Is it just me or has anyone else had problems with the IB, today?
TWS has worked for several years but this morning it stop.
TWS spits out: "Requested market data is not subscribed"
Since I run the paper account, I have not had to log on to live but now I needed it to see what happened. IB Key needed to fill in the "Enable User" (perhaps it's been updated?).
In any case, I fill in and press the button. It says that it is a message to my phone. But nothing happens. Have tried six times.
I called support in Berlin, both numbers are blocked. Called to the support of the United States, Gave up after 30 minutes of music.
The only thing I can do now is to send an email, I have done 5 times.
Anyone have any experience with this?
TWS error
- TJ
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Re: TWS error
Which market are you trading?Is it just me or has anyone else had problems with the IB, today?
TWS has worked for several years but this morning it stop.
TWS spits out: "Requested market data is not subscribed"
Since I run the paper account, I have not had to log on to live but now I needed it to see what happened. IB Key needed to fill in the "Enable User" (perhaps it's been updated?).
In any case, I fill in and press the button. It says that it is a message to my phone. But nothing happens. Have tried six times.
I called support in Berlin, both numbers are blocked. Called to the support of the United States, Gave up after 30 minutes of music.
The only thing I can do now is to send an email, I have done 5 times.
Anyone have any experience with this?
A few symbols used to be free, but now require subscription. Usually it is only $1 or $2, but you can't get the data if you have not signed the subscription.
You should check your "Account Management" for messages.