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Cookies Policy

What is a cookie?

A cookie is a small text file stored on user’s device that allows MultiCharts to recognize the user and make site’s features available to the user. Cookies could be in a form of either session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set inside the cookies - some may expire after a few minutes while others may expire after multiple years.

The collected data may include information about the IP address of your device, browser type, language, operating system, the state or country from which you accessed this website, the date and the time of a visit, the number of links you click on this website, the functions you use on this website, the searches you request on this website and the data you save on this website.

You can find more about cookies, including how to see or to manage cookies, at www.allaboutcookies.org or www.aboutcookies.org.

How we use cookies?

MultiCharts may use the information collected for various reasons, including user authentication, user interface customization, research and analysis to improve the functionality of the website, relevant advertising, etc. More information on the use of cookies can be found in the table below.

Source Categories of Use Domain Description Opt out
Google Universal Analytics Performance cookie .multicharts.com These cookies are used to collect and analyze information about how you use our website. We use this information to analyze and improve the work of our services. These cookies collect information in an anonymous form. Examples of cookies used for this purpose are '__ga', '_gat', '_gat_owox'. You can find more information about Google Analytics cookie usage here. Expires in 2 years from set/update. Google Analytics Opt-out Browser Add-on
Bitrix CMS Functionality cookie .multicharts.com The 'PHPSESSID' cookie is used to identify the session in your browser. Expires when the user's browser is closed.
Bitrix CMS Functionality cookie .multicharts.com The 'action-banner' cookie stores the 'Special Offer' notification banner state. Expires in 6 hours.
Bitrix CMS Functionality cookie .multicharts.com The 'cookie' cookie stores the 'Cookies Policy' notification banner state. Expires in 1 year from set/update.  
SugarCRM Functionality cookie .multicharts.com The 'userMail', 'user64Mail' cookies are used to identify the session in our 'Try MultiCharts' form. They expire when the user's browser is closed.
MediaWiKi Functionality cookie .multicharts.com The 'tss_wiki_session' cookie is used to identify the session in our WiKi. Expires when the user's browser is closed.
The Bug Genie
Functionality cookie .multicharts.com The 'THEBUGGENIE' cookie is used to identify the session in our Project Management system. Expires when the user's browser is closed.
PHP Bulletin Board Functionality cookie .multicharts.com The 'phpbb3_tcdms_k', 'phpbb3_tcdms_sid', 'phpbb3_tcdms_u' cookies are used to identify the session on our Discussion Forum. They expire in 1 year from set/update.

How to control cookies?

Most browsers are set to accept cookies by default. If you prefer, you can set your browser to disable cookies or to notify you when cookies are being stored. If you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of this website will not function properly or will not work at all.

You could find more information about cookie management on web-browser help pages.