi Andrew. Since the day I tested MC I was hooked. I finally had found the software I was looking for and better yet, with a 5 star costumer service. Where do we find an helpdesk that is able to resolve problems in realtime? Please allow me to give a special thanks to Marina and Sergee for their pr...
by Marina Pashkova
15 Apr 2009
Forum: MCFX
Topic: MCFX TRADING HOT FIX
Replies: 0
Views: 3974

MCFX TRADING HOT FIX

Dear MCFX Pro users, There have been changes in the way FXCM communicates lot sizes through their API. These changes make it impossible to trade through the old version of MCFX Pro. To continue trading with the platform, please upgrade to the latest version of MCFX Pro released on April,14. The upgr...
by Marina Pashkova
02 Apr 2009
Forum: MCFX
Topic: Volume Bars
Replies: 4
Views: 4440

Hi momentum,

Volume bars cannot be plotted in MCFX because forex does not have any volume associated with it. In future versions of MCFX, we are planning to introduce volume based on tick-count.
by Marina Pashkova
02 Apr 2009
Forum: MultiCharts
Topic: sorting signals
Replies: 4
Views: 1265

Hi juu,

MultiCharts doesn't have buttons that allow sorting signals to assign priority. This feature will be added in one of MC versions following Gold release. In the meantime, the signals are calculated in the order they are listed.
by Marina Pashkova
01 Apr 2009
Forum: MultiCharts
Topic: if possible make some Keyword reference similar entryprice
Replies: 3
Views: 1524

Hi gregorio,

If you are asking about whether it is possible to call functions from an EasyLanguage code, the answer is 'Yes'.
by Marina Pashkova
01 Apr 2009
Forum: MultiCharts
Topic: Merging market data
Replies: 1
Views: 1038

Hi Danilo,

If you import ASCII data, the gaps in the collected data will be filled. Also, records for the previously collected data will be overwritten by the records from the ASCII file having the same time stamps.
by Marina Pashkova
13 Mar 2009
Forum: MultiCharts
Topic: DTN volume
Replies: 15
Views: 3894

Hi Tim,

What would really be of enormous help is if you could contact us for a remote connection when the problelm is present again. YOu can contact us any time between 7:30 am and 1:00 pm EDT.

Your cooperation would be greately appreciated.

Thank you.
by Marina Pashkova
12 Mar 2009
Forum: MultiCharts
Topic: DTN volume
Replies: 15
Views: 3894

Dear Tim, I remember seeing the discrepancies on your PC myself, in real time. But when our engineers ran AB and MultiCharts on the same machine at the same time, they could see (and showed me) that volumes were identical. We do believe that there is some kind of issue. But exactly because we cannot...
by Marina Pashkova
12 Mar 2009
Forum: MultiCharts
Topic: Is it possible to read a file for input using EasyLanguage?
Replies: 2
Views: 1778

Hi marketz, It is possible. You can call functions from dll libraries written by you. You can do pretty much what you want in these functions. For more information, I would recommend referring to EasyLanguage manuals. A few of them can be found on our help and tutorials page at http://www.tssupport....
by Marina Pashkova
11 Mar 2009
Forum: MultiCharts
Topic: Handling negative value in QM and GS
Replies: 2
Views: 1198

Hi HaeRim,

We have already tried using negative prices in MC and have failed to see any problems.

Could you please describe in every detail the sequence of actions necessary to reproduce the problem?

Thank you!
by Marina Pashkova
11 Mar 2009
Forum: MultiCharts
Topic: Different perf. results for same strategy on MC 4 and MC 5
Replies: 4
Views: 1345

Hi Super, No problem here you go: inputs: variatie (.2) ; condition1 = C < O ; // Currentbar bar is red if time > 0000 and time < 2350 then begin if marketposition = 0 then begin if condition1 then Buy ( "Barchg LE" ) next bar at close + variatie stop ; end; end; I am testing this on the April gold...
by Marina Pashkova
11 Mar 2009
Forum: MultiCharts
Topic: Wrong value of sess1firstbartime function
Replies: 1
Views: 910

Hi radekj,

Thank you for reporting the bug. It will has been confirmed and will be fixed in the next version of MC.
by Marina Pashkova
11 Mar 2009
Forum: MultiCharts
Topic: Hiring customer support representatives!
Replies: 2
Views: 2306

Hiring customer support representatives!

Dear MultiCharts users, We are looking for customer support representatives. Requirements: Commitment to MC Native English speaker Deep understanding of trading and trading software Work from home 8 am - 4 pm EST Responsibilities: Support customers by phone, via e-mail and on the forum. For further ...
by Marina Pashkova
10 Mar 2009
Forum: MultiCharts
Topic: DTN volume
Replies: 15
Views: 3894

Hi Tresor, When Marina and I were trying to confirm the volume, she checked the volume of a couple of symbols against Esignal and the volume was different by millions in one case. If it was only a few thousand it wouldn't be such a concern but this large a discrepancy when using volume charts makes...
by Marina Pashkova
04 Mar 2009
Forum: MultiCharts
Topic: Question on MC using multi cores
Replies: 70
Views: 27681

Hi Tresor,

If you run multiple instances of MultiCharts, there will be no situation when you have one core 100% loaded and hardly coping while other cores remain idle. In the situation you are describing, MultiCharts will be using other available cores as well.

Regards.
by Marina Pashkova
04 Mar 2009
Forum: MultiCharts
Topic: Bars back
Replies: 2
Views: 1147

Hi iso,

What version of MC are you using?
by Marina Pashkova
04 Mar 2009
Forum: MultiCharts
Topic: Transact / AGN / Infinity data feed
Replies: 100
Views: 30651

Hi Tresor, We are working on yet another TransAct's API. In the next version of MultiCharts (most probably it will be the release) the volume shown for the last daily bar in the status line and the one shown on the chart will have the same values. As for Rithmic01, this is a deployement for a number...
by Marina Pashkova
04 Mar 2009
Forum: MultiCharts
Topic: Using ZenFire Data Collected by another Application
Replies: 1
Views: 1098

Hi momentum,

If that data can be saved in the ASCII format, you will then be able to easily import that data into MultiCharts.
by Marina Pashkova
04 Mar 2009
Forum: MultiCharts
Topic: Metastock datafeed.dll possible problem
Replies: 5
Views: 1608

