tick charts

Questions about MultiCharts and user contributed studies.
morpheous
Posts: 54
Joined: 18 Oct 2014
Has thanked: 5 times
Been thanked: 1 time

tick charts

Postby morpheous » 17 Dec 2014

Hello,

Can i get tick charts in candlestick form with multicharts?

thanks

Jim

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: tick charts

Postby Henry MultiСharts » 17 Dec 2014

Hello Jim,

Yes, you can have N tick (>1 tick) resolution plotted as a candlestick chart.

morpheous
Posts: 54
Joined: 18 Oct 2014
Has thanked: 5 times
Been thanked: 1 time

Re: tick charts

Postby morpheous » 17 Dec 2014

ok but not with Multicharts for TWS correct? When I try to set the resolution it says I can't.
If that's the case for TWS is it best to use the other version of Multicharts? If so how do I convert over?

Sorry for all the questions,

Jim

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: tick charts

Postby Henry MultiСharts » 17 Dec 2014

Tick based resolutions are not available in MultiCharts for TWS. In order to access tick data you need to run the full version of MultiCharts. You can download it from this page.

morpheous
Posts: 54
Joined: 18 Oct 2014
Has thanked: 5 times
Been thanked: 1 time

Re: tick charts

Postby morpheous » 17 Dec 2014

I've downloaded and installed the full version, it's asking me to register again, do i need to purchase it again? is there credit for the tws version i have?

is there a phone number i can call to get some live help?
Jim

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: tick charts

Postby Henry MultiСharts » 17 Dec 2014

Jim, you can find the support contact details and operation hours at the following page: Contact Customer Support.


Return to “MultiCharts”