Reasons of Order Rejection: Difference between revisions
From MultiCharts
→Data source ≠ broker
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If you use [[How_to_Set_Up_Symbol_Mapping|symbol mapping]], you'll need to make sure that chart symbol parameters match the broker symbol parameters: | If you use [[How_to_Set_Up_Symbol_Mapping|symbol mapping]], you'll need to make sure that chart symbol parameters match the broker symbol parameters: | ||
# Re-add | # [[Operating_Symbol_List#Adding_Symbol_from_Data_Vendor_Supplied_List|Re-add both chart and broker symbols from data source]].<br>This is extremely important because most of the data providers supply the correct instrument settings via their API which are received when the Data Vendor Supplied List (Lookup) is used.<br><div style="background-color: #E3FBE5;">Note:If you are unable to do that - find out how the symbol updates:<br>'''Example 1''': If the symbol's price changes from XXX.00 to XXX.05, it means that the Price Scale should be 1/100 and the Min. Movement should be 5.<br>'''Example 2''': If symbol's prices changes from X.123450 to X.123460, it means the Price Scale should be 1/1000000 and the Min. Movement should be 10; or the Price Scale should be 1/100000 and the Min. Movement should be 1.</div> | ||
# | # In QuoteManager double-click the broker symbol -> '''Settings''' tab | ||
# Write down / remember/ take a screenshot of the Instrument Settings: '''Price Scale''', '''Min. Movement''', '''Big Point Value'''. Click '''OK'''; | # Write down / remember/ take a screenshot of the Instrument Settings: '''Price Scale''', '''Min. Movement''', '''Big Point Value'''. Click '''OK'''; | ||
# | # Double click the chart/data source symbol -> '''Settings''' tab | ||
# Set the '''Price Scale''', '''Min. Movement''', '''Big Point Value''' same way they are set for your broker instrument. Click '''OK'''; | # Set the '''Price Scale''', '''Min. Movement''', '''Big Point Value''' same way they are set for your broker instrument. Click '''OK'''; | ||
# Rebuild the chart you were using (plot a new chart or close/open your workspace) to make the settings come into effect; | # Rebuild the chart you were using (plot a new chart or close/open your workspace) to make the settings come into effect; |