Hi arnie, In the offline mode, MultiCharts can only access what is there in its own database. MetaStock files are not part of that database. Therefore, you need to have 'online' and 'download missing historical data' chosen if you want to work with MetaStock files. However, since those files are loc...
by Marina Pashkova
04 Mar 2009
Forum: MultiCharts
Topic: Alerts
Replies: 7
Views: 1678

Hi iso, Setting the price alert in a scanner window works in exactly the same way as it would on a chart. You need to apply your custom study that will have conditions for triggering the alert (a particular price level) and then you would need to go to Format Study -> Alerts -> Enable Alerts. Regards.
by Marina Pashkova
04 Mar 2009
Forum: MultiCharts
Topic: Labels
Replies: 4
Views: 1579

Hi Tim, As always, you can contact our support team for a remote connection session any time between 6:30 am and 2:00 pm EST, Monday through Friday. It would be even better if you contacted us some time before 12 pm because this is when most of our engineers will still be in the office. I am not goi...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: HIGH DEFINITION CHARTING ...BUGS OR WHAT???
Replies: 92
Views: 17917

Tresor, If data that you based your charts on were correct and such volume spikes were nor an abnormality, it would really mean that we would need to change the algorithm of plotting volume bars. We would need to at least increase the number of allowed divisions from 5 to 10. However, I have a numbe...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Labels
Replies: 4
Views: 1579

Re: Labels

Hi Marina, I use labels on my charts but they won't retain the font size, color or the bold feature. Everytime I close MC down and re-open it the labels revert back to a default set-up. Any idea as to how I can get them to retain the set-up or is this a bug of some sort? Thank you. Warmest regards,...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: HIGH DEFINITION CHARTING ...BUGS OR WHAT???
Replies: 92
Views: 17917

Tresor, As was explained on a number of occasions in the past, THE ALGORITHM OF PLOTTING VOUME BARS IN MC IS PERFECTLY CORRECT. Your screenshot showed 100 volume bars with a volume indicator applied in a subchart. That indicator showed several spikes. Marina, My screenshot is showing 1,000 contract...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: HIGH DEFINITION CHARTING ...BUGS OR WHAT???
Replies: 92
Views: 17917

Tresor, As was explained on a number of occasions in the past, THE ALGORITHM OF PLOTTING VOUME BARS IN MC IS PERFECTLY CORRECT. Your screenshot showed 100 volume bars with a volume indicator applied in a subchart. That indicator showed several spikes. Marina, My screenshot is showing 1,000 contract...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Strategy order lines
Replies: 3
Views: 1464

Hi iso,

Could you please send a screenshot of what it should look like?

Thank you.
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Sync of databases
Replies: 2
Views: 1295

Hi vienna,

May I ask you why you think that large databases can be easily corrupted?

Thank you for clarifications.
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Latest Daily Bars mssing
Replies: 24
Views: 5617

Hi arnie,

In your case wrong session settings affected the way daily bars were plotted. Once sessions have been corrected by our engineers during a remote connection session, daily bars started being plotted correctly.
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Dollar Trailing
Replies: 2
Views: 1331

Hi Thomas, Your question is not quite clear. Could you please provide more details on what it is you think is being done wrong? As for the code that you posted, we have some comments on that. ---------------------------------- if openpositionprofit >= 1 then // This means the profit is >= 1 point Th...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Get Computer Name?
Replies: 1
Views: 896

Hi SiliconTiger,

You could use UserID as a unique computer identifier. This ID is generated by MultiCharts based on your hardware and OS. The number can be received with the help of the GetUserID reserved PowerLanguage word.
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: After Hours Equities Data with Esignal
Replies: 15
Views: 4120

Hi flipflopper, All the engineers are working on preparing beta 3 to be released. Therefore, we have not been able to find out whether eSignal allows addressing those after hours values via their API or not. As soon as the beta is released (this week), they will study the question to give you an ans...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: "Merge Data Sources to Single Chart"
Replies: 1
Views: 1114

Re: "Merge Data Sources to Single Chart"

Hi drewb4, Because of the pacing violation with IB, I have tried to set esignal as the historical data source for the YM #F contract, and IB as the real-time source for YM MAR09. However, I only subscribe to esignal end-of-day pricing. 1) Is this going to cause a problem when MC runs during the day?...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Datavendor Tai-Pan Realtime
Replies: 8
Views: 2474

Hi moneymaker,

We'll do that if there is enough demand for their data.
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Question on MC using multi cores
Replies: 70
Views: 27681

Hi Tresor,

In your setup, with no indicators applied, 1 core will be used for working with all those workspaces and charts.
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: HIGH DEFINITION CHARTING ...BUGS OR WHAT???
Replies: 92
Views: 17917

Hi Tresor, We ran another check using eSignal's data. The results were consistent what TS showed. Marina, eSignal is the same filtered crap like TS. You know it for sure from this and many other forums. Please check it with high quality unfiltered data feed, like Transact. As for the logic of plott...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Problems with the speed of plotting charts? Feedback needed.
Replies: 18
Views: 3668

Hi Marina Over past few weeks I have been using and plotting a large number of vertical trendlines, 4 instances of symbols inserted in a chart (x 4 or more charts per workspace),some instances where 4 indicators inserted into data 1, chart drawing Vertical lines in each indicator,plus some other in...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Problems with the speed of plotting charts? Feedback needed.
Replies: 18
Views: 3668

In my case, as a result of my MC 3.1 beta problems mentioned above, I have decided I will not upgrade until the very last release I can use for no additional cost and also not until I am set up to completely ghost copy my entire disk drives and return them so I can return MC 2.1.999.999 very quickl...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Problems with the speed of plotting charts? Feedback needed.
Replies: 18
Views: 3668

Marina Use Two charts Chart 1: Two data symbols ES 343 vol hidden and ES 2401 vol apply Traderlogic Trading primes add-on to 343 vol in Subchart #1 apply Traderlogic Erg & trending Primes add-on to 2401 in Subchart #2 Chart 2: ES 343 vol Apply LMT add-on in Subchart 1 and Traderlogic Erg Only in Su...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Problems with the speed of plotting charts? Feedback needed.
Replies: 18
Views: 3668

Dear Marina, Yes, my set up involves a pretty number of charts with huge amount of indicators and especially one that is really cpu consuming To give you a concrete example, opening MC in the morning is a true 10 mins Job. following 3 futures and 3 forex pairs But, in real time I didn't see any slo...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Problems with the speed of plotting charts? Feedback needed.
Replies: 18
Views: 3668

