The screenshot below shows wicks that are way out of line with the charts of the same 3m chart of SPY on August 22, 2022. I have looked at the same chart on TV, ToS, IB's TWS, and Tasty -- none of them have these wicks. I see lots of these every day when using MC and they appear regardless of the exchange used. I was surprised that IB's TWS did not have the issue since I have MC connected to IB's datafeed.
I thought it was the cache but neither clearing the cache nor downloading a refresh of historical data via MC's QM get rid of the wicks. Nor does rebooting the PC, or uninstalling and deleting all traces of MC and then re-installing the software.
Unfortunately, the wicks cause my algos to trigger trades and that's not cool.
Thoughts on how I deal with the problem?
Very long wicks [SOLVED]
- Polly MultiCharts
- Posts: 206
- Joined: 20 Jul 2022
- Has thanked: 1 time
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Re: Very long wicks
Hello albevier,
Please follow these steps to make sure the symbol parameters are correct:
Restart both MC and IB TWS to apply the changes.
If unusual bars appear when you download historical data while there are no such bars in IB TWS, please send us logs via the main MultiCharts window -> Help -> Feedback.
Please select the options:
Attach a screenshot;
Attach log files…;
Snapshot of the current MC setup;
Open workspaces…;
Upload collected data to Help Desk;
uncheck other options and click Send.
Please follow these steps to make sure the symbol parameters are correct:
- Re-add the symbol from a data source in QuoteManager: Instrument -> Add Symbol -> From Data Source
- Reopen the chart with the problematic symbol
- Reload the chart by pressing CTRL+R or via View -> Reload
Restart both MC and IB TWS to apply the changes.
If unusual bars appear when you download historical data while there are no such bars in IB TWS, please send us logs via the main MultiCharts window -> Help -> Feedback.
Please select the options:
Attach a screenshot;
Attach log files…;
Snapshot of the current MC setup;
Open workspaces…;
Upload collected data to Help Desk;
uncheck other options and click Send.
Re: Very long wicks [SOLVED]
Thanks Polly;
Reloading the symbols did the trick -- You'da thought I'd have thought of that myself. No problems with wicks as historical data is downloaded. I must have missed deleting the database when I reinstalled MC.
Thanks much!
Reloading the symbols did the trick -- You'da thought I'd have thought of that myself. No problems with wicks as historical data is downloaded. I must have missed deleting the database when I reinstalled MC.
Thanks much!
- Polly MultiCharts
- Posts: 206
- Joined: 20 Jul 2022
- Has thanked: 1 time
- Been thanked: 56 times
Re: Very long wicks
Happy to help!
If you have any other questions or issues, do not hesitate to contact us.
If you have any other questions or issues, do not hesitate to contact us.