Hi,
While testing the latest MC 8.8b2, I find a weird bug. I'm using IB trading FTSE 100 Index Future (ZZ3), and the chart trading can't get connected to tws. There are no ask&bid prices. The position info is somehow reachable, but it isn't updated with price move. This situation does not happen to any other tickers. What's the problem here actually? Is there any fix for that?
Thanks in advance.
No Chart Trading on ZZ3
- TJ
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Re: No Chart Trading on ZZ3
Please give this a try:Hi,
While testing the latest MC 8.8b2, I find a weird bug. I'm using IB trading FTSE 100 Index Future (ZZ3), and the chart trading can't get connected to tws. There are no ask&bid prices. The position info is somehow reachable, but it isn't updated with price move. This situation does not happen to any other tickers. What's the problem here actually? Is there any fix for that?
Thanks in advance.
Right click on the "Chart Trading" panel,
select Symbol Mapping...
check for the proper symbols.
- Andrew MultiCharts
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Re: No Chart Trading on ZZ3
Please make sure you have read attentively and followed all required steps this instruction.
Re: No Chart Trading on ZZ3
Unfortunately, the fix you suggest doesn't work. This problem happens to the MC.net 8.8b2 as well. And I'm so sure that I use the right setting. Is there any other way to fix this problem?
Re: No Chart Trading on ZZ3
Plus, ZZ3 works in Dom. It seems only the chart trading can't get the info.
- Andrew MultiCharts
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Re: No Chart Trading on ZZ3
Please come to our live chat during working hours (6:30 am – 4:00 pm EST) to let our operators connect to your computer remotely in order to study the issue and help you: http://messenger.providesupport.com/mes ... pport.html