symbol list importing and scanner related problem

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johnmok
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symbol list importing and scanner related problem

Postby johnmok » 07 Mar 2012

after importing list of symbols (NYSE, NASDAQ, AMEX)

i copy the whole list in the scanner, an error message keep popping up

i close it by pressing confirm, but the error message keep popping up

the error message shown as below,

incompatible version of: IIndicator in module: DataStorage

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Henry MultiСharts
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Re: symbol list importing and scanner related problem

Postby Henry MultiСharts » 07 Mar 2012

Please provide the symbol list you are using.
Describe the actions you have performed step by step and attach a screenshot of the error message.

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johnmok
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Re: symbol list importing and scanner related problem

Postby johnmok » 08 Mar 2012

my list come from eoddata, there are three lists(NYSE, NASDAQ, AMEX), attached in the post.

i just import the list to mc through quote manager, then i open a scanner.

copy the symbol in the file and paste it in scanner, the scanner then try to load the chart. in "trend" column.

after finished the first list (the NYSE list), i start to paste the symbol in NASDAQ.txt to scanner window. the scanner try to download the data, and after a while error message popup, after i press confirm, the error message popup again and again, the loop cant stop, finally the mc crash and close automatically.

the screenshot shown below for reference.

Image
Attachments
list.zip
(78.6 KiB) Downloaded 92 times

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Henry MultiСharts
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Re: symbol list importing and scanner related problem

Postby Henry MultiСharts » 13 Mar 2012

Please come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate the problem remotely.
We will do our best to help you.

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Re: symbol list importing and scanner related problem

Postby Henry MultiСharts » 15 Mar 2012

Fixed during the live chat session with installing the latest updater for Zenfire data feed.
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Re: symbol list importing and scanner related problem

Postby JosephIM » 29 Jan 2014

I am getting the exact same thing. This is new. Literally 2-3 days ago this was working fine.

Watchlinst and scanner is completely unusable for me @ this point. Cannot have it load any indicator without getting the above error.

I am on 8.8.

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Henry MultiСharts
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Re: symbol list importing and scanner related problem

Postby Henry MultiСharts » 29 Jan 2014

JosephIM, do you have this error when using any indicator in the scanner or only when using a particular one? Have you tried restarting all MultiCharts processes?


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