My current workspace setup is fairly light: Three chart windows with lots of trend lines as well as horizontal support and resistance lines. Although I am not a fun of many indicators on my charts I might have a few displayed once in a while. All this stuff is displayed over two monitors. This layo...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Problems with the speed of plotting charts? Feedback needed.
Replies: 18
Views: 3668

Hi Marina, I have the setup you describe with 9 charts, lots of text, a fair number of study created lines (trend lines but not used as true trend lines) and lots of plot lines on subchart #2. I also have arrows put out by studies and later used as control feeds to MC's EL as well. I am still on MC...
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Problems with the speed of plotting charts? Feedback needed.
Replies: 18
Views: 3668

Marina : Will this faster charting be in the upcoming ver 5.3 ?
Yes, Steven. These improvements will be available in the upcoming MC 5.0 beta 3.
by Marina Pashkova
24 Feb 2009
Forum: MultiCharts
Topic: Problems with the speed of plotting charts? Feedback needed.
Replies: 18
Views: 3668

Hi Marina, This is really great to hear! Ever since my TS days, I try and set any indicators to not "update every tick" because of the unnecessary load on the cpu, but I did not know there was a graphics problem with redraws (probably because I use so few indicators). In spite of my occasional sarc...
by Marina Pashkova
20 Feb 2009
Forum: MultiCharts
Topic: After Hours Equities Data with Esignal
Replies: 15
Views: 4120

Hi flipflopper, Thank you for the additional information. Our engineers will first check if the Extended Hours Last field can be received through eSignal's API. The thing is that what is available in eSignal's platform itself might not be available through their API. We need to find out if this is t...
by Marina Pashkova
20 Feb 2009
Forum: MultiCharts
Topic: MC lost connection to IB TWS during trading hours.
Replies: 12
Views: 3587

Hi geizer, Thank you for contacting our support yesterday about problems with IB. Stefan passed the information on to our engineers for further investigation. Here's what they have found out so far: There are indeed problems with processing data from InteractiveBrokers. I cannot go into any further ...
by Marina Pashkova
19 Feb 2009
Forum: MultiCharts
Topic: Drawing tools attached to indicators
Replies: 8
Views: 2005

Re: Drawing tools attached to indicators

Hello, For some reason when I use any of the drawing tools they are attached to the indicators on the chart instead of price. I set "bring to front" on price and make sure the price scale is set to the symbol instead of an indicator. Another thing that keeps happening is the price scale switched fr...
by Marina Pashkova
18 Feb 2009
Forum: MultiCharts
Topic: VOTE FOR MC FEATURES TO BE IMPLEMENTED
Replies: 50
Views: 21860

VOTE FOR MC FEATURES TO BE IMPLEMENTED

Dear MultiCharts users, Highly valuing feedback from our users, we are once again launching a poll to find out which features are most wanted by our customers. This poll will help to determine what features will be implemented in MultiCharts versions to follow Gold Release. If you want to take part ...
by Marina Pashkova
18 Feb 2009
Forum: MultiCharts
Topic: Portfolio Backtesting Limitation
Replies: 8
Views: 4142

What a pity! Multicharts is an awesome good platform, but the Pro Version is very expensive. So I will have to go for another software for stock trading. 100 symbols is not enough. Maybe you can think about offering a third version which is the standard version but unlimited symbols backtesting. Yo...
by Marina Pashkova
17 Feb 2009
Forum: MultiCharts
Topic: Problems with the speed of plotting charts? Feedback needed.
Replies: 18
Views: 3668

Problems with the speed of plotting charts? Feedback needed.

Have you had any experience with charts plotting very slowly in MC? Does your set up involve multiple charts with drawings and indicators applied? Has this setup caused the program to work very slowly and your computer not to be immediately responsive? The reason I am asking is that for the past few...
by Marina Pashkova
17 Feb 2009
Forum: MultiCharts
Topic: Datavendor Tai-Pan Realtime
Replies: 8
Views: 2474

Hi moneymaker,

Just as you are saying www.sharework.de are selling our MultiCharts AND Taipan Realtime. That doesn't mean that the two can work together.

Regards.
by Marina Pashkova
17 Feb 2009
Forum: MultiCharts
Topic: Portfolio Backtesting Limitation
Replies: 8
Views: 4142

Hi Konstantin, MultiCharts is extremely reasonably priced if you look at programs with comparable capabilities. MultiCharts Pro has been created with institutional customers in mind. Apart from the unlimited number of symbols that can be tested in the portfolio backtester, MultiCharts Pro comes with...
by Marina Pashkova
17 Feb 2009
Forum: MultiCharts
Topic: Incorrect Authorization Data [SOLVED]
Replies: 2
Views: 1096

Hi Emmanuel,

Please e-mail me at mpashkova@tssupport.com, indicating your share-it order number. I will need to re-create your account.

Regards.
by Marina Pashkova
17 Feb 2009
Forum: MultiCharts
Topic: QuoteManager crashes with excessive use of memory
Replies: 11
Views: 2691

Dear Philippe,

The version of MutliCharts that will allow copying symbol lists into the scanner will be available in just a few days. This version has not been released yet.

Regards.
by Marina Pashkova
17 Feb 2009
Forum: MultiCharts
Topic: Scanner
Replies: 5
Views: 1537

Hi nuno,

Once again, we have not been able to reproduce the behavior that you and Tim are talking about. Do you think you could contact us for a remote connection session to demonstrate the problem online?

Thank you.
by Marina Pashkova
16 Feb 2009
Forum: MultiCharts
Topic: DTN satellite data feed
Replies: 3
Views: 1049

Hi Gary,

Ensign's technology is not new either. Both DTN satellite and Ensign were developed quite some time ago. MultiCharts works with the newer DTN's IQFeed.

Regards.
by Marina Pashkova
16 Feb 2009
Forum: MultiCharts
Topic: DTN satellite data
Replies: 1
Views: 809

Hi Gary,

Ensign's technology is not new either. Both DTN satellite and Ensign were developed quite some time ago. MultiCharts works with the newer DTN's IQFeed.

Regards.
by Marina Pashkova
16 Feb 2009
Forum: MultiCharts
Topic: Portfolio Backtesting Limitation
Replies: 8
Views: 4142

Hi Konstantin,

Testing in Portfolio Backtester is limited to 100 symbols.

