PLEditor problem

Questions about MultiCharts and user contributed studies.
2haerim
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PLEditor problem

Postby 2haerim » 26 Aug 2008

On some PCs, PLEditor has problems compiling very basic scripts. For example, a simple function like below results in errors:

_f = 3;


Just one line function!


Next, tO make sure, I just copied the script from a builtin function ADX and just changed the function name as _f to compile. It also failed even though ADX is perfectly ok.

inputs:
Len( numericsimple ) ;

variables:
var0( 0 ),
var1( 0 ),
var2( 0 ),
var3( 0 ),
var4( 0 ),
var5( 0 ) ;

Value1 = DirMovement( H, L, C, Len, var0, var1, var2, var3, var4,
var5 ) ;

_f = var3 ;



This happens on a certain PC and I don't know why.

It seems that all user studies fail to compile in this case.


Please check.

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TJ
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Postby TJ » 26 Aug 2008

which version of PE you are using? (Under the Help section)
what is your OS?
What is the error message?

You don't have to copy them down, just press "Control-Alt-Print Screen" to make a screen capture. Then paste it in your Paint program... where you can add notes to the screen shot.

These are the basic information you must provide before someone can take you seriously.

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Re: PLEditor problem

Postby Marina Pashkova » 26 Aug 2008

On some PCs, PLEditor has problems compiling very basic scripts. For example, a simple function like below results in errors:

_f = 3;


Just one line function!


Next, tO make sure, I just copied the script from a builtin function ADX and just changed the function name as _f to compile. It also failed even though ADX is perfectly ok.

inputs:
Len( numericsimple ) ;

variables:
var0( 0 ),
var1( 0 ),
var2( 0 ),
var3( 0 ),
var4( 0 ),
var5( 0 ) ;

Value1 = DirMovement( H, L, C, Len, var0, var1, var2, var3, var4,
var5 ) ;

_f = var3 ;



This happens on a certain PC and I don't know why.

It seems that all user studies fail to compile in this case.


Please check.


HaeRim,

In the described case, you can't compile ALL studies or only ALL USER studies?

Thank you.

WarEagle
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Re: PLEditor problem

Postby WarEagle » 29 Aug 2008


This happens on a certain PC and I don't know why.

It seems that all user studies fail to compile in this case.


Please check.


I have this issue as well. I have no idea how to get it fixed

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 03 Sep 2008

Hi WarEagle,

Could you please send us the following file:

your drive:\Documents and Settings\All Users\Application Data\TS Support\MultiCharts\StudyServer\Studies\compiler_error.log

The error in that log will help us identify which one of the two potential problems is to blame and we'll let you know what to do to fix it.

Thank you.

WarEagle
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Joined: 07 Nov 2006
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Postby WarEagle » 03 Sep 2008

Hello Marina, here is the error log for my compiler. Thank you for your time with this. You are very kind.


C:\PROGRA~1\TS Support\MultiCharts\make\MinGW\bin\dlltool: Can't open def file: C:\PROGRA~1\TS
C:\PROGRA~1\TS Support\MultiCharts\make\MinGW\bin\dllwrap.exe: C:\PROGRA~1\TS Support\MultiCharts\make\MinGW\bin\dlltool exited with status 1

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 04 Sep 2008

Hi WarEagle,

To have this problem resolved either contact our customer support representatives at http://messenger.providesupport.com/mes ... pport.html : they will connect to your computer and fix the problem for you.

Or you can follow the instructions below to fix the problem youself:


----
1. Run the attached file
2. Backup your studies and the database
3. Remove MC
4. Remove the following directories: %ProgramFiles%\TS Support\ and %Application Data%\TS Support\
5. Restart the computer
6. Install MC
---

Regards.
Attachments
NtfsDisable8dot3NameCreation.zip
(278 Bytes) Downloaded 44 times

WarEagle
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Postby WarEagle » 04 Sep 2008

Thanks Marina. I will give it a try this evening. I am away from my machine in the daytime, so I am unable to have anyone from support to connect. Thanks again.

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 04 Sep 2008

Ok WarEagle,

Please note that LiveChat support hours are 6:30 am - 2:00 EDT, Monday through Friday.

WarEagle
Posts: 36
Joined: 07 Nov 2006
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Postby WarEagle » 05 Sep 2008

Marina, it worked beautifully! Everything is working just fine now. Many thanks. Where can I Paypal you a tip? :D

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Marina Pashkova
Posts: 2758
Joined: 27 Jul 2007

Postby Marina Pashkova » 17 Sep 2008

Hi WarEagle,

I'm glad we've been able to help:-) Let us know if there is anything else we could help you with.


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