Unable to Connect To Digital Rights System
Unable to Connect To Digital Rights System
Starting trial for the first time and receiving the message "Unable to Connect To Digital Rights System". How do I get past this or is it normal for the demo? Could this error cause me to not create a connection with my OANDA account? The suggestions in the forum unfortunately did not help. My internet connection is fine because I am currently connected to my OANDA account and my TS account.
- TJ
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Re: Unable to Connect To Digital Rights System
make sure your computer is connected to the internet, and your anti-virus allows MultiCharts to access the net.Starting trial for the first time and receiving the message "Unable to Connect To Digital Rights System". How do I get past this or is it normal for the demo? Could this error cause me to not create a connection with my OANDA account? The suggestions in the forum unfortunately did not help. My internet connection is fine because I am currently connected to my OANDA account and my TS account.
Re: Unable to Connect To Digital Rights System
Thank you for the reply. However, no luck. As mentioned:
My internet connection is fine because I am currently connected to my OANDA account and my TS account. Plus, I am using this forum on the same computer, successfully.
I turned off my antivirus and security software by disabling "Norton Security". Firewall, and...all. Still no luck.
The MC Event Log reports:
Establishing connection to OANDA...
Login failed: AUTH FAILED.
I never have a chance to login because the OANDA Network Login is a blank white window with no fields and then times out.
My internet connection is fine because I am currently connected to my OANDA account and my TS account. Plus, I am using this forum on the same computer, successfully.
I turned off my antivirus and security software by disabling "Norton Security". Firewall, and...all. Still no luck.
The MC Event Log reports:
Establishing connection to OANDA...
Login failed: AUTH FAILED.
I never have a chance to login because the OANDA Network Login is a blank white window with no fields and then times out.
- TJ
- Posts: 7743
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2223 times
Re: Unable to Connect To Digital Rights System
There are 2 events you are describing...Thank you for the reply. However, no luck. As mentioned:
My internet connection is fine because I am currently connected to my OANDA account and my TS account. Plus, I am using this forum on the same computer, successfully.
I turned off my antivirus and security software by disabling "Norton Security". Firewall, and...all. Still no luck.
The MC Event Log reports:
Establishing connection to OANDA...
Login failed: AUTH FAILED.
I never have a chance to login because the OANDA Network Login is a blank white window with no fields and then times out.
1. "Unable to Connect To Digital Rights System"
2. OANDA... Login failed: AUTH FAILED.
The 1st one is for MultiCharts. If you see a green square at the bottom right corner of the screen, you are ok with MultiCharts Digital Rights System.
For Oanda connection, please watch the tutorial video here:
https://www.multicharts.com/multicharts/help/videos/
Re: Unable to Connect To Digital Rights System
The "Digital System" message is resolved.
I have followed the OANDA video from the start. What's next?
What does MC use for the login method? Does it access browser resources? If so, how can I troubleshoot that as the source of the issue?
I have followed the OANDA video from the start. What's next?
What does MC use for the login method? Does it access browser resources? If so, how can I troubleshoot that as the source of the issue?
- TJ
- Posts: 7743
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2223 times
Re: Unable to Connect To Digital Rights System
Give this a try:The "Digital System" message is resolved.
I have followed the OANDA video from the start. What's next?
What does MC use for the login method? Does it access browser resources? If so, how can I troubleshoot that as the source of the issue?
viewtopic.php?f=1&t=47301#p110631
- JoshM
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Re: Unable to Connect To Digital Rights System
My reply to this will be the same as in your other topic topic with the same OANDA issue. :] Or is there a difference between both help requests? If so, please specify so that more practical help can be offered.I have followed the OANDA video from the start. What's next?
What does MC use for the login method? Does it access browser resources? If so, how can I troubleshoot that as the source of the issue?