In your update letter, among other things regarding the scheduled price increases, it includes the following -
" MultiCharts 3.0 will sell at a significant price premium to MultiCharts version 2.1. By purchasing MultiCharts version 2.1 now, you will save money and be able to take advantage of our FREE upgrade policy. All registered users enjoy free upgrades, up to and including the Gold version.
With kind regards,
Your TS SUPPORT Team "
***
This seems in conflict with many previous promises/statements in the past and also shown on your Current Website, where it reads exactly under 'Purchase Conditions' -
" Pricing and Conditions
We offer four types of licenses:
• Lifetime license at $899
• Annual license at $499 (~$41 per month)
• Semiannual license at $299 (~$49 per month)
• Quarterly license at $199 (~$66 per month) "
and on the same page under 'Purchase Conditions' [this is a direct copy so if there are spelling mistakes, they are not mine
![Smile :)](./images/smilies/icon_smile.gif)
" Upgrade Policy
We don't not charge for upgrades. "
In the latest note support seems to be saying that free upgrades for those who purchased the Lifetime License ends at the release of the 'Gold Version' .
Somehow this does not seem fair as previous purchasers were promised a Lifetime License and no charge for any upgrades.
Please explain this apparent discrepancy.
Just a couple of scenarios -
1. After the 'Gold' release, BUGS are still showing up.
2. Brokers such as IB change something in their api or whatever, causing MC 'Gold' to become inoperative.
3. After the 'Gold release new features are added that were disussed previously. - no, I will not post examples of this here.
Hopefully I am misunderstanding this policy, and that Lifetime purchasers also receive free upgrades for life as presented on your web page.
Best,