It is really getting quite painful to update MC every time. This morning I discovered that my charts don't update at all after I upgraded to 64 8.8 last night.
Can't understand that MC does not get the basic data/broker feed connectivity right, as these are really the most basic hygiene factors for the software.
When I tried to downgrade MC would't let me, guess I have to delete it all and re-install, my morning wasted.
Charts don't update
- TJ
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Re: Charts don't update AGAIN!!!!
Who is your broker/data provider?It is really getting quite painful to update MC every time. This morning I discovered that my charts don't update at all after I upgraded to 64 8.8 last night.
Can't understand that MC does not get the basic data/broker feed connectivity right, as these are really the most basic hygiene factors for the software.
When I tried to downgrade MC would't let me, guess I have to delete it all and re-install, my morning wasted.
- TJ
- Posts: 7744
- Joined: 29 Aug 2006
- Location: Global Citizen
- Has thanked: 1033 times
- Been thanked: 2223 times
Re: Charts don't update AGAIN!!!!
IB reboots its server once a day (for ET, it is around midnight). The server disconnect maybe around 5 second to 15 second.IB
I have noticed that on occasion, MultiCharts can freeze after IB reboot. Sometimes it is the volume bar chart that freezes, at other times, it might be a minute chart. MultiCharts does not freeze every time, and not always the same chart.
Just a casual observation.
- LRP
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Re: Charts don't update AGAIN!!!!
Dear TS Support-Team
Since today MultiCharts Version 8.8 Release (Build 8963) stoped to update all the charts!
DOM seems to work but sometims with delay.
I am with IB
Versions (@TWS)
Build 943.1c, Jan 6, 2014 5:13:47 PM
Jolt Build 1.2.2, Jan 18, 2013 04:02:54 PM
Nia Build 1.11.3, May 16, 2013 03:48:41 PM
ModelNav Build 1.1.46, Jan 18, 2013 04:13:55 PM
Riskfeed Build 1.23.7, Dec 2, 2013 08:51:21 AM
Java Version: 1.7.0_45 OS:
Windows 7 (x86, 6.1)
Since today MultiCharts Version 8.8 Release (Build 8963) stoped to update all the charts!
DOM seems to work but sometims with delay.
I am with IB
Versions (@TWS)
Build 943.1c, Jan 6, 2014 5:13:47 PM
Jolt Build 1.2.2, Jan 18, 2013 04:02:54 PM
Nia Build 1.11.3, May 16, 2013 03:48:41 PM
ModelNav Build 1.1.46, Jan 18, 2013 04:13:55 PM
Riskfeed Build 1.23.7, Dec 2, 2013 08:51:21 AM
Java Version: 1.7.0_45 OS:
Windows 7 (x86, 6.1)
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- Posts: 3
- Joined: 18 Sep 2013
Re: Charts don't update AGAIN!!!!
I have the very same problem. Charts don't update after I upgrade to 8.8
Is there any solution yet???????
Is there any solution yet???????
- Andrew MultiCharts
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Re: Charts don't update AGAIN!!!!
Please read this instruction attentively and follow each required step as it covers most problematic cases with receiving data in MultiCharts.
If the issue still persists, please come to our live chat during working hours (6:30 am – 2:45 pm EST) to let our operators connect to your computer remotely and help you.
If the issue still persists, please come to our live chat during working hours (6:30 am – 2:45 pm EST) to let our operators connect to your computer remotely and help you.