Free quotes problem.  [SOLVED]

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bowlesj3
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Free quotes problem.

Postby bowlesj3 » 19 Apr 2017

Hi, I am not sure if I should put this in the bug reporting because it is something that has been working for a long time.

I am using Multicharts Ver 8.0 build 5620 to pull down free quotes for both (US stocks + 1 index) and (Canadian stocks + 1 index). The quotes are coming down fine on MultiCharts for the US stocks. The Canadian side has stopped (April 12th was the last quote). I checked the Yahoo finance using the following corresponding links
https://ca.finance.yahoo.com/quote/ENB. ... y?p=ENB.TO
https://ca.finance.yahoo.com/quote/BCE.TO/history?ltr=1
https://ca.finance.yahoo.com/quote/%5EG ... =%5EGSPTSE

As you can see the numbers are out there right up until today so it appears that MC has stopped picking up the data for these symbols. I tried reloads and this does not solve it. I tried using the reload menus for a week back and all date as well. I also tried ctrl+r. It is not getting the data. I opened up the quote manager and did a screen print and save to png to show the errors. Hopefully you can read it.

I am wondering if there is anything else I can try.

Thanks,
John
Attachments
QuoteManagerReloads.png
Quote Manager reload messages.
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Henry MultiСharts
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Re: Free quotes problem.

Postby Henry MultiСharts » 20 Apr 2017

Hello John,

Yahoo Finance connection parameters have changed, we are currently working on an update to support these changes and will send a solution to the customers as soon as possible. At the moment we cannot tell whether it will be compatible with MultiCharts Ver 8.0 build 5620 or not.
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Re: Free quotes problem.

Postby bowlesj3 » 20 Apr 2017

Henry MultiСharts wrote:Yahoo Finance connection parameters have changed, we are currently working on an update to support these changes and will send a solution to the customers as soon as possible. At the moment we cannot tell whether it will be compatible with MultiCharts Ver 8.0 build 5620 or not.


Thanks Henry. How will we know the solution is available or maybe the question should be (how will you know who to send the solution to)? When I get the solution and try it I will let you know if it works on MC V8.0. If it does not work and you want me to stay on 8.0 and work with you to ensure it works on 8.0 I can do that. Otherwise if it does not work and you don't have time/resources to make it work I will try an upgrade

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Angelina MultiСharts
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Re: Free quotes problem.

Postby Angelina MultiСharts » 21 Apr 2017

Hello,

Please find the Updaters for FreeQuotes feed below:
32-bit: https://www.dropbox.com/s/7n0q9z4joxhpl ... 0.zip?dl=1
64-bit: https://www.dropbox.com/s/96id029h46j66 ... 4.zip?dl=1

Please note that we have tested the Updater for the latest release only, and cannot guarantee that it will work for the versions below 10.

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Re: Free quotes problem.

Postby bowlesj3 » 21 Apr 2017

Hi Henry,

I am running Win 7 with 8 GB ram and I am running a 64 bit system with 3 GHz CPU speed (quad core).
To the best of my memory I am running 32 bit MC so I installed the 32 bit version from the links you provided.
After that I ran the updater from the "C:\Users\John Bowles\Downloads\MC_100\MC_100" directory
(I left both the the updater.xml file and the tsFreeDataFeed.dll in that directory)
I got this message in the updater window.
Product: MultiCharts
Path: C:\Program Files (x86)\TS Support\MultiCharts\
Image: C:\Program Files (x86)\TS Support\MultiCharts\MultiCharts.exe
Version: 8.0.5620.401

Action: FreeQuotes Datafeed update
File: tsFreeDataFeed.dll, Copy: yes, Reg: yes, RegAsm: no, Run: no, OSArch: X64
copy to: C:\Program Files (x86)\TS Support\MultiCharts\DataFeeds
registry com...
regsvr32.exe "tsFreeDataFeed.dll" /s
DONE

I then stated MC Ver 8.0 build 5620 and all of the freequotes data feeds say "Establishing Connection... (H: Online)".
So this includes all 8 feeds (both the Canadian stocks/index and the U.S stocks/index).
So not only the Canadian ones are not loading now but also the U.S. ones too.
Sometimes I get this message but normally it resolves itself in short order.
I attached the quote manager messages.
So did I do something wrong or might the dll not be working for this older version?

Thanks,
John
Attachments
QuoteManagerReloads.png
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Last edited by bowlesj3 on 21 Apr 2017, edited 1 time in total.

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Angelina MultiСharts
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Re: Free quotes problem.

Postby Angelina MultiСharts » 21 Apr 2017

bowlesj3 wrote:So did I do something wrong or might the dll not be working for this older version?


The process is correct. Please upgrade your MultiCharts to the latest release.
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Re: Free quotes problem.

Postby bowlesj3 » 21 Apr 2017

Multicharts 32 bit version 10.0 build 14186 is now up and running.
I had an abort on the first startup but it corrected itself somehow and two subsequent starts had no problem.
The custom settings were all there.
The chart data is reloading now so all charts are up to date with the current bars.
Everything looks good.

I don't use all of MC by any stretch but for my current uses MC is a great program.

Thanks so much!
John
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janus
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Re: Free quotes problem.

Postby janus » 29 May 2017

Do we still need to download the fix for Free quotes after installing MultiCharts 10.0 Release 6 builds 14349/14352?

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Re: Free quotes problem.

Postby nuno-online » 30 May 2017

I downloaded and installed the fix dor free quotes after installing MultiCharts 10.0 Release 6 build 14352 and there is no change:
the problem is the same

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Re: Free quotes problem.

Postby bowlesj3 » 30 May 2017

You guys might want to read over this thread. A new problem has developed and at this point I am not sure if it is Yahoo or MC.
viewtopic.php?f=1&t=50737&e=1&view=unread#unread

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Re: Free quotes problem.  [SOLVED]

Postby Henry MultiСharts » 01 Jun 2017

Dear users,

We have done multiple improvements in the platform to adopt to recent changes on Yahoo Finance side. Connection has been successfully restored in MultiCharts 10.0 Release 7 builds 14415/14417 and MultiCharts .NET 10.0 Release 7 builds 14419/14420 or higher versions. Please update your platform and enable Yahoo Finance in the Free Quotes data source settings (QuoteManager->Tools->Data sources) if it was disabled. Full platform restart and data reload are required to apply the changes.
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Re: Free quotes problem.

Postby bowlesj3 » 01 Jun 2017

I just installed "MultiCharts 10.0 Release 7 builds 14415" 32 bit. All the yahoo free quote data is coming through now for all my charts. Thanks.
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Re: Free quotes problem.

Postby scuba » 14 Jun 2017

The Free quotes ^VIX from Yahoo still doesn't work.

Can anyone else download it from Yahoo?

scuba

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Angelina MultiСharts
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Re: Free quotes problem.

Postby Angelina MultiСharts » 15 Jun 2017

scuba,

Just tested it - everything works properly.
1. Please reload the chart (Ctrl+R).
2. If it doesn't work, make sure you have Yahoo finance enabled in feed settings in QuoteManager (full platform restart is needed after making the changes)
3. What's the build number of your installation?


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