MultiCharts .NET 14.0 Release 4

Questions about MultiCharts .NET and user contributed studies.
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Tammy MultiCharts
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MultiCharts .NET 14.0 Release 4

Postby Tammy MultiCharts » 11 Jan 2022

MultiCharts .NET 14.0 Release 4 build 23014 is out now!

This release features Kraken Futures data feed and broker, Backtesting Edition and the new Risk Management mode of the Chart Trading Panel.

You can check the change log in our blog.
>>>Go to Download page<<<

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Re: MultiCharts .NET 14.0 Release 4

Postby pthegr8 » 28 Jan 2022

is support for TD-ameritrade still on the roadmap? if so, any ETA?

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Re: MultiCharts .NET 14.0 Release 4

Postby Tammy MultiCharts » 31 Jan 2022

Hello pthegr8.

Unfortunately, we had to postpone implementing TD Ameritrade connection, as we did not receive the necessary information from TD Ameritrade.
You can let them know you are interested in the integration directly so that we could continue working on it.

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Re: MultiCharts .NET 14.0 Release 4

Postby pthegr8 » 31 Jan 2022

I will do so. hopefully there will be more MC.net users interested in this integration.
do you have a contact, or email at TDA, where e can send the request to?
I used to code my own interface with them using activex, but that is a very long time ago. they had a support email : api@tdameritrade.com
Please let me know if you might have another email, or better way to contact them.
thanks.

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Tammy MultiCharts
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Re: MultiCharts .NET 14.0 Release 4

Postby Tammy MultiCharts » 04 Feb 2022

Hello pthegr8,

You can find TD Ameritrade contact information at their Contact US page.

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Re: MultiCharts .NET 14.0 Release 4

Postby Hellion » 23 Mar 2022

Hello, quick note I'm requesting the same from TD.

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Re: MultiCharts .NET 14.0 Release 4

Postby pthegr8 » 14 Apr 2022

the response from TDA on my query placed on their contact https://www.tdameritrade.com/why-td-ame ... ct-us.html page was to contact them on the email address I listed previously: api@tdameritade.com . I just sent them another email. can we all raid this email, and email them the request please?

the more requests they receive the better the chance they'll start being co-operative hopefully.

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Re: MultiCharts .NET 14.0 Release 4

Postby pthegr8 » 15 Apr 2022

Asked to escalate, and got reply:
Hello Peter,

Thank you for taking the time to write to us! My name is Andrew and I am happy to help!

We appreciate the additional information! I've passed this information along to our Tech team who has let our API team know! I hope this helps!

Thank you for being a client of TD Ameritrade, we appreciate your business! As always, if you have additional needs we can help with, do not hesitate to reach out to us by responding to this e-mail or giving us a quick call at 800-669-3900 for 24/7 Client Services support. We are also available via chat! This can be found by clicking support > ask Ted > then typing speak with a live agent.

Have a spectacular Easter weekend!

Andrew Burch
Client Services

TD Ameritrade
1-800-669-3900

So everyone who has the slightest interest in getting TDA integration please send request to api@tdameritrade.com and login to your TDA dashboard and request in support section as well.

Tammy, can you guys at MC try and pick this up with TDA as well please?
thanks.

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Re: MultiCharts .NET 14.0 Release 4

Postby pthegr8 » 15 Apr 2022

subsequently I received an email directly from the API team:
Hello,

Thank you for your email. In general, we do not actively reach out to external consumers to check the progress of their integration as our Developer Tools are mostly a self-service type of a offering for any consumers to integrate into. With that said, we'll follow up with Multicharts to check the progress of their integration with our API.

Kind regards,

Michael Ying
Director, Trader
TD Ameritrade
600 W Chicago Ave, Chicago, IL 60654
T 866-839-1100
so Tammy, or anyone at MC, please fo,llow up with them.
Much appreciated.
Peter

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Re: MultiCharts .NET 14.0 Release 4

Postby pthegr8 » 29 Apr 2022

can you plz confirm you're continuing with TDA integration? I'd appreciate it. otherwise I need to look for other solutions.

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Re: MultiCharts .NET 14.0 Release 4

Postby Tammy MultiCharts » 29 Apr 2022

Hello pthegr8,

Just to clear this out, we did not expect TD Ameritrade to "check the progress of the integration". We were actually waiting for them to answer some questions that were crucial for the integration process, and did not get any replies.
We haven't received any follow-ups from them yet, but as soon as we do, we will for sure resume the impementation.


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