To have an unlimited number of symbols in Portfolio Backtester, you would need to purchase MultiCharts Pro. More information on MultiCharts Pro can be found on the MC page on our website.

Regards.
by Marina Pashkova
16 Feb 2009
Forum: MultiCharts
Topic: Text_float and Text_exist
Replies: 4
Views: 1194

Hi John,

Text_Exist and Text_Float are built-in functions. You will be able to find them in PLEditor's study list.

Regards.
by Marina Pashkova
16 Feb 2009
Forum: MultiCharts
Topic: MC 5 sometimes fails to load market from IB
Replies: 7
Views: 2578

Hi Pavel, Could you please contact us for a remote connection session? The problem reported in the previous posts reported in this thread has turned out to be a result of glitches at IB: for some reason they sometimes provide symbols in their symbol list that have a mismatch between the contract mon...
by Marina Pashkova
16 Feb 2009
Forum: MultiCharts
Topic: Presentation and two questions
Replies: 5
Views: 1297

Hi arnie, Once again, if we could take a look at all of your time settings we might be able to make sure you don't have those problems with daily bars. We are available here from 6:30 am till 4 pm EST. The best time to contact us would be before 1 pm, though - then we'll have engineers around who'd ...
by Marina Pashkova
16 Feb 2009
Forum: MultiCharts
Topic: Cache Folder
Replies: 2
Views: 1250

Hi mojo, Yes, you can delete files in that folder. In the upcoming version of MultiCharts this folder will be cleared automatically after all the data has been safely stored in the database. It will be used as a backup for all the data that MultiCharts is gathering. On closing MC, the data will be f...
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: MC hanging up
Replies: 4
Views: 944

Hi Tim, Delays on starting MC are related to the connection to the database being established which, in its turn depends on the size of the database and on the number of symbols in it. This is unrelated to the program locking up. Nor does the situation that you are describing have anything to do wit...
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: Transact / AGN / Infinity data feed
Replies: 100
Views: 30651

Hi Tresor,

We might take you up on that:-)
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: Question on MC using multi cores
Replies: 70
Views: 27681

Hi Tresor,

In this case only one CPU core will be used.
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: Difference in charts
Replies: 4
Views: 1204

Hi Tim,

In case you notice any difference in volume, could you please send me screenshots showing those discrepancies?

Thank you.
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: How to simulate I_NetProfit and I_CloseEquity ?
Replies: 11
Views: 2378

Hi MC_Prog,

I_AvgentryPrice, I_ClosedEquity, I_CurrentContracts(I_CurrentShares), I_MarketPosition, I_OpenEquity will be available in the upcoming MC 5.0 beta due in a few days and it will be available in the release planned for late February - early March.
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: DDE Collected data lost after program not responding error
Replies: 31
Views: 8922

Hi T6, If you are talking about a new mechanism of saving data that would prevent losing quotes collected while working with MultiCharts in case of crashes, unexpected terminations etc, it will be available in the upcoming MC 5.0 beta 3. At the moment, there is a temporary cache file that saves all ...
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: DTN satellite data feed
Replies: 3
Views: 1049

Hi Gary,

I am not sure how accurate my information is, but from what we know DNT satellite feed is no longer existent.
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: Presentation and two questions
Replies: 5
Views: 1297

Hi arnie, It looks like I have to ask you to contact our customer support for a remote connection session. Could you please contact them either by phone or via LiveChat? As for the sessions, here's the way it all works: Your chosen exchange must have a correct time zone selected. For example, CME wi...
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: Auto trading with Interactive Brokers and MC
Replies: 20
Views: 7372

Hi newdesigner, To set up the advisor settings, please go to Strategy Properties -> Auto Trading ->Select Broker Plug-in -> InteractiveBrokers -> Settings -> Financial Advisor Settings. If you do not know what to enter in any of the financial advisor settings fields, please either check them in TWS ...
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: MC hanging up
Replies: 4
Views: 944

Hi Tim, Is there any pattern to MC locking up? What do you do before it locks up? How many workspaces do you have open? How many charts with how many bars plotted do you have in each workspace? Do you have any indicators applied? Are those built-in or custom indicatorts? Do you have any drawings app...
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: Linking
Replies: 1
Views: 993

Hi Tim, Charts can be linked by their resolution. When charts are linked this way, changing resolution on one of the charts in the group will result in the same changes in all other charts within this same group. I am attaching a screenshot showing the control for linking. I hope this is what you ar...
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: Scanner
Replies: 5
Views: 1537

Hi Tim, Do you think you could demonstrate the scanner behavior that you are referring to? In our tests all settings within scanner windows are saved when the workspace with this window is saved. Therefore, we would like to have a look at what is going on on your computer. Please contact our custome...
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: GetPlotColor Bug
Replies: 11
Views: 3489

Hi Gann_Mann,

In the gold release, the behavior of GetPlotColour in MC will be made the same as the behavior of this function in TS.

Regards.
by Marina Pashkova
13 Feb 2009
Forum: MultiCharts
Topic: [Bug Report] Signal does not execute at all
Replies: 15
Views: 3111

Hi HaeRim,

The behavior that you have been describing in this thread has been reproduced and confirmed as a bug. The bug will be fixed in the gold release.

Regards.
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: TRUE/FALSE
Replies: 6
Views: 2022

Hi nuno-online, String arguments for plots are supported by the scanner in MC 5.0 beta 2. If you want to see symbol description in scanner cells, you can apply a custom indicator containing the following line of code: Plot1(description, "description") ; In future versions, the description field will...
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: Datavendor Tai-Pan Realtime
Replies: 8
Views: 2474

Hi moneymaker,

If we see that there is high demand for this data vendor among our customers we will consider it for implementation in future versions of the program.

Our current plans do not include developing it.
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: Auto trading with Interactive Brokers and MC
Replies: 20
Views: 7372

Re: Auto trading with Interactive Brokers and MC

How to set Auto trading with Interactive Brokers and MC? Where do I enter my account number under Settings? Also, I get this Error message MESSAGE; INTERACTIVE BROKERS ERROR VALIDATING REQUEST "cb" ; CAUSE - THE ACCOUNT CODE IS REQUIRED FOR THIS OPERATION. This happens when setting Automated Tradin...
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: MC 5 sometimes fails to load market from IB
Replies: 7
Views: 2578

Hi ts2mc, Looks like you have added the symbol manually and not from the symbol list in IB. The symbol has been added with errors therefore cannot behave properly. Please re-add this symbol from Symbol -> Add Symbol -> From Data Source -> Interactive Brokers. If re-adding the symbol from the list do...
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: Datafeed request: MB Trading
Replies: 4
Views: 1621

Hi guys,

MB Trading contacting us a while ago about connecting to their API. However, since then they seem to have changed their mind.

