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by Alexey Kramer
07 Jan 2007
Forum: MCFX
Topic: MCFX Loading Time
Replies: 5
Views: 3971

Aussiefx,
I have no specific release date, but it seems the development will be completed the next month.
by Alexey Kramer
06 Jan 2007
Forum: MCFX
Topic: MCFX Loading Time
Replies: 5
Views: 3971

Phil,
BTW We are adding 5 Minute resolution on MCFX server. It will improve loading time 5 times since your 15 and 60 minute charts will be constructed from 5 minutes. It will be a big improvement for your and similar setups.
by Alexey Kramer
08 Oct 2006
Forum: MultiCharts
Topic: bug report during compiling of code
Replies: 7
Views: 4757

Swisstrader, Chris -
It is weird. I'm running 1.90.644.1126 Beta and can compile the code without any problems. What error code is returned by Pleditor? Send me your version of Elcollections.
by Alexey Kramer
26 Sep 2006
Forum: MultiCharts
Topic: Genetic System Builder
Replies: 4
Views: 4049

I apologize for the delay. The idea is very interesting and we will keep it in mind.
The problem is I can’t download GSB demo since the product is not available anymore. It would be great if you send me manual of the program.
by Alexey Kramer
13 Sep 2006
Forum: MultiCharts
Topic: ASCII files problem in new beta
Replies: 9
Views: 5558

It should be released in a few days.
by Alexey Kramer
13 Sep 2006
Forum: MultiCharts
Topic: 2 TWS
Replies: 1
Views: 1871

MultiCharts doesn't support two TWS.
by Alexey Kramer
13 Sep 2006
Forum: MultiCharts
Topic: ASCII files problem in new beta
Replies: 9
Views: 5558

Victor,
The problem is confirmed. It will be fixed in the next beta version.
by Alexey Kramer
12 Sep 2006
Forum: MultiCharts
Topic: ASCII files problem in new beta
Replies: 9
Views: 5558

Victor, do you use British Windows localization?
by Alexey Kramer
12 Sep 2006
Forum: MultiCharts
Topic: ASCII files problem in new beta
Replies: 9
Views: 5558

Victor,
Please make sure you use Online mode. See File->Preferences->Data server mode.
by Alexey Kramer
07 Sep 2006
Forum: MultiCharts
Topic: IMPORTING MULTIPLE SYMBOLS AT ONCE
Replies: 5
Views: 3565

You can do it manually or use any macro software.
by Alexey Kramer
06 Sep 2006
Forum: MultiCharts
Topic: Quotes and Charts
Replies: 1
Views: 2271

The feature is under development.
by Alexey Kramer
06 Sep 2006
Forum: MultiCharts
Topic: IMPORTING MULTIPLE SYMBOLS AT ONCE
Replies: 5
Views: 3565

We are not going to do it in the nearest future.
by Alexey Kramer
05 Sep 2006
Forum: MultiCharts
Topic: IMPORTING MULTIPLE SYMBOLS AT ONCE
Replies: 5
Views: 3565

There is no such a feature yet. You can map multiple symbols though. Use ASCII mapping
by Alexey Kramer
05 Sep 2006
Forum: MultiCharts
Topic: Portfolio-level strategy back-testing and optimization
Replies: 1
Views: 2385

The single symbol strategy back-testing and optimization (exhaustive and advanced genetic) will be released this month. Portfolio back-testing will be the next milestone in development roadmap.
by Alexey Kramer
04 Sep 2006
Forum: MultiCharts
Topic: Minute / Hourly Data
Replies: 1
Views: 1851

Please try to load it in Offline mode. Select File->preferences-> Offline. If it loads instantly then the data is stored locally. How long doses it take to load it?
by Alexey Kramer
04 Sep 2006
Forum: MultiCharts
Topic: Can MB Trading Data Feed go to Multichart? [SOLVED]
Replies: 1
Views: 2120

Does MB trading support DDE? Thanks.
by Alexey Kramer
04 Sep 2006
Forum: MCFX
Topic: No update again [SOLVED]
Replies: 1
Views: 2394

It is the problem we are working on. It will be fixed the next week.
by Alexey Kramer
04 Sep 2006
Forum: MCFX
Topic: Where is the pricefeed coming from? [SOLVED]
Replies: 9
Views: 5684

