Delete dmp files?

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trader39
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Delete dmp files?

Postby trader39 » 06 Apr 2006

MC appears to have placed 126643 .dmp files on my computer.

Can I safely delete these?

trader39
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Postby trader39 » 06 Apr 2006

PS they are tying up 8.5 GB of disk space

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Alex Kramer
Posts: 834
Joined: 23 Feb 2006

Postby Alex Kramer » 07 Apr 2006

Search for all dumps and delete them; if so much dumps has accumulated, you must have some cycling error. To deal with it I suggest you send us your logs.

To send logs, in the Windows Start menu -> Run , type %USERPOFILE% and press Enter. You'll be taken to a folder with your user profile data, in it go to Local Settimgs->Application Data->TS Support->MultiCharts. There will be a Logs folder, zip it and send to us please.

If it's over 10 megabytes, contact me at akramarenko@tssupport.com, I'll help you with access to FTP or use remote desktop copying.


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