If they contacted us again or if there were enough MC users requesting this feed, we would be interested in supporting them.

Regards.
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: CURRENEX
Replies: 1
Views: 1172

Hi FXXX,

At the moment, our plans to not include supporting data from Currenex. However, we might consider its implementation in future versions of MultiCharts.
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: Latest Daily Bars mssing
Replies: 24
Views: 5617

Hi Tresor,

This is a bug that only manifests itself when plotting daily data from providers who, like TransAct, do not provide daily data. The bug will be fixed in the upcoming release.
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: Commentary Box
Replies: 3
Views: 952

Hi Tim,

Analysis commentary is not available in MultiCharts yet. However, since we have been receiving quite a few requests for this feature, we will consider implementing analysis commentary in future versions of MultiCharts.
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: Analysis Commentary function
Replies: 2
Views: 1257

Hi Milton,

At the moment, there are no plans to implement analysis commentary. Nor is there a workaround.

However, since recently we have received quite a few similar requests, we will consider implementing analysis commentary in future versions of MultiCharts.
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: Scanner
Replies: 5
Views: 1537

Hi Tim,

Do you have changes saved on closing a workspace?
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: After Hours Equities Data with Esignal
Replies: 15
Views: 4120

Hi flipflopper, MultiCharts uses whatever fields are available through eSignal's API. As for extended vs regular hours values, could you please give us a symbol that can be used in our tests to see the difference? Also, could you please tell us where the field shown in your screenshot can be found i...
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: Presentation and two questions
Replies: 5
Views: 1297

Hi arnie, Thank you very much for the positive comments on MultiCharts. Could you please specify in what way MC's work with EOD MetaStock files disappointed you? MultiCharts can work with multiple MetaStock folders. The issues that our customers had in the past were related to them using different s...
by Marina Pashkova
12 Feb 2009
Forum: MultiCharts
Topic: Market Scanner Plot
Replies: 3
Views: 1172

Hi iso,

Do you think you'd be able to contact our support for a remote connection session to demonstrate the problem to us?

Thank you.
by Marina Pashkova
11 Feb 2009
Forum: MultiCharts
Topic: Market Scanner Plot
Replies: 3
Views: 1172

Hi iso,

Code: Select all

plot1(0);
if cci(50) > 200 then plot1(1);
if cci(50) < 200 then plot1(2);
The scanner shows the latest plot value (the current value). If the latest CCI(50) value is greater than 200, it'll show 1, if it's less than 200, the scanner will show 2, if it equals 200 you'll see 0.
by Marina Pashkova
11 Feb 2009
Forum: MultiCharts
Topic: Auto trading with Interactive Brokers and MC
Replies: 20
Views: 7372

Hi newdesigner,

Do you by any chance use some specific type of account such as a non-clearing account?
by Marina Pashkova
11 Feb 2009
Forum: MultiCharts
Topic: Market Scanner Trend Histogram
Replies: 3
Views: 1609

Hi newdesigner,

The trend cell cannot accommodate more than 80 bars. If you request less than 80 bars for a symbol in the scanner you will see the same number of plots in the trend histogram as the number of bars requested for the symbol.
by Marina Pashkova
11 Feb 2009
Forum: MultiCharts
Topic: After Hours Equities Data with Esignal
Replies: 15
Views: 4120

Hi flipflopper,

I will need to discuss it with our engineers. Will try to get to you shortly.
by Marina Pashkova
11 Feb 2009
Forum: MultiCharts
Topic: covering only part of a pyramid
Replies: 3
Views: 1413

Hi RWDickinson, In your code, sell works for each individual entry. It tries to sell 2 contracts from every entry. Thus, all contracts will be sold. To sell the total of two contracts you need to use the following command: if lowerConfidence then sell("cL01") 2 contracts total next bar market; The a...
by Marina Pashkova
10 Feb 2009
Forum: MultiCharts
Topic: Market Scanner Detached
Replies: 1
Views: 886

Hi iso,

What MC version are you using?

Thank you.
by Marina Pashkova
10 Feb 2009
Forum: MultiCharts
Topic: Questions? [SOLVED]
Replies: 4
Views: 1732

Hi philsink, To have the correct scaling for your symbols, just go to QuoteManager, double-click the symbol in question, go to Settings -> Use Custom Settings and select the correct values for the price scale (as well as for min. movement and big point value). This is where you can select fractional...
by Marina Pashkova
10 Feb 2009
Forum: MultiCharts
Topic: IQ Feed release 4.5.0.3
Replies: 4
Views: 1408

Hi ABC,

You can upgrade to the latest version of IQFeed. There should be no compatibility issues with the currently available MC versions.

Also, in the new version of MC (5.0 beta 3) due within the next few days, data from IQFeed will be processed and plotted much faster.

Regards.
by Marina Pashkova
10 Feb 2009
Forum: MultiCharts
Topic: Transact / AGN / Infinity data feed
Replies: 100
Views: 30651

Hi Tresor,

According to our estimates, the new connection to work with TransAct's new API should be completed within the next two weeks.

