strange range bars - bug?

Questions about MultiCharts and user contributed studies.
Goose4all
Posts: 3
Joined: 16 Apr 2008

strange range bars - bug?

Postby Goose4all » 16 Apr 2008

hi,

i've just installed multicharts 3 final as a test version cause i might switch over from neoticker.

there seems to be a bug with the range bars - or i may be stupid, we'll see ;) - cause i get some strange results.

regardless of the settings, the chart looks always the same :?:
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range_bug_100_points.png
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range_bug_50_points.png
range_bug_50_points.png (17.68 KiB) Viewed 214 times

momentum
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Postby momentum » 16 Apr 2008

This is because the settings in QuoteManager are incorrect.

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Re: strange range bars - bug?

Postby Marina Pashkova » 17 Apr 2008

hi,

i've just installed multicharts 3 final as a test version cause i might switch over from neoticker.

there seems to be a bug with the range bars - or i may be stupid, we'll see ;) - cause i get some strange results.

regardless of the settings, the chart looks always the same :?:


Hi,

If you need help with choosing the correct settings in QuoteManager please contact our customer support representatives at http://messenger.providesupport.com/mes ... pport.html and they will help you on-line.

Goose4all
Posts: 3
Joined: 16 Apr 2008

Postby Goose4all » 17 Apr 2008

hi,

well, i got it sorted but its quite uncommen that the default "ticksize" settings are wrong. cant you read those from the feed?

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 17 Apr 2008

Those settings cannot be received by the feeds. They have been entered by our programmers manually. As you can imagine the program supports thousands and thousands of symbols, so unfortunately it was impossible to get all of those settings right.

Goose4all
Posts: 3
Joined: 16 Apr 2008

Postby Goose4all » 17 Apr 2008

i see..

well, i might sounded rude. that was not my intention.. just had no time but wanted to tell ya it's "fixed" ;)

so, thanks for the reply, it works. new charting-package = new tricks to learn... ;)

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 17 Apr 2008

No problem:-)

Let us know if you need any assitance again


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