I had a crash and the computer did not shut down properly. Now I have no data showing in all my charts. TS was also affected by the crash and I restored all the data and have charts working there perfectly with all my history. But MC will not display the data on a chart.
I have run the repair program twice and still it will not chart. The Quote manager shows data being received from TS, I have noticed a column heading I never seen before that says "Collect Real Time Data w/o plotting" what is this? How can I get my charts to display again?
I am collecting 4902 symbols in the Quote Manager yet only about 10 symbols are showing up in Charting when selecting "Format Instrument" I have tried adding symbols but it does not work.
No data charting
- Mark Brown
- Posts: 192
- Joined: 29 Nov 2016
- Has thanked: 137 times
- Been thanked: 20 times
- Kristina MultiCharts
- Posts: 63
- Joined: 04 Sep 2014
- Has thanked: 5 times
- Been thanked: 34 times
Re: No data charting
Hi Mark,
Please clarify which version and update of TS you are using: go to Help -> About TS. Please also clarify which version of MultiCharts you are using: Help -> About MultiCharts. Is the option " Save data to local database" is checked in QuoteManager -> Tools -> Data Sources -> TS -> Settings?
Please clarify which version and update of TS you are using: go to Help -> About TS. Please also clarify which version of MultiCharts you are using: Help -> About MultiCharts. Is the option " Save data to local database" is checked in QuoteManager -> Tools -> Data Sources -> TS -> Settings?
- Mark Brown
- Posts: 192
- Joined: 29 Nov 2016
- Has thanked: 137 times
- Been thanked: 20 times
Re: No data charting
Is the option " Save data to local database" is checked in QuoteManager -> Tools -> Data Sources -> TS -> Settings?
Yes it is.
MultiCharts64 Version 10.0 Release (Build 14417)
TS 9.1
Version: 9.1 (Update 29)
Date: 06/16/2014
TradingApp
Version: 9.33.00.12880
Date: 06/16/2014
Browser
Version: 9.33.00.12880
Date: 06/16/2014
Research
Version: 9.33.00.12880
Date: 06/16/2014
Account: Futures
Version: 9.33.00.12880
Date: 06/16/2014
OptionStation Position Chart
Version: 9.33.00.12880
Date: 06/16/2014
OptionStation Search
Version: 9.33.00.12880
Date: 06/16/2014
OptionStation Analysis
Version: 9.33.00.12880
Date: 06/16/2014
Chart Analysis
Version: 9.33.00.12880
Date: 06/16/2014
Hot Lists
Version: 9.33.00.12880
Date: 06/16/2014
Time & Sales
Version: 9.33.00.12880
Date: 06/16/2014
Market Depth
Version: 9.33.00.12880
Date: 06/16/2014
News
Version: 9.33.00.12880
Date: 06/16/2014
TradeManager
Version: 9.33.00.12880
Date: 06/16/2014
RadarScreen
Version: 9.33.00.12880
Date: 06/16/2014
Basket Order
Version: 9.33.00.12880
Date: 06/16/2014
TradeManager Analysis
Version: 9.33.00.12880
Date: 06/16/2014
FirstTimeUser
Version: 9.33.00.12880
Date: 06/16/2014
Scanner
Version: 9.33.00.12880
Date: 06/16/2014
Matrix
Version: 9.33.00.12880
Date: 06/16/2014
Quick Trade Bar
Version: 9.33.00.12880
Date: 06/16/2014
Yes it is.
MultiCharts64 Version 10.0 Release (Build 14417)
TS 9.1
Version: 9.1 (Update 29)
Date: 06/16/2014
TradingApp
Version: 9.33.00.12880
Date: 06/16/2014
Browser
Version: 9.33.00.12880
Date: 06/16/2014
Research
Version: 9.33.00.12880
Date: 06/16/2014
Account: Futures
Version: 9.33.00.12880
Date: 06/16/2014
OptionStation Position Chart
Version: 9.33.00.12880
Date: 06/16/2014
OptionStation Search
Version: 9.33.00.12880
Date: 06/16/2014
OptionStation Analysis
Version: 9.33.00.12880
Date: 06/16/2014
Chart Analysis
Version: 9.33.00.12880
Date: 06/16/2014
Hot Lists
Version: 9.33.00.12880
Date: 06/16/2014
Time & Sales
Version: 9.33.00.12880
Date: 06/16/2014
Market Depth
Version: 9.33.00.12880
Date: 06/16/2014
News
Version: 9.33.00.12880
Date: 06/16/2014
TradeManager
Version: 9.33.00.12880
Date: 06/16/2014
RadarScreen
Version: 9.33.00.12880
Date: 06/16/2014
Basket Order
Version: 9.33.00.12880
Date: 06/16/2014
TradeManager Analysis
Version: 9.33.00.12880
Date: 06/16/2014
FirstTimeUser
Version: 9.33.00.12880
Date: 06/16/2014
Scanner
Version: 9.33.00.12880
Date: 06/16/2014
Matrix
Version: 9.33.00.12880
Date: 06/16/2014
Quick Trade Bar
Version: 9.33.00.12880
Date: 06/16/2014
- Kristina MultiCharts
- Posts: 63
- Joined: 04 Sep 2014
- Has thanked: 5 times
- Been thanked: 34 times
Re: No data charting
Hello Mark,
Can you update your TS to 9.5 latest update 20 and update your MultiCharts to current release 10.0 build 14558?
http://www.multicharts.com/downloads/latest/mc/x64/
Before you upgrade, please make a backup of your studies and data: https://www.multicharts.com/trading-sof ... _User_Data
Please check if you are having issues with receiving data from TS after the upgrade of both TS and MC and let me know your feedback.
Can you update your TS to 9.5 latest update 20 and update your MultiCharts to current release 10.0 build 14558?
http://www.multicharts.com/downloads/latest/mc/x64/
Before you upgrade, please make a backup of your studies and data: https://www.multicharts.com/trading-sof ... _User_Data
Please check if you are having issues with receiving data from TS after the upgrade of both TS and MC and let me know your feedback.