Connection problem to OEC. Past few days I have not been able to get data feed connection to OEC.
Staff here was great and helped me two days in a row.
They recognized the problem as one of the libraries wasn't registered, even when I installed the new version 5.5 beta 3 over the Gold version that had the same connection problems.
Yesterday it appeared support had problem solved and this morning MC lost connection again and still have no connection at this time. It appears to be the same thing.
Is anyone else experiencing this ?
OEC -- libraries wasn't registered
- TIKITRADER
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Thanks Andrew.
Beta 4 worked.
It was happening with the live data feed from OEC also.
It is fine now. I have no problems at all.
Data sever is connected to live feed and running smooth
Beta 4 worked.
It was happening with the live data feed from OEC also.
It is fine now. I have no problems at all.
Data sever is connected to live feed and running smooth
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Intermittent data feed problems continue.
This is the live OEC feed that continues to disconnect.
I have installed 5.5 beta 5 build 2643.
I have not been able to connect since last evening and this morning.
image attached
* I did run the OEC 3_3 batch files again a few times
This is the live OEC feed that continues to disconnect.
I have installed 5.5 beta 5 build 2643.
I have not been able to connect since last evening and this morning.
image attached
* I did run the OEC 3_3 batch files again a few times
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- Andrew Kirillov
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Don't use prod server in Beta 5. Please use the sim server. The issue is
OEC rolled out the new sim server api, but not the prod yet. The prod will be available on September, 1.
The previous beta works with the old prod server, but doesn't support the new sim. We had many complains and decided to update Multicharts to the new API.
So use the sim server please. Sorry for the confusion.
OEC rolled out the new sim server api, but not the prod yet. The prod will be available on September, 1.
The previous beta works with the old prod server, but doesn't support the new sim. We had many complains and decided to update Multicharts to the new API.
So use the sim server please. Sorry for the confusion.
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I switched last evening to the beta 5 version, as the beta 4 version had stopped connecting to the data feed.
Beta 4 is now having connection problems to OEC.
I did everything with beta 4 to connect as before, and could not connect on Prod server.
That is when I upgraded to beta 5.
Thanks for reply.
Beta 4 is now having connection problems to OEC.
I did everything with beta 4 to connect as before, and could not connect on Prod server.
That is when I upgraded to beta 5.
Thanks for reply.
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I have the OEC sim account open today. I ran the OEC3_3 batch files again and entered the login info into the data feed confguration.
I cannot connect with the sim account now either.
I am posting this with no complaints. It is so anyone experiencing this can read here and maybe get the help they need.
Andrew or staff, anything I might be able to do myself here, or will I have to connect to tssupport ?
Tiki
I cannot connect with the sim account now either.
I am posting this with no complaints. It is so anyone experiencing this can read here and maybe get the help they need.
Andrew or staff, anything I might be able to do myself here, or will I have to connect to tssupport ?
Tiki
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Spent some time with support and resolved the issue. For some reason an OEC dll file name was changed.
That caused the connection problem.
I am not sure how that could have possibly happened, but support resolved it.
Thanks very much to support for their patience, professionalism, and resolving this issue.
That caused the connection problem.
I am not sure how that could have possibly happened, but support resolved it.
Thanks very much to support for their patience, professionalism, and resolving this issue.
- futurestrader019
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