2.1.928.1050 more buggy than prev version ?  [SOLVED]

Questions about MultiCharts and user contributed studies.
Guest

2.1.928.1050 more buggy than prev version ?

Postby Guest » 09 Aug 2007

my MC crashed twice today.

twice the chart stopped incrementing. It stuck in one bar and would not start a new bar when the minute is over.

Now the 1 min chart stuck in one bar for 5 minutes, then started a new bar and stuck there for 2 minutes.

the current bar has been there for 3 minutes now.

What gives ?

Guest

Postby Guest » 09 Aug 2007

my HSI charts are not working. The chart won't update at all.
The IB data feed is working. I can see it in IB's chart. I can see the quotes coming through the booktrader. But MC chart won't update. The ES chart works.

This problem happened before last year. That was many versions ago. I thought the problem is fixed. Now the chart won't update again. This is frustrating. Especially when the market is so active.

Guest

  [SOLVED]

Postby Guest » 09 Aug 2007

my HSI charts are not working. The chart won't update at all.
The IB data feed is working. I can see it in IB's chart. I can see the quotes coming through the booktrader. But MC chart won't update. The ES chart works.

This problem happened before last year. That was many versions ago. I thought the problem is fixed. Now the chart won't update again. This is frustrating. Especially when the market is so active.

I think I know the problem. The HK stock exchanges starts at 10am, but the futures market starts at 9:45 (hk time). I can see the MC setting for HSI future starts at 10:00am hk time.

Is there a way to fix that ?

User avatar
Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 10 Aug 2007

Hello,

Could you contact us through LiveChat? We'll try to help you to fix the problem.


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