As my 7.4 database size is 10 gig importing instruments directly into 8 3 64 caused problems.
Support told me to use the link
https://www.multicharts.com/trading-sof ... abase_Size
to reduce database size and then copy the shrunken database over.
However this is failing with the attached error message.
Any suggestions as would be welcome.
Reducing database size process failure
Reducing database size process failure
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- Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
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Re: Reducing database size process failure
Hello Jl12,
Are you starting MultiCharts 32 bit while the database files are moved from MC 32 bit databases folder?
Please make sure database files are present in:
%allusersprofile%\TS Support\MultiCharts (For Windows Vista or Windows 7)
%allusersprofile%\Application Data\TS Support\MultiCharts (for Windows XP )
You need to paste this line into Start->Run.
Are you starting MultiCharts 32 bit while the database files are moved from MC 32 bit databases folder?
Please make sure database files are present in:
%allusersprofile%\TS Support\MultiCharts (For Windows Vista or Windows 7)
%allusersprofile%\Application Data\TS Support\MultiCharts (for Windows XP )
You need to paste this line into Start->Run.
Re: Reducing database size process failure
The database files were present
I ran the exe immediately after running the bat file is this correct
Open the unzipped folder.
Run the .bat file. Do not touch .exe file.
Note: Take into account that if you use a 32-bit version of MultiCharts then use "gbak_x32.bat". If you use a 64-bit version of MultiCharts then use "gbak_x64.bat".
It is extremely important to open MultiCharts installation folder and run DataUpdater.exe:
- Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
- Has thanked: 1264 times
- Been thanked: 2957 times
Re: Reducing database size process failure
You will need to run the DataUpdater.exe only after the .bat file finishes the work and its window disappears.
If you still have the issue-please come to our live chat Monday-Friday 6:30 am - 4 pm EST.
We will do our best to help you.
If you still have the issue-please come to our live chat Monday-Friday 6:30 am - 4 pm EST.
We will do our best to help you.