Yes, it will be announced here.
by Alexey Kramer
02 Sep 2006
Forum: MCFX
Topic: Where is the pricefeed coming from? [SOLVED]
Replies: 9
Views: 5684

We are going to connect COESfx the next month. I hope it helps.
by Alexey Kramer
31 Aug 2006
Forum: MCFX
Topic: Data feed dead ? Thu 8/31 00.30 [SOLVED]
Replies: 1
Views: 2284

The server was up and running at the indicated time.
by Alexey Kramer
30 Aug 2006
Forum: MCFX
Topic: Where is the pricefeed coming from? [SOLVED]
Replies: 9
Views: 5684

You don’t need to care about data feed, because it is included in the subscription and fully integrated. We need TD Sequential easy language code.
by Alexey Kramer
30 Aug 2006
Forum: MCFX
Topic: Where is the pricefeed coming from? [SOLVED]
Replies: 9
Views: 5684

We are working on an alternative data feed. Please send us TD Sequential and we will check it.
by Alexey Kramer
29 Aug 2006
Forum: MultiCharts
Topic: MACD line above histogram ?
Replies: 7
Views: 5111

Excellent idea, this worked - even simpler!
by Alexey Kramer
29 Aug 2006
Forum: MultiCharts
Topic: MACD line above histogram ?
Replies: 7
Views: 5111

Here's what you can do (see attached screenshot for the results): -Insert the usual MACD indicator -Then insert a modified MACD indicator without the histogram so the lines are over the histogram bars. The code for the modified MACD follows, paste it into PLEditor under some recognizable name and co...
by Alexey Kramer
21 Aug 2006
Forum: MCFX
Topic: Data feed down? [SOLVED]
Replies: 6
Views: 3906

We apologize for the Sunday down time. We were forced to maintain the server for several hours on Sunday since there are data holes for the last week. Since MCFX provides gigabytes of data maintenance takes significant time. Unfortunately it was impossible to fix the problem since the same data prob...
by Alexey Kramer
21 Aug 2006
Forum: MCFX
Topic: Loading speed
Replies: 6
Views: 3526

We will send notification for new builds in the future. The reinstallation is the only available option.
by Alexey Kramer
18 Aug 2006
Forum: MCFX
Topic: Loading speed
Replies: 6
Views: 3526

What version of MCFX are you running? If you run 586.560 it should load quickly. Please take a look at the build number and let me know.
by Alexey Kramer
16 Aug 2006
Forum: MCFX
Topic: MCFX is DEAD...again tonight? [SOLVED]
Replies: 1
Views: 2037

There were no problems on server side on Aug, 15.
by Alexey Kramer
16 Aug 2006
Forum: MCFX
Topic: how many members does MCFX have so far? [SOLVED]
Replies: 2
Views: 2360

we're working on it...
by Alexey Kramer
16 Aug 2006
Forum: MCFX
Topic: MCFX rolled over and died!
Replies: 1
Views: 1942

Unfortunately some problems can't be fixed on our side. We are working on backup datafeed.
by Alexey Kramer
05 Aug 2006
Forum: MultiCharts
Topic: BUG: Missing Bars
Replies: 14
Views: 5827

Chris,
We have switched to other tasks so the problem is not solved yet. We will annnounce as soon as it is solved.
by Alexey Kramer
15 May 2006
Forum: MCFX
Topic: Where is the pricefeed coming from? [SOLVED]
Replies: 9
Views: 5684

Next week we are going to migrate to another FXCM data feed which is stable. We have no permission to receive data from IB.
by Alexey Kramer
08 May 2006
Forum: MCFX
Topic: Data feed, not updating
Replies: 1
Views: 2277

Dear Sir/Madam,
Please take a look at Format Symbol dialog. It is possible the program didn't change last date. Sometimes it happens. We are ware of the problem and will fix it soon.
The data feed is working properly now.
by Alexey Kramer
03 May 2006
Forum: MCFX
Topic: data feed ? [SOLVED]
Replies: 1
Views: 2148

Please restart the program. Data feed works properly now.
by Alexey Kramer
01 May 2006
Forum: MCFX
Topic: MCFX Update
Replies: 3
Views: 3071

