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Open Bug report MC-2311

2 different futures (@HO, @CL) on NYMEX have different BigPointValues (BPV), nonetheless NYMEX in Multicharts has BPV = 1

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Usecase: import symbols from Tradestation: @CL & @HO ... they're both on NYMEX, with different scales and big point values.
Importing them in Multicharts will map them to existing NYMEX exchange which has BPV = 1 ... breaking any logic you'd apply to these instruments.

Bigger picture problem:
1) I know each instrument can have its own BPV, Scale, etc - but it's a manual process. How can these be imported from Tradestation upon symbol import?
2) Can the manual process of updating BPV for each futures symbol in Quote Manager be automated somehow if import from TS is difficult?


Steps to reproduce this issue

Just import the two instruments - that's it, they'll inherit BPV from NYMEX default exchange defined in Multicharts.

Comments (3)
user-offline.png  MultiCharts Support (MultiCharts)
Sep 02, 2017 - 00:58
Those settings are coming from TS. Please send us the following information, necessary for further analysis:
  1. Re-add the instruments from the data source.
  2. Specify which instruments you added and what were their settings exactly (can attach a screenshot).
  3. Once you re-added the instruments send us the Log files, collected via Feedback application: https://www.multicharts.com/trading-software/index.php/MultiCharts_Logs
user-offline.png  andb (andb)
Nov 05, 2018 - 08:54

Installed latest 12 - the NET version.
Added manually (right click into QuoteManager, add symbol @NG from TS).
We notice it gets added on NYMEX. Looking more carefully under symbol's settings, we see BPV = 1, which is totally wrong. Similar for the other mentioned instruments. As a matter of fact, most NYMEX appear the same (except CL), suggesting there is a problem with NYMEX settings rather than a specific symbol.
Not rocket science, no need for logs on this one. Just follow the above steps.
See also the screenshot.


@RR gets bad settings as well.

user-offline.png  andb (andb)
Nov 05, 2018 - 08:58
A file was uploaded. Capture.JPGicon_open_new.png
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