Reasons of Order Rejection: Difference between revisions
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→The Price Does Not Conform To The Minimum Price Variation For This Contract
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If you do not find the received rejection reason in this guide, most likely, you’ll need to contact your broker for more info about your order. | If you do not find the received rejection reason in this guide, most likely, you’ll need to contact your broker for more info about your order. | ||
== No | == No security definition has been found for this request == | ||
This rejection message occurs due to incorrect symbol | This rejection message occurs due to incorrect symbol and/or symbol mapping settings.<br> | ||
[[Operating_Symbol_List#Adding_Symbol_from_Data_Vendor_Supplied_List|Re-add symbols from data source]] and/or follow the [[How to Set Up Symbol Mapping]] guide. | |||
<div style="background-color: #E3FBE5;">'''Note''': Symbol mapping between the IB symbol on the chart and the IB symbol at the broker is set up automatically and correctly only if you have added the symbol via symbol lookup (see [[Data Sources Overview|Adding Symbol from Data Vendor Supplied List]]).</div> | <div style="background-color: #E3FBE5;">'''Note''': Symbol mapping between the IB symbol on the chart and the IB symbol at the broker is set up automatically and correctly only if you have added the symbol via symbol lookup (see [[Data Sources Overview|Adding Symbol from Data Vendor Supplied List]]).</div> | ||
== The | == The price does not conform to the minimum price variation for this contract == | ||
This rejection message occurs due to incorrect Price Scale and Min. Movement in the [[Setting Properties#Editing an existing symbol properties|symbol's settings]].<br> | This rejection message occurs due to incorrect Price Scale and Min. Movement in the [[Setting Properties#Editing an existing symbol properties|symbol's settings]].<br> | ||
In this case, orders can be sent with a price that is not accepted by the broker, since for this particular symbol there is no such price. | In this case, orders can be sent with a price that is not accepted by the broker, since for this particular symbol there is no such price. | ||
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=== Data source ≠ broker === | === Data source ≠ broker === | ||
If you use [[How_to_Set_Up_Symbol_Mapping|symbol mapping]], you'll need to make sure that chart symbol parameters match | If you use [[How_to_Set_Up_Symbol_Mapping|symbol mapping]], you'll need to make sure that chart symbol parameters match broker symbol parameters: | ||
# [[Operating_Symbol_List#Adding_Symbol_from_Data_Vendor_Supplied_List|Re-add both chart and broker symbols from data source]]. If manual adjustments are required, please use examples above. | # [[Operating_Symbol_List#Adding_Symbol_from_Data_Vendor_Supplied_List|Re-add both chart and broker symbols from data source]]. If manual adjustments are required, please use examples above. | ||
# In QuoteManager double-click the broker symbol -> '''Settings''' tab<br>Write down / remember/ take a screenshot of the Instrument Settings: '''Price Scale''', '''Min. Movement''', '''Big Point Value'''. Click '''OK''' | # In QuoteManager double-click the broker symbol -> '''Settings''' tab<br>Write down / remember/ take a screenshot of the Instrument Settings: '''Price Scale''', '''Min. Movement''', '''Big Point Value'''. Click '''OK''' | ||
# Double click the chart/data source symbol -> '''Settings''' tab<br>Set the '''Price Scale''', '''Min. Movement''', '''Big Point Value''' same way they are set for your broker instrument. Click '''OK''' | # Double click the chart/data source symbol -> '''Settings''' tab<br>Set the '''Price Scale''', '''Min. Movement''', '''Big Point Value''' same way they are set for your broker instrument. Click '''OK''' | ||
# Disconnect the broker profile | # Disconnect the broker profile | ||
# Delete symbol mapping lines for the problematic symbol and [[How_to_Set_Up_Symbol_Mapping|re-configure symbol mapping]] | # Delete symbol mapping lines for the problematic symbol and [[How_to_Set_Up_Symbol_Mapping|re-configure symbol mapping]] |