Regards.
by Marina Pashkova
10 Feb 2009
Forum: MultiCharts
Topic: Real time data vendor
Replies: 1
Views: 1074

Hi valabhi,

We are not planning to add this feed in the nearest future. So far you are the only person who has requested this feed. It there is a lot of demand for PFG as a data provider, we will consider its support in MC.
by Marina Pashkova
10 Feb 2009
Forum: MultiCharts
Topic: Strategy Question
Replies: 1
Views: 1545

Hi Thomas,

This part of the code will look something like:
if condition1[2] then
buy next bar open;
Regards.
by Marina Pashkova
10 Feb 2009
Forum: MultiCharts
Topic: ASCII mapping - how do you add symbols ?
Replies: 2
Views: 2541

Hi HeiBeh,

Every new file added to your universe of ASCII files needs to be mapped - because it is not directories but separate files that are mapped.
by Marina Pashkova
09 Feb 2009
Forum: MultiCharts
Topic: VOTE FOR MULTICHARTS!
Replies: 9
Views: 16885

Dear customers, We are excited to announce that MultiCharts has received GOLD in Trade2Win's 2008 Members' Choice Awards, in the category "Best Professional Trading Platform". It has also collected silver in the following categories: Best Software for UK EOD Traders Best Software for US EOD Traders ...
by Marina Pashkova
05 Feb 2009
Forum: MultiCharts
Topic: What is the difference
Replies: 2
Views: 1363

Hi Tim, A study is a generic term for functions, indicators, and signals. A function is a part of the code performing a frequent operation. It is made independent so that various indicators or signals could reference it. This way, you don't have to write out this particular operation every time you ...
by Marina Pashkova
05 Feb 2009
Forum: MultiCharts
Topic: Question on MC using multi cores
Replies: 70
Views: 27681

Hi guys, Before giving you any recommendations, we need to know what exactly it is that you are doing. For example, according to our recent tests, drawings will affect MC's performance - because almost all of the visible objects in the chart pane are redrawn all the time and because these operations...
by Marina Pashkova
05 Feb 2009
Forum: MultiCharts
Topic: Text_SetBGColor: how to set to transparent? [SOLVED]
Replies: 4
Views: 1569

Hi TJ,

If you set the background colour for the text from PowerLanguage, the only way to change it back to the transparent background is to go to the text properties on the chart.

Regards.
by Marina Pashkova
05 Feb 2009
Forum: MultiCharts
Topic: Latest Daily Bars mssing
Replies: 24
Views: 5617

Hi Nuno, Judging by your descriptions, the problem you have been experiencing is different from what other users reported in this thread. The only way to find out what went wrong in your case, is to connect to your PC remotely. Please either call us or contact us via LiveChat for a remote connection...
by Marina Pashkova
05 Feb 2009
Forum: MultiCharts
Topic: Switching performance report by clicking another chart
Replies: 1
Views: 875

Hi HaeRim,

We are not going to implement this feature in the nearest future.

Regards.
by Marina Pashkova
05 Feb 2009
Forum: MultiCharts
Topic: Thank you, TS Support team for your help!
Replies: 3
Views: 1631

That's very nice of you guys.

Thank you from all our team!
by Marina Pashkova
05 Feb 2009
Forum: MultiCharts
Topic: QuoteManager crashes with excessive use of memory
Replies: 11
Views: 2691

Hi geizer, The discount that you were offered by our German customer support representative was only valid for that particular day. According to your own words, He offered $150 discount, "if I buy now". We sometimes make such offers to motivate traders buy the program right away. You were not promis...
by Marina Pashkova
05 Feb 2009
Forum: MCFX
Topic: MCFX 1.3 MANDATORY UPGRADE
Replies: 0
Views: 6512

MCFX 1.3 MANDATORY UPGRADE

Dear MCFX users, There have been a number of changes, including new features and bug fixes, both in MCFX client version and on the data servers. The changes involve a MANDATORY upgrade of MCFX software on your computers. To be able to continue working with MCFX, you would need to upgrade by this com...
by Marina Pashkova
05 Feb 2009
Forum: MultiCharts
Topic: Problems with IB for intraday hystorical
Replies: 5
Views: 1549

Hi Raul,

Glad we have been able to help you. If you need any further assistance, please do not hesitate to contact us.
by Marina Pashkova
03 Feb 2009
Forum: MultiCharts
Topic: Can't find dll
Replies: 3
Views: 1344

Hi crazy_phil,

In this case we would need to connect to your PC to help you on-line. Please either call us or come to LiveChat for further instructions.

Regards.
by Marina Pashkova
03 Feb 2009
Forum: MultiCharts
Topic: Question on MC using multi cores
Replies: 70
Views: 27681

Hi guys, Just wanted to clarify a couple of things. Not all processes can take advantage of multiple cores. At the moment, calculations of indicators on different charts and optimization are distributed between different cores/processors. Optimization will use all the available cores. If you have a ...
by Marina Pashkova
03 Feb 2009
Forum: MCFX
Topic: Temporary Server Hosting Problems
Replies: 2
Views: 3948

All the data lost during the servers outage has been completely restored.
by Marina Pashkova
03 Feb 2009
Forum: MCFX
Topic: Temporary Server Hosting Problems
Replies: 2
Views: 3948

Temporary Server Hosting Problems

Dear MCFX users, The hosting company that provides us with our data servers experienced problems from 8:23 till 9:10 am EST, today, February 3. The problem has been fixed on their end. Data holes that have been formed as a result of the interrupted service, will be filled shortly. We apologize for t...
by Marina Pashkova
02 Feb 2009
Forum: MultiCharts
Topic: QuoteManager crashes with excessive use of memory
Replies: 11
Views: 2691

Hi guys,

The thing is that x32 systems allow 2gb of memory per process. MultiCharts is comprised of more than one process, so it will use over 2gb even under X32 systems.

We are going to make MC capable of using the x64 system potential. However, these are longer term plans.

Regards.
by Marina Pashkova
02 Feb 2009
Forum: MultiCharts
Topic: Some source protected ELD file cannot be imported in MC
Replies: 4
Views: 1638

Hi guys, The question of importing source-protected ELDs is not a technical one. It is all about protecting the rights of people who developed those ELDs. Whether the import will be done or not is decided for each particular case, depending on studies. As for problems with exporting studies (protect...
by Marina Pashkova
02 Feb 2009
Forum: MultiCharts
Topic: QuoteManager crashes with excessive use of memory
Replies: 11
Views: 2691

Hi Pavel, From what I understand the problem that you're experiencing is that you are experienced by QuoteManager crashing when you try to rename thousands of symbols at once? The necessity of doing so, in its turn, being caused by the fact that your provider does not support symbol lists. The bug t...
by Marina Pashkova
02 Feb 2009
Forum: MultiCharts
Topic: Bar Completion/Update Delays
Replies: 16
Views: 4472

Hi guys, The problems on second-based charts and on tick-based charts are unrelated. The problem of indicators not being calculated on bar open on second bars will be fixed soon. The problem related to tick-based charts (including point or volume charts) is of a different nature. It will manifest it...
by Marina Pashkova
02 Feb 2009
Forum: MultiCharts
Topic: Why does MC 5/2 load so slow?
Replies: 13
Views: 3226

Hi vienna, Did you start MC the second time after all of its processes have been terminated in Task Manager (MutliCharts.exe, MessageCenter.exe, QuoteManager.exe, tsServer.exe, PLEditor.exe, StudyServer.exe, TradingServer.exe)? Yes I did. Sometimes it takes half an hour for all these to shut down. ...
by Marina Pashkova
02 Feb 2009
Forum: MultiCharts
Topic: Free Quotes request
Replies: 6
Views: 1910

Hi Danilo,

Implementing this feature will take much much longer than two minutes. At the moment, we cannot fit it into our development schedule. But it will be implemented in one of MC future versions.

