I am on latest Multicharts DT beta 4 connected to MB trading data feed.
A few times I have placed limit orders in the DOM (live account) and notice nothing is displayed in the DOM indicating a pending limit. When you switch to a different account number in the same DOM instance or open a new DOM the previous order then appears.
Sometimes the order simply didn't take and if I click again it shows up. Basically very inconsistent behavior that has resulted in orders larger than I intend to place or double orders at different prices... I am now pretty paranoid and double check often to see if i have ghost orders floating around..
Has anyone else noticed this behavior?
DOM not refreshing / pending limits not displaying [SOLVED]
- Stan Bokov
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- Joined: 18 Dec 2009
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Re: DOM not refreshing / pending limits not displaying [SOLVED]
We have been unable to reproduce this behavior, but we would very much like to see it in action, so we can nail it. Can you reproduce it on a steady basis? If so, could you come to our Live Chat and show our engineers?I am on latest Multicharts DT beta 4 connected to MB trading data feed.
A few times I have placed limit orders in the DOM (live account) and notice nothing is displayed in the DOM indicating a pending limit. When you switch to a different account number in the same DOM instance or open a new DOM the previous order then appears.
Sometimes the order simply didn't take and if I click again it shows up. Basically very inconsistent behavior that has resulted in orders larger than I intend to place or double orders at different prices... I am now pretty paranoid and double check often to see if i have ghost orders floating around..
Has anyone else noticed this behavior?
Re: DOM not refreshing / pending limits not displaying
I am on the latest version of MultiCharts DT with IB.
When I place an order in the DOM with the new contract /ESZ1, I get the bids/asks, however, no orders are shown, including the bracket orders etc.. Oddly enough, if I switch back to the older contract - /ESU1 - the orders show up once again. I have had 0 success with the new contract.
The orders are sent to my platform (ib), which I can cancel, modify etc. and they will fill. When a contract is filled, the DOM does not show I am holding a position and my p/l.
I have reinstalled the program with no success.
Any help would be appreciated.
When I place an order in the DOM with the new contract /ESZ1, I get the bids/asks, however, no orders are shown, including the bracket orders etc.. Oddly enough, if I switch back to the older contract - /ESU1 - the orders show up once again. I have had 0 success with the new contract.
The orders are sent to my platform (ib), which I can cancel, modify etc. and they will fill. When a contract is filled, the DOM does not show I am holding a position and my p/l.
I have reinstalled the program with no success.
Any help would be appreciated.
- Stan Bokov
- Posts: 963
- Joined: 18 Dec 2009
- Has thanked: 367 times
- Been thanked: 302 times
Re: DOM not refreshing / pending limits not displaying
Prok,
It's probably a symbol mapping issue. The orders are going through, but are not displayed on the corresponding chart. You can check your Symbol Mapping settings, or come to our Live Chat between 6:30 am and 4 pm EST so we can look at the issue for you.
It's probably a symbol mapping issue. The orders are going through, but are not displayed on the corresponding chart. You can check your Symbol Mapping settings, or come to our Live Chat between 6:30 am and 4 pm EST so we can look at the issue for you.