For some reason the open P/L is not updating. It continually remains at $0.00. The "Last Update" indicated is hours ago. This is an Interactive Brokers paper account. Why is the P/L not updating correctly?
$0.00 open P/L in Open Positions tab
- Anna MultiCharts
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Re: $0.00 open P/L in Open Positions tab
Hello, firemag!
Please, specify what kind of IB account do you have: single, multi- or FA?
Also, please, attach full-sized screenshots of the Accounts and Orders tabs of the Order and Position Tracker.
Please, specify what kind of IB account do you have: single, multi- or FA?
Also, please, attach full-sized screenshots of the Accounts and Orders tabs of the Order and Position Tracker.
Re: $0.00 open P/L in Open Positions tab
Hi Anna,Please, specify what kind of IB account do you have: single, multi- or FA?
Also, please, attach full-sized screenshots of the Accounts and Orders tabs of the Order and Position Tracker.
It is an FA account. Screenshots below. These are paper trading accounts. Looking at these screens, I notice that the margin is not correct, either. The last account on the "Accounts" tab should have a margin value. That account is short 1 KC contract. I blacked out actual account names for security/privacy.
- Anna MultiCharts
- Posts: 560
- Joined: 14 Jul 2017
- Has thanked: 42 times
- Been thanked: 141 times
Re: $0.00 open P/L in Open Positions tab
firemag,
will it be possible for you to come to our Live Chat MON-FRI from 6:30 AM to 12:00 PM EST (11:30 AM to 5:00 PM GMT) to demonstrate this issue remotely for the engineers? Live Chat that is accessible from our web site http://www.multicharts.com/ (at the top of the page). We’ll do our best to help you.
will it be possible for you to come to our Live Chat MON-FRI from 6:30 AM to 12:00 PM EST (11:30 AM to 5:00 PM GMT) to demonstrate this issue remotely for the engineers? Live Chat that is accessible from our web site http://www.multicharts.com/ (at the top of the page). We’ll do our best to help you.