Incompatible version of: tsStorage.dll

Questions about MultiCharts and user contributed studies.
cyberdad
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Joined: 10 Aug 2009

Incompatible version of: tsStorage.dll

Postby cyberdad » 10 Aug 2009

When I open the Quote Manager I get this error:

"Incompatible version of: tsStorage.dll in module tsShaper"

What should I do about that?
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Andrew Kirillov
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Postby Andrew Kirillov » 10 Aug 2009

What MultiCharts version are you running? Please install the latest one.

cyberdad
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Postby cyberdad » 10 Aug 2009

I am running Version 5.0 Release (Build 2369).
This is the latest non-beta version, isn't it?
Or should I try the 5.5 beta instead?

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Andrew Kirillov
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Postby Andrew Kirillov » 10 Aug 2009

Please try to install the beta. Maybe it will fix it. If the problem persists contact our live chat please.

cyberdad
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Postby cyberdad » 10 Aug 2009

I set Multicharts to run as administrator and the error message is not showing anymore.

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Andrew Kirillov
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Postby Andrew Kirillov » 10 Aug 2009

What rights did you have before? It is very interesting point. Please let me know.

Emmanuel
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Postby Emmanuel » 17 Sep 2009

Hi

I got the same error, I was starting Multichart as Administrator, but when I started Quote manager , I didn't started as administrator.

Since I start Quote manager as administrator, I didn't get this error anymore. :wink:

Emmanuel

tekram
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Postby tekram » 18 Sep 2009

Latest build, 5.5.2723 shows the same behavior under Windows 7 (final beta).

Right click on icon and run as admin will bypass error, otherwise no datafeed.

Emmanuel
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Postby Emmanuel » 19 Sep 2009

Hi ,

Thank you Tekram for the information :wink:

Emmanuel


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