The data feed is working again. We don't advise in advance, because we don't know when the problem happens. We’ve almost completed work on new data feed so the troubles should disappear soon.
by Alexey Kramer
28 Apr 2006
Forum: MCFX
Topic: MCFX not updating
Replies: 5
Views: 3341

It is a known issue. Sometimes the program doesn't roll over last date. Please do it manually in Format Symbol dialog.
by Alexey Kramer
27 Apr 2006
Forum: MCFX
Topic: MCFX not updating
Replies: 5
Views: 3341

Next time please make sure that Last Date in Format Symbol window.
by Alexey Kramer
27 Apr 2006
Forum: MCFX
Topic: MCFX not updating
Replies: 5
Views: 3341

Did restart solve the problem? We had no server problems for last 24 hours so we assume that it is possible that something wrong is on your side. is this working now? It works properly on my end.
by Alexey Kramer
27 Apr 2006
Forum: MCFX
Topic: Importnant notification
Replies: 3
Views: 3450

The data provided by FXCM.
by Alexey Kramer
18 Apr 2006
Forum: MCFX
Topic: FXCM Datafeed down again! Try another datafeed provider plz?
Replies: 9
Views: 5266

Thanks
by Alexey Kramer
18 Apr 2006
Forum: MCFX
Topic: New Feed?
Replies: 1
Views: 2406

We also tired of those problems. We are taking urgent measures to migrate to reliable data feed.
by Alexey Kramer
18 Apr 2006
Forum: MCFX
Topic: FXCM Datafeed down again! Try another datafeed provider plz?
Replies: 9
Views: 5266

Thanks for the information. Could you give URL of EFX?
by Alexey Kramer
17 Apr 2006
Forum: MCFX
Topic: FXCM Datafeed down again! Try another datafeed provider plz?
Replies: 9
Views: 5266

Did you compare Comstock with FXCM Trading Station II or with 3d party program? If FXCM Trading Station II lags then it is clear 3d party developers are powerless to overcome this problem. However, due to FOREX nature it is not possible that different data feeds provide different data, because there...
by Alexey Kramer
13 Apr 2006
Forum: MCFX
Topic: Importnant notification
Replies: 3
Views: 3450

The datafeed is up and running now.
by Alexey Kramer
13 Apr 2006
Forum: MultiCharts
Topic: Features I would like to see in Multicharts
Replies: 26
Views: 18151

You are welcome!
by Alexey Kramer
13 Apr 2006
Forum: MultiCharts
Topic: Features I would like to see in Multicharts
Replies: 26
Views: 18151

Chris and Trader39,
TS8 cache is quite reliable so we don't think it is necessary to duplicate data.
I'm attaching a DLL that will store the data in QuoteManager.
by Alexey Kramer
13 Apr 2006
Forum: MCFX
Topic: Chart not updating
Replies: 1
Views: 2639

http://forum.tssupport.com/viewtopic.php?t=890
by Alexey Kramer
13 Apr 2006
Forum: MCFX
Topic: FXCM Datafeed down again! Try another datafeed provider plz?
Replies: 9
Views: 5266

http://forum.tssupport.com/viewtopic.php?t=890
by Alexey Kramer
13 Apr 2006
Forum: MCFX
Topic: Data Feed Unreliable [SOLVED]
Replies: 1
Views: 2267

http://forum.tssupport.com/viewtopic.php?t=890
by Alexey Kramer
13 Apr 2006
Forum: MCFX
Topic: Importnant notification
Replies: 3
Views: 3450

Importnant notification

We have critical problems with FXCM data feed. We are migrating to data feed that is used by FXCM TS. Since we never noticed any problems with this server we expect to get reliable data feed. You expect to deploy the new data feed the next week. So you may experience some troubles this and the next ...
by Alexey Kramer
11 Apr 2006
Forum: MCFX
Topic: Help
Replies: 1
Views: 2550

FOREX data feed doesn't provide volume data so please ignore volume profile. We will include help in the next version. If you have any specific questions let me know.
by Alexey Kramer
11 Apr 2006
Forum: MultiCharts
Topic: PowerTools for MultiCharts or MCFX
Replies: 15
Views: 6896

Did you try to reopen MCFX? Do you get the same problem? If so please send me your workspace.
Thanks.
by Alexey Kramer
10 Apr 2006
Forum: MCFX
Topic: HELP! MCFX DATA NOT UPDATING - April 10th
Replies: 3
Views: 2757