Regards.
by Marina Pashkova
02 Feb 2009
Forum: MultiCharts
Topic: MC STILL creates Data Holes in swing charts
Replies: 6
Views: 1481

Re: MC STILL creates Data Holes in swing charts

Ok, so I got a new, uncorrupted data base, since the problem was due "to a corrupted data base" , according to you guys. I always wait until MC finishes all his processes before shutting down the computer. So everything is fine, right? Wrong . I open a chart which looked fine the last time opened, ...
by Marina Pashkova
02 Feb 2009
Forum: MultiCharts
Topic: Is ver 5.3 still coming out in Jan ?
Replies: 3
Views: 1294

Re: Is ver 5.3 still coming out in Jan ?

I think Marina mentioned that Ver 5.3 would be out by the end of the month. Tomorrow is the end of the month.
Steve
Hi steven,

We will try to release beta 3 within the next 2 weeks.

Regards.
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: New Feature "Snap Window to objects"
Replies: 3
Views: 1421

Hi geizer,

The implementation that I mentioned has been planned for one of the future releases.
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: Problems with IB for intraday hystorical
Replies: 5
Views: 1549

Re: Problems with IB for intraday hystorical

I am not able to chart intraday from ib feed..only daily format is ok.. When I try to plot minutes or hours charts I have not respond and data (quote manager do not give me any line..only says "connecting to real time data.." If I plot daily (and weekly, monthly) time frame..is ok.. What is the pro...
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: "Clone chart Window" feature request
Replies: 6
Views: 1756

No problem, Pavel
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: Bar Completion/Update Delays
Replies: 16
Views: 4472

Hi HaeRim,

The problem on 10-second bars has been confirmed as a bug. It has to do with indicators not being calculated on open of second-based bars.

The bug will be soon fixed.
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: Can't find dll
Replies: 3
Views: 1344

Hi Philippe, If you place the dll into the same folder where MC is installed, you need to simply write the following: -------------------------------------------- DefineDLLFunc: "matricecafnar.DLL" ...... -------------------------------------------- However, if your code says -----------------------...
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: Why does MC 5/2 load so slow?
Replies: 13
Views: 3226

Hi vienna,

Did you start MC the second time after all of its processes have been terminated in Task Manager (MutliCharts.exe, MessageCenter.exe, QuoteManager.exe, tsServer.exe, PLEditor.exe, StudyServer.exe, TradingServer.exe)?
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: Session breaks show always at midnight
Replies: 14
Views: 3228

Hi Bob,

I am glad you have been able to find a solution.

Regards.
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: SUGGESTION
Replies: 15
Views: 2513

brendanh, Indeed, prompt to save workspace, if modified would be useful for some users. It's seems that TS Support is overwhelmed with existing bugs to be fixed. Meanwhile I remain waiting for the MC Gold release. See what they will come up with. Could you please list the bugs we're overwhelmed with?
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: GetPlotColor Bug
Replies: 11
Views: 3489

Hi Gann_Mann,

It doesn't return this value on a per chart value.

This is an excerpt from our help: "GetPlotColor returns either the Default colour or a colour determined by the function SetPlotColor. "

This is how this reserved word is supposed to work.
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: New Feature "Snap Window to objects"
Replies: 3
Views: 1421

Hi geizer,

Are you talking about chart windows' behavior when they 'stick' to each other in such a way that when you expand one by dragging on one of its sides, the other window becames smaller so you don't have to adjust sizes for each window separately?
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: Transact / AGN / Infinity data feed
Replies: 100
Views: 30651

Once we have connected to a new, better working API from TransAct, the problem should go.
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: HIGH DEFINITION CHARTING ...BUGS OR WHAT???
Replies: 92
Views: 17917

- there are differences in price levels between daily HHs and LLs when comparing them to hourly HHs and hourly LLs. Both daily and hourly charts' sessions time were set to regular in MC. We have not been able to reproduce the above problem. Try reloading charts. If that does not help, please contac...
by Marina Pashkova
30 Jan 2009
Forum: MultiCharts
Topic: Free Quotes request
Replies: 6
Views: 1910

Hi Danilo, Not being able to perform stock split adjustments in MC is not a bug. We are talking about bugs if a functionality's behavior is different from the intended one. What you are talking about is classified as a feature request. As for Free Quotes, the sources where the data is pulled up from...
by Marina Pashkova
29 Jan 2009
Forum: MultiCharts
Topic: How can I find where "Error in Study..." occurs?
Replies: 11
Views: 2802

Hi Rob, Some of your input values are causing this error. To find out which particular values result in the floating point error, please insert the following lines into your code: if currentbar=1 then begin Print(input values) end; This will allow you to find out what input values result in the floa...
by Marina Pashkova
29 Jan 2009
Forum: MultiCharts
Topic: Free Quotes request
Replies: 6
Views: 1910

Hi guys,

Regular providers, such as eSignal, for example, provide stocks that are adjusted already.

Locally, it will be possible to adjust stock splits in future versions of MC.
by Marina Pashkova
29 Jan 2009
Forum: MultiCharts
Topic: Transact / AGN / Infinity data feed
Replies: 100
Views: 30651

Hi Tresor, I am afraid I misrepresented some of the information on how the data received from TransAct should be analyzed. The values transmitted in the status line are irrelevant for our analysis. We are not even sure what value it is that they send in the status line. If you would like to see whet...
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: HIGH DEFINITION CHARTING ...BUGS OR WHAT???
Replies: 92
Views: 17917

Hi Tresor,

We ran another check using eSignal's data. The results were consistent what TS showed.

As for the logic of plotting volume bars, it has been proven correct many times in the past and for now we are not planning to change it.

