Hi there,
I can use Multicharts with IB in Taiwan. While traveling to Macau, I can use IB, however, I can not see Multicharts Charts. I see "marketdata farm connection is broken" on Quote Manager(Please refer attached file.) May I know is there any solution for this? Thanks.
Charles
I can not see Chart price line
- Andrew MultiCharts
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Re: I can not see Chart price line
Hello ctu1121,
If you still have access to data on chart and everything works ok, please ignore the message. If you have any problems with data, please come to our live chat during working hours (6:30 am – 2:45 pm EST) to let our operators connect to your computer remotely and help you: http://messenger.providesupport.com/mes ... pport.html
If you still have access to data on chart and everything works ok, please ignore the message. If you have any problems with data, please come to our live chat during working hours (6:30 am – 2:45 pm EST) to let our operators connect to your computer remotely and help you: http://messenger.providesupport.com/mes ... pport.html
Re: I can not see Chart price line
Hi there,
Thanks for your reply. I can not see Multicharts chart via Hotel room's internet.
However, I can see Multicharts chart via my mobile phone 3G roaming.
I don't know whether it is something related to port block or other setup.
I have left the hotel so I can not invite you to connect to my NB to check.
Just provide these information for your reference. Hope this would help.
Charles
Thanks for your reply. I can not see Multicharts chart via Hotel room's internet.
However, I can see Multicharts chart via my mobile phone 3G roaming.
I don't know whether it is something related to port block or other setup.
I have left the hotel so I can not invite you to connect to my NB to check.
Just provide these information for your reference. Hope this would help.
Charles
- TJ
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Re: I can not see Chart price line
Have you upgraded to the latest version?Hi there,
Thanks for your reply. I can not see Multicharts chart via Hotel room's internet.
However, I can see Multicharts chart via my mobile phone 3G roaming.
I don't know whether it is something related to port block or other setup.
I have left the hotel so I can not invite you to connect to my NB to check.
Just provide these information for your reference. Hope this would help.
Charles
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