Oanda New Security Layer causes continuous MC Disconnects  [SOLVED]

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rsaraga
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Oanda New Security Layer causes continuous MC Disconnects

Postby rsaraga » 01 Feb 2020

On Sunday, January 26, 2020, Oanda added a new security layer to their connection phase.
It appears that about every 10 to 20 minutes it has a process that effectively disconnects Multicharts from Oanda.
I use 10 Xeon Servers (10 Lifetime MC Licenses), trading pure automation for years.
Multicharts is truly a Ferrari for automation trading and Oanda is the best USA Forex broker available.
Oanda, a worldwide broker, offers micro orders and API Level Access.

I spoke to Oanda and they basically pushed the problem onto Multicharts.
I am eager to come back online, but wanted to share that it isn't demo feeds vs Live feeds.
It appears to me that it is an additional security checkup that we, Multicharts' users, fail.

I appreciate and love both companies and look forward to automation trading again.
Rick Saraga

DanielFXS
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Re: Oanda New Security Layer causes continuous MC Disconnects

Postby DanielFXS » 03 Feb 2020

Yes I am also experiencing this. It would be good to have some feedback on the issue.

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Anna MultiCharts
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Re: Oanda New Security Layer causes continuous MC Disconnects

Postby Anna MultiCharts » 03 Feb 2020

Hello, rsaraga!

Since last week we are in contact with OANDA on this matter. Should there be any updates, we’ll let you know.

rsaraga
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Re: Oanda New Security Layer causes continuous MC Disconnects

Postby rsaraga » 04 Feb 2020

Please know that I am available for any testing or assistance.
I love both the automation platform of MultiCharts and having Oanda as a broker.
My day job is a Programmer and would honored to help.

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Anna MultiCharts
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Re: Oanda New Security Layer causes continuous MC Disconnects  [SOLVED]

Postby Anna MultiCharts » 06 Feb 2020

rsaraga, DanielFXS,

I’ve sent you an updater for this issue today by email.
If anyone also faces a similar issue with OANDA disconnection now, please contact support directly to receive the updater.


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