Regards.
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: Session breaks show always at midnight
Replies: 14
Views: 3228

Hi Bob, At the moment, there is no way to save the created session as a Custom Session Template. What you can do (I am not sure if it will address your particular situation) is create your particular session for a particular exchange (in Tools -> Exchanges and ECN's). In this case, all the symbols f...
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: Tick/Volume Charts
Replies: 2
Views: 835

Those are unrelated issues.
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: SUGGESTION
Replies: 15
Views: 2513

Hi brendanh,

We are not planning to change the workspace saving behavior in the nearest future.
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: "Clone chart Window" feature request
Replies: 6
Views: 1756

TJ, thank you for help to duplicate a chart window: File> Copy Window Oops... It doesn't work within the same workspace - it only allows copying between workspaces. What about adding "Clone Window" and move in into right-click context menu? And, wouldn't be logical to have it in the Window menu, ra...
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: Bar Completion/Update Delays
Replies: 16
Views: 4472

HaeRim, As I mentioned before, if the problem only occurs on tick resolutions, this is the problem that I described above and it will not be addressed in the nearest future. If the problem manifests itself when you have ONLY time-based resolutions, this is an altogether different story and we need t...
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: Why does MC 5/2 load so slow?
Replies: 13
Views: 3226

Hi guys, I am not sure you are all talking about the same thing. Are you talking about the situation where you have MC logo on your screen and it takes a while till the program's main window is shown? Or are you talking about charts taking a long time to backfill when you bring up your workspaces? ...
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: PLEditor color
Replies: 12
Views: 3375

Hi TJ,

Thank you for the suggestions.
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: Problem Loading MC
Replies: 4
Views: 1014

Hi Tim,

When you say that MC hangs on startup, does it ever start on its own? How long do you wait for before you reboot your PC? Does it start without any problems after the reboot?
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: HIGH DEFINITION CHARTING ...BUGS OR WHAT???
Replies: 92
Views: 17917

Hi Tresor, The volume spikes in your screenshot look abnormal. The bar with the volume of 2,781 is huge and it could have resulted only after the original tick was split into 5 bars: 4 having the volume of 1,000 and 1 having the volume of 2,781. I checked tick data in TS for the whole of 01/26/2009 ...
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: Data feed support for TT or ZenFire
Replies: 3
Views: 1206

Hi oakshadows,

It is not a mistake by TT. The entry that you are referring to is talking about a different product of ours.

In MultiCharts, TT will be added as a broker later this year.
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: Transact / AGN / Infinity data feed
Replies: 100
Views: 30651

Hi Tresor, In your MC charts you were plotting daily bars. TransAct does not provide daily bars as a resolution, therefore MultiCharts plots daily bars from TransAct using minutes. The daily volume for such bars will be a sum of all the volumes for minute data. If the sessions in QuoteManager are se...
by Marina Pashkova
28 Jan 2009
Forum: MultiCharts
Topic: Bar Completion/Update Delays
Replies: 16
Views: 4472

Hi mojo,

In this case please contact us via LiveChat.
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: [Bug Report] Indicators get delayed for second charts
Replies: 10
Views: 2815

Hi mojo,

In this case, it looks like we need to invite you to come to LiveChat so that we could connect to your PC if you don't mind.

Thank you.
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: HIGH DEFINITION CHARTING ...BUGS OR WHAT???
Replies: 92
Views: 17917

Re: Volume bars

Hi Tresor, If you look closely at your screenshot, you will notice that the subchart with the volume histogram has a red line at the bottom that exactly equals the hight of the 100 volume bars. Marina, I did have a look a the screenshot and what I noticed was: (i) a majority of bars comply to the c...
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: Feature Request - Import Data from data server directly
Replies: 1
Views: 955

Hi HaeRim,

Some time this year, we are going to develop a so-called download scheduler. It will allow downloading data without having to plot a chart.
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: How do you combine 2 Functions?
Replies: 4
Views: 2056

Hi Shortski,

I was not aware that you were using 4.0 release. What I suggested would, indeed, work only for MC 5.0 beta 2.

Gold Release (the next official release) is planned for the end of February - beginning of March.

Regards.
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: [Bug Report] Indicators get delayed for second charts
Replies: 10
Views: 2815

I believe this problem is related to the one I reported in the link below. Your example though is more apparent. When prices come in quickly, I’ve seen the chart shift left 10-20 spaces before bars are even printed. http://forum.tssupport.com/viewtopic.php?t=5816&highlight= Mojo, Do you have any hi...
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: Bar Completion/Update Delays
Replies: 16
Views: 4472

Re: Bar Completion/Update Delays

Please see attached video illustrating a very annoying problem related to bar completion. This problem has been around since 2.x but it really needs to be addressed since charts are not being updated correctly based on current information. A range (Point) bar is completed when a new price is receiv...
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: Has the jumping tool bar problem been fixed yet?
Replies: 4
Views: 1077

Hi John,

There have been lots of changes since MC 2.1

The toolbar behavior has also undergone considerable changes. In our engineers tests, toolbars have not been changing their location after a chart window has been activated.
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: Auto Trade With Opentick SYmbol and IB Account
Replies: 3
Views: 1062

Hi Thomas Mann,

I'm glad it's now working for you. Let us know if you need any further assistance.
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: setbreakeven - how to know that it was triggered
Replies: 1
Views: 945

Hi ts2mc,

If you use the synchronous auto trading mode, you will see a corresponding order on your chart. If you use the asynchronous mode, then you will need to check the position in the broker's platform.
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: Problems with IB for intraday hystorical
Replies: 5
Views: 1549

Hi raul99,

I discussed your post with our engineers and they are not sure what might be causing such behavior.

Please contact our customer support representatives via LiveChat because they will have to connect to your PC to find out what the problem might have been caused by.
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: Trouble with IB - Two contracts same expiry month
Replies: 6
Views: 1522

Re: Trouble with IB - Two contracts same expiry month

Hello, I am trading with IB for almost 2 years now. So it is no newbie issue. Somehow MC shows me in Quote Manager that the NGG9 and the NGH9 are both expiring in Feb 09. When I try to load data for NGH9 it says "No Data". When I try to place an order via API it says "No security definition has bee...
by Marina Pashkova
27 Jan 2009
Forum: MultiCharts
Topic: signal, placing orders, optimization
Replies: 1
Views: 853

Hi ts2mc,

How are you going to find out what the close price is going to be? Every new tick is actually a new price for close. If you write 'buy next bar market' (IOG is on), MC will buy at the close price of the next tick.

Regards.

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