Update: Data feed is working properly now.
by Alexey Kramer
10 Apr 2006
Forum: MCFX
Topic: HELP! MCFX DATA NOT UPDATING - April 10th
Replies: 3
Views: 2757

Please see this thread:
http://forum.tssupport.com/viewtopic.php?t=875
by Alexey Kramer
10 Apr 2006
Forum: MCFX
Topic: Daylight Savings time come and gone. Still having data prob
Replies: 1
Views: 3437

Gary, We apologize for the troubles. It seems FXCM changed server API (server interface) this weekend, because original FXCM sample can't login to get live data. We are calling FXCM tech support and will try to solve the issue ASAP. If the data feed troubles couldn’t be solved we will use another da...
by Alexey Kramer
10 Apr 2006
Forum: MultiCharts
Topic: BUG: Missing Bars
Replies: 14
Views: 5827

Thanks for explaination.
by Alexey Kramer
10 Apr 2006
Forum: MultiCharts
Topic: BUG: Missing Bars
Replies: 14
Views: 5827

Thanks J~ and Chris!
I appreciate your suggestions. We will consider it carefully.
Chris why do you think our Volume bars are incorrect?
by Alexey Kramer
03 Apr 2006
Forum: MultiCharts
Topic: BUG: Missing Bars
Replies: 14
Views: 5827

J~ and Chris,

Thanks for the comments. Could you explain how count based X-axis should work?
by Alexey Kramer
25 Mar 2006
Forum: MCFX
Topic: No DATA today!
Replies: 4
Views: 3251

Gary,
We apologize. You should restart MCFX when you have this problem. It will be fixed the next week.
by Alexey Kramer
25 Mar 2006
Forum: MCFX
Topic: MCFX not updating
Replies: 8
Views: 4842

Brain,
There is no problem with our server, but it is a know issues that software loses internet connection to the server. However it will show Connection OK in the status bar. We will release a fix the next week.
by Alexey Kramer
24 Mar 2006
Forum: MultiCharts
Topic: BUG: Missing Bars
Replies: 14
Views: 5827

Chris, J~ 's answer is a perfect explanation of the issue. Special thanks to J~. I believe we need to add a tick order within 1 second. So it will be emulation of milliseconds and allow us to order bars properly. It requires significant changes in our charting engine so it may take some time to deve...
by Alexey Kramer
21 Mar 2006
Forum: MCFX
Topic: MCFX NEWS?
Replies: 1
Views: 2373

MCFX doesn’t have a news feed so far, but it is possible it will be added in the future.
by Alexey Kramer
21 Mar 2006
Forum: MCFX
Topic: MCFX and Multicharts
Replies: 3
Views: 4110

Please see
http://forum.tssupport.com/viewtopic.php?t=777
by Alexey Kramer
21 Mar 2006
Forum: MCFX
Topic: MCFX pricing
Replies: 1
Views: 3082

Dear Sir/Madam,
We believe the price is competitive. We are not able to offer lifetime license since we must charge to maintain data servers.
by Alexey Kramer
21 Mar 2006
Forum: MCFX
Topic: MultiCharts of MCFX with esignal
Replies: 1
Views: 2732

Yes, this is what you need.
by Alexey Kramer
21 Mar 2006
Forum: MCFX
Topic: MCFX not updating
Replies: 8
Views: 4842

Lynn,
We apologize for the inconvenience.
We had problems this Sunday and Monday morning, because FXCM data servers didn't work properly and we can't get real-time data for several hours.
It is related to the coming daylight savings switch. The problem shouldn't appear in the future.
by Alexey Kramer
16 Mar 2006
Forum: MultiCharts
Topic: Study Ploted Values
Replies: 4
Views: 4278

You shouldn't trust in data accuracy when you are working with free data sources until you check all data bar by bar. 1 missed or incorrect bar will change everything.
Please see 200 SMA screenshot of reliable TRAD data feed.
by Alexey Kramer
16 Mar 2006
Forum: MultiCharts
Topic: Study Ploted Values
Replies: 4
Views: 4278

Neurotrader,
Your tests are not fair. You must use identical data on both charts.
See the attachment. It illustrates that simple MA works identical on both charts.
I don't have dma code I can't test it. Please send and I will compare.

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