MC failed to read esignal data

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avme
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MC failed to read esignal data

Postby avme » 17 Dec 2014

Hi,

I can read data through esignal platform but failed to get the symbol in MC even I added the symbols in QuoteManager. Attached is the details. Can anyone help me out?

Thanks
Jimmy
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MC no esignal data.jpg
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Henry MultiСharts
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Re: MC failed to read esignal data

Postby Henry MultiСharts » 17 Dec 2014

Hello Jimmy,

Please make sure the proper version of MultiCharts is running (64 bit) and all components are started from the same user. If you run one MultiCharts component as administrator - you need to run all other components as administrator as well. Please close MultiCharts. Then make sure that no processes with MultiCharts description (https://www.multicharts.com/trading-sof ... _Processes ) remain in Task Manager, Processes or Details tab. After that is done please right click on MultiCharts icon->Run as Administrator. If you need to start QuoteManager or PLEditor - you need to start them from MultiCharts window or by right clicking on their icons-> Run as administrator.


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