Hello
I had an MC Crash Report issued this morning. Looking at it, I saw that there is a mention about OwnData WHY? I use IB. OwnData as been desactivated from my Quotes Manager a while back ago.
What could cause that?
Any info appreciated
Martin
OwnData appeared in a crash report. I don't use it???
- Dave Masalov
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Re: OwnData appeared in a crash report. I don't use it???
If the problem persists please do the following:
Close MultiCharts and make sure that all its processes end in Task manager:
o MultiCharts.exe
o MessageCenter.exe
o QuoteManager.exe
o tsServer.exe
o PLEditor.exe
o StudyServer.exe
o TradingServer.exe
o AtCenterServer.exe
o TPserver.exe
o Fixserver.exe
Then please go to Control Panel\Programs\Programs and Features\MultiCharts --> Repair.
If it does not help please come to our Live Chat Mon-Fri between 6:30Am and 2PM EST for investigation.
Close MultiCharts and make sure that all its processes end in Task manager:
o MultiCharts.exe
o MessageCenter.exe
o QuoteManager.exe
o tsServer.exe
o PLEditor.exe
o StudyServer.exe
o TradingServer.exe
o AtCenterServer.exe
o TPserver.exe
o Fixserver.exe
Then please go to Control Panel\Programs\Programs and Features\MultiCharts --> Repair.
If it does not help please come to our Live Chat Mon-Fri between 6:30Am and 2PM EST for investigation.