I could not open multichart after the a bug was generated when I sent out a email using the same computer.
The bug report [MCActiveX.exe] was also rejected while I responsed to sent it out to 'logs@tssupport.com'
The version I use is 1.90.486.865.
The message from the left bottom corner of the chart is "Loading MC ACtiveX server....
Please advice how should I get multichart up and running again. I am using IB feed. How to attach the bug report "Bug26.tmp_22.07.2006_11.51.15.zip."?
Multchart hang after generation of bug
- Alex Kramer
- Posts: 834
- Joined: 23 Feb 2006
Please contact us on LiveSupport chat, see http://tssupport.com/support/
We'll have a look at your problem using HelpDesk.
By the way, 1)what is the size of the file you're trying to send? 2) is your email working OK, can you send/receive other messages?
We'll have a look at your problem using HelpDesk.
By the way, 1)what is the size of the file you're trying to send? 2) is your email working OK, can you send/receive other messages?
- Alex Kramer
- Posts: 834
- Joined: 23 Feb 2006
hello,
everytime I open MC I get the following:
"tsServer.exe has generated some errors during previous session" then followed by "MCActiveX.server has generated..."
when I close MC I first save the workspace then exit to avoid any problems but it still gives me these error messages every single time I reopen MC. also, it takes a loooong time to load charts. I have my symbol settings to retrieve only the past day to current day of data yet it still takes a long time. I realize this might be the interactive broker's feed but I didn't have this problem with other charting software. perhaps it's because MC has more functions? just a guess. any help/suggestions will be appreciated. thanks.
everytime I open MC I get the following:
"tsServer.exe has generated some errors during previous session" then followed by "MCActiveX.server has generated..."
when I close MC I first save the workspace then exit to avoid any problems but it still gives me these error messages every single time I reopen MC. also, it takes a loooong time to load charts. I have my symbol settings to retrieve only the past day to current day of data yet it still takes a long time. I realize this might be the interactive broker's feed but I didn't have this problem with other charting software. perhaps it's because MC has more functions? just a guess. any help/suggestions will be appreciated. thanks.