Server Down
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
While waiting for the new server, isn't there anything that can be done to improve the reliability of the old one? It doesn't seem to be able to function for more than a few minutes at a time at the moment. This is the worst it's been during the months I've subscribed to MCFX.The new server will be launched shortly This will eliminate the problem of frequent server failures.
Does anyone at TSSupport actually trade using MCFX? If not, what package do you recommend?
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Hello MKlein,
We do understand that real trading is practically impossible with MCFX because of the server problems. There is nothing that could be changed in the current server version. However, next week we are going to start beta-tesing for the new server. We are doing everything possible to start this new server as soon as possible.
We do understand that real trading is practically impossible with MCFX because of the server problems. There is nothing that could be changed in the current server version. However, next week we are going to start beta-tesing for the new server. We are doing everything possible to start this new server as soon as possible.
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- Posts: 1
- Joined: 29 Oct 2007
Hello MKlein,
We do understand that real trading is practically impossible with MCFX because of the server problems. There is nothing that could be changed in the current server version. However, next week we are going to start beta-tesing for the new server. We are doing everything possible to start this new server as soon as possible.
Why dont you let new buyers know this when they subscribe to your charts.....Lost money on frozen charts thinking price wasnt doing anything only to realize a big move against me happened......
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Both ports were dead for approximately 12 hours overnight, from around 1900 GMT. Until that happened, things did seem to have improved this week.T(h)ose problems have already been resolved.
One difference I've noticed lately is that the connection status tab often still reads "Connection OK" even when the connection is dead.
MK