Hi,
I delete files in
%AllUsersProfile%\TS Support\MultiCharts\TradingCenter\Storage\
and all MC log in
Local\TS Support\Multicharts\6.1.3605.400\logs\*.*
I open MC and open my workspace and "order and position tracker"
none workspace are set on "order execution" but i have already many positions in "strategy position"
I should have nothing.
and of course when I set workspace on "automatic order execution" I have position in double.
Why ?
regards
Laurent
order and position tracker already fill
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- Dave Masalov
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Re: order and position tracker already fill
Dear Laurent,
Strategy Positions are not saved in logs. MultiCharts requests tham from the broker. So you should see this data only if auto trading is enabled on the chart. Please come to our Live Chat between 6:30AM and 12AM EST so we can connect to your computer remotely and investigate the issue.
Strategy Positions are not saved in logs. MultiCharts requests tham from the broker. So you should see this data only if auto trading is enabled on the chart. Please come to our Live Chat between 6:30AM and 12AM EST so we can connect to your computer remotely and investigate the issue.
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Re: order and position tracker already fill
The problem was solve few days ago remotely by your support, but same problem again today
I contact the support by chat
thanks
I contact the support by chat
thanks
Dear Laurent,
Strategy Positions are not saved in logs. MultiCharts requests tham from the broker. So you should see this data only if auto trading is enabled on the chart. Please come to our Live Chat between 6:30AM and 12AM EST so we can connect to your computer remotely and investigate the issue.
- Dave Masalov
- Posts: 1712
- Joined: 16 Apr 2010
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Re: order and position tracker already fill
Dear Laurent,
I believe the issue has been solved in the Live Chat.
I believe the issue has been solved in the Live Chat.
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Re: order and position tracker already fill
yes thank you for your support. very helpfullDear Laurent,
I believe the issue has been solved in the Live Chat.
- Dave Masalov
- Posts: 1712
- Joined: 16 Apr 2010
- Has thanked: 51 times
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