Dear developers of MC,
today once again I had to interrupt a signal in autotrading because Strategy Position (MC) and broker position (Webank) went out of sync.
Unfortunately I had to notice at the expense of my pocket that doing automated trading with MC with Webank with orders type LIMIT too often leads to sync errors,
and then makes the Algo trading completely useless, since it is necessary to constantly monitor the position on display.
The LIMIT orders seem to work properly as long as they are filled in one shot.
The problems arise when trading more contracts you get a partial fill.
In these cases I have experienced often something goes wrong in the communication between MC and WE and the signal goes out of sync with the broker.
Today for example: I was Long + 1, and to reverse the position the signal sent a SELL LIMIT order for 2 contracts.
The order was filled in two stages and this probably sent out of sync algo signal and broker.
I suppose that the Issue maybe in the reading of partially filled orders by Webank,
perhaps not handled properly by the API.
I experienced that LIMIT orders filled in one-stage work properly,
as even today, before the issue, the signal correctly entered in trade and did a pair of reverse position properly.
So please dear developers take care of this issue.
As soon as possible I will attach some documentation to help your work.
Best Regards
Massimo
Algotrade not reliable with Webank. Issue with LIMIT orders
Re: Algotrade not reliable with Webank. Issue with LIMIT ord
Image of Console of T3 Open, the gateway between MC and Webank, with the logs of the day.
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- Henry MultiСharts
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Re: Algotrade not reliable with Webank. Issue with LIMIT ord
Hello maxmax68,
This case will be investigated once Webank is able to provide an account for testing purposes.
This case will be investigated once Webank is able to provide an account for testing purposes.
Re: Algotrade not reliable with Webank. Issue with LIMIT ord
Hello Henry,Hello maxmax68,
This case will be investigated once Webank is able to provide an account for testing purposes.
any news about Webank ?
Best Regards
Massimo
- LorealeTeam
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Re: Algotrade not reliable with Webank. Issue with LIMIT ord
I found similar problems too with limit orders on a single contact (miniFTSE-MIB) MINI6C so for my algos use another Italian broker.
I also tried to use "! From To Broker Strategy MP Synchronizer!" but without result.
I also tried to use "! From To Broker Strategy MP Synchronizer!" but without result.
- Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
- Has thanked: 1264 times
- Been thanked: 2957 times
Re: Algotrade not reliable with Webank. Issue with LIMIT ord
Dear users,
Please ask your Webank representatives to contract support@multicharts.com for assistance with resolving the current connection issues.
Please ask your Webank representatives to contract support@multicharts.com for assistance with resolving the current connection issues.