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Open Bug report MC-2010

pos size wrong when applying exit strategy (chart trader & IB)

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when i trade via MC charts and enter a position,
i'll go to the 'exit strategies' and select 'bracket' to have it work a stop loss and profit target.
the only problem is if my position is '1' it uses '2' for its sizes.

Steps to reproduce this issue

sometimes (normally after i've initially opened MC) it works fine, but then
something happens (i'm not sure if i've done something to set a default
size or something?) but once it gets like this, it has stayed like this.
i'm sure this is something stupid/obvious that i'm doing - but please help b/c this very useful feature is worthless like this.

Comments (3)
user-offline.png  MultiCharts Support (MultiCharts)
Feb 19, 2016 - 08:55

Please close MultiCharts and all its applications, open Task Manager->processes Tab->click on Description column->check that there are no processes with Description MultiCharts64.
Then click windows start button->type regedit->click enter->open this path: HKEY_CURRENT_USER\Software\TS Support\MultiCharts64\TraderServer->right-click on 'SyncMPTimeout' key->modify->please decrease this key 'SyncMPTimeout' in Decimal to a value of 100.
This should resolve the issue.

user-offline.png  ecarlino (ecarlino)
Feb 21, 2016 - 17:11

Alex - thank you for your reply - i'm glad to hear it should be fixed in the next version.
as far as the regedit - is this a 1 time thing or should i be prepared to do this and if so what triggers having to do this?
thank you, eric

user-offline.png  MultiCharts Support (MultiCharts)
Nov 10, 2016 - 09:25

It should be done only once in the Registry and will not be needed in the future versions.

Issue basics
  • Type of issue
    Bug report
  • Category
  • Targeted for
    MultiCharts 10.0 (RELEASED)
  • Status
  • Priority
    Not determined
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  • Type of bug
    Not triaged
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    Not triaged
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    Not triaged
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