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Open Feature request MC-1377

Can't select "NI225_M" when I create a custom futures(eSignal)

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Description

I create "NI225_M" root in eSignal Symbol Dictionary.
But when I create a custom futures, "NI225_M" doesn't appear in symbol root.
Please see attached screen shorts.
"NI225_M" has under-bar("_"). I guess this is because of the under-bar.
Please help me.
*NI225_M is a symbol root of Nikkei 225 Index Mini Futures
*Quote Manager version is 8.5.6851.400

Steps to reproduce this issue

How to reproduce
1. Create "NI225_M" root in eSignal Symbol Dictionary.
2. Select Symbol Root in "Edit Custom Futures" window.
"NI225_M" doesn't appear.

Comments (2)
#0
user-offline.png  ducktail (ducktail)
Sep 16, 2014 - 13:11

I have changed the main data feed from IB to eSignal recentry because of data accuracy.
So I really want you to fix this problem. Please help.
p.s.
I found related topic.
http://www.multicharts.com/discussion/viewtopic.php?f=1&t=10452

But when I made this workarround, I couldn't get realtime data.

#0
user-offline.png  Alex MultiCharts (Alex MultiCharts)
May 21, 2015 - 00:27

It is not possible to use the "" sign in Symbol Root when creating a Custom Futures by design.
It comes because such symbols are used in the formula to create custom futures from individual contracts.
Workaround:
1. Change the symbol root sign from the " _" to the "-".
2. Add several individual contracts.
3. Select all the contracts -> right click on them -> Edit Symbols.
4. Change the Symbol Root sign from the "
" to the "-" for all of them.
When adding next contracts, please make sure that you changed that.

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