MultiCharts 12.0 Release 8 builds 19063 (x32) / 19065 (x64) is out now!
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MULTICHARTS 12.0 RELEASE 8
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Henry MultiСharts
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- Joined: Aug 25 2011
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Hi Henry,
I got an installation error during the installation of the new release 8. My machine is a laptop running Windows10, AMD Ryzen5 CPU. Please refer to attached capture for details. Thanks for your attention.
I got an installation error during the installation of the new release 8. My machine is a laptop running Windows10, AMD Ryzen5 CPU. Please refer to attached capture for details. Thanks for your attention.
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Henry MultiСharts
- Posts: 9165
- Joined: Aug 25 2011
- Has thanked: 1264 times
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Hello benho,Hi Henry,
I got an installation error during the installation of the new release 8. My machine is a laptop running Windows10, AMD Ryzen5 CPU. Please refer to attached capture for details. Thanks for your attention.
You’re missing some of the system libraries required for the platform installation and operation.
Please download and install these two files, then reboot your PC:
https://bit.ly/3465ej1
https://bit.ly/2JmLZtQ
After reboot please run MultiCharts installation again.
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Henry MultiСharts
- Posts: 9165
- Joined: Aug 25 2011
- Has thanked: 1264 times
- Been thanked: 2958 times
kagein, which broker do you use?Local limit order emulation hows as a stop order in the logs
Please send us the logs so we can check this situation.
In MultiCharts go to Help tab->Feedback (or Windows Start menu->All programs->MultiCharts64->Feedback).
Select these options:
- Attach log files to help us understand what happened;
- Include Backup of Logs from previous session;
- Upload collected data to Help Desk.
In the description field specify the symbol name and the date/time of the orders in question.
I didn't explain myself properly, the limit order emulation worked as intended, the error is with the logs, instead of the showing limit@price ....it shows stop@price.kagein, which broker do you use?Local limit order emulation hows as a stop order in the logs
Please send us the logs so we can check this situation.
In MultiCharts go to Help tab->Feedback (or Windows Start menu->All programs->MultiCharts64->Feedback).
Select these options:
- Attach log files to help us understand what happened;
- Include Backup of Logs from previous session;
- Upload collected data to Help Desk.
In the description field specify the symbol name and the date/time of the orders in question.
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Henry MultiСharts
- Posts: 9165
- Joined: Aug 25 2011
- Has thanked: 1264 times
- Been thanked: 2958 times
We will still need to get the data specified above in order to study this case,I didn't explain myself properly, the limit order emulation worked as intended, the error is with the logs, instead of the showing limit@price ....it shows stop@price.kagein, which broker do you use?Local limit order emulation hows as a stop order in the logs
Please send us the logs so we can check this situation.
In MultiCharts go to Help tab->Feedback (or Windows Start menu->All programs->MultiCharts64->Feedback).
Select these options:
- Attach log files to help us understand what happened;
- Include Backup of Logs from previous session;
- Upload collected data to Help Desk.
In the description field specify the symbol name and the date/time of the orders in question.
-
Henry MultiСharts
- Posts: 9165
- Joined: Aug 25 2011
- Has thanked: 1264 times
- Been thanked: 2958 times