data range not updating!!!

Questions about MCFX and MCFX Data Feed.
dkohler
Posts: 1
Joined: 08 Jun 2006

data range not updating!!!

Postby dkohler » 08 Jun 2006

Why when I have charts opened for about more than a day the current price and date is off by a day. It is still saying the previous day. I try to reload under view and some times it is worse. If I open a new workspace and load the same chart it is right. I guess I am wondering why the reload will not work. This isn’t a one time thing it happens every day.

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Alex Kramer
Posts: 834
Joined: 23 Feb 2006

Postby Alex Kramer » 09 Jun 2006

When such an issue arises again, please call us at 888-817-6385 Monday-Friday from 6:30am till 2:00pm ET. We'll use remote desktop connection to research and fix your issue.

Before that please go to http://tssupport.com/helpdesk, download the HelpDesk program, save it to your desktop and run it when we start the phone conversation. Double-click directly on the “Internet support” inscription.


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