I use Oanda feed and since last windows 10 update, nothing works any more on my pc in connecting to oanda feed. When I try to log on my Oanda account in my browser, I get a screen with the rotating Oanda logo in the middle that goes on forever, no further reaction, no connection.
Oanda tells me it is my browser problem, I uninstalled and re-installed my Brave browser did not change anything. I installed Chrome, same problem as with Brave. Edge same problem. Anybody else has problem.
I tried all the above on a second pc, same problem.
I can connect on my Oanda account with my iphone, so Oanda says all is ok at their end, it is my pc/browser.
I don't know any more what to do. I hope someone here went through this and got a solution.
Thank you
Pierre
Oanda feed not working any more
- Kate MultiCharts
- Posts: 596
- Joined: 21 Oct 2020
- Has thanked: 9 times
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Re: Oanda feed not working any more
Hello Pierre,
As the issue is not on MultiCharts end (reproduced in various browsers), unfortunately, there’s nothing we can do to fix it.
We’ve reached out to the OANDA team for comments, but only received an invitation to proceed investigating the behaviour via phone or chat. As the issue is not reproduced on our end, I’d recommend you and users who face the same connection issue to contact the OANDA team directly.
As the issue is not on MultiCharts end (reproduced in various browsers), unfortunately, there’s nothing we can do to fix it.
We’ve reached out to the OANDA team for comments, but only received an invitation to proceed investigating the behaviour via phone or chat. As the issue is not reproduced on our end, I’d recommend you and users who face the same connection issue to contact the OANDA team directly.
Re: Oanda feed not working any more
Thank you Kate for all your efforts for this problem. The day after you helped me with this issue, I got the covid and has been since in bed for a whole week, now fully recovered. I still have difficulty with my connection but it works after a few trials.
- Kate MultiCharts
- Posts: 596
- Joined: 21 Oct 2020
- Has thanked: 9 times
- Been thanked: 148 times
Re: Oanda feed not working any more
Pierre,
I’m so sorry to hear about that, hope you’re feeling better now! And hope the connection gets back to normal.
Please let us know if you have any other questions or issues.
I’m so sorry to hear about that, hope you’re feeling better now! And hope the connection gets back to normal.
Please let us know if you have any other questions or issues.