Windows 7 and MultiCharts 9.1
Followed the instructions but am getting an error that states "user or connection doesn't exist"
User exists.. triple checked and logged into their software with my user number.
Can't connect to FXCM
- Alex MultiCharts
- Posts: 194
- Joined: 09 Aug 2013
- Has thanked: 43 times
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Re: Can't connect to FXCM
Hello,
Please try to setup following the instructions specified here: https://www.multicharts.com/trading-sof ... er_Profile
In case it works in FXCM terminal and does not work in MultiCharts, please come the Live Chat Mon-Fri from 6.30 AM to 1 PM EST.
Please try to setup following the instructions specified here: https://www.multicharts.com/trading-sof ... er_Profile
In case it works in FXCM terminal and does not work in MultiCharts, please come the Live Chat Mon-Fri from 6.30 AM to 1 PM EST.
- Alex MultiCharts
- Posts: 194
- Joined: 09 Aug 2013
- Has thanked: 43 times
- Been thanked: 77 times
Re: Can't connect to FXCM
Hello gpw797,
This is a known issue with FXCM API that is still being investigated.
This is a known issue with FXCM API that is still being investigated.
- Alex MultiCharts
- Posts: 194
- Joined: 09 Aug 2013
- Has thanked: 43 times
- Been thanked: 77 times
Re: Can't connect to FXCM
Unfortunately, there is no ETA at the moment, we are doing our best to update it as soon as possible.
We will keep you updated on the progress we have.
We will keep you updated on the progress we have.