Hi, I’m comparing MC 11.0 build 16153 in Windows 7 and Windows 10. What I’m finding is a scanner linked to 3 charts—5 min, 30 min and daily—switches instruments in the charts almost instantly in Windows 7 (the daily occasionally lagging a bit) but in Windows 10 there’s a long pause, maybe 4 seconds, and then the 3 charts switch at once. Is this normal or expected? I’ve “debloated” and tweaked Windows 10 per various recommendations found online.
Also I got going in Windows 10 using the MC restore app. Should I try setting it up from scratch?
Thanks
Charts lagging in windows 10 [SOLVED]
- Svetlana MultiCharts
- Posts: 645
- Joined: 19 Oct 2017
- Has thanked: 3 times
- Been thanked: 163 times
Re: Charts lagging in windows 10 [SOLVED]
Hello, darob
We recommend to add all MultiCharts processes as exclusions in your antivirus settings.
You can do it by adding the paths to the folders where MultiCharts is installed (by default they are C:\ProgramData\TS Support and C:\Program Files\TS Support) to the exclusions.
We recommend to add all MultiCharts processes as exclusions in your antivirus settings.
You can do it by adding the paths to the folders where MultiCharts is installed (by default they are C:\ProgramData\TS Support and C:\Program Files\TS Support) to the exclusions.
Re: Charts lagging in windows 10
I have a new installation (newer version of windows 10 vs previous pc) where I have added all the individual exe's and the mentioned folders to the exclusion list, but still the antimalware service runs continuously. If I disable the realtime service, pc performance improves noticeably. It appears to be a windows issue but I'm surprised other users haven't encountered it. It seems as though my exclusion list is ignored.
Hello, darob
We recommend to add all MultiCharts processes as exclusions in your antivirus settings.
You can do it by adding the paths to the folders where MultiCharts is installed (by default they are C:\ProgramData\TS Support and C:\Program Files\TS Support) to the exclusions.