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Open Bug report MC-2703

CQG Main account w/ sub-account - there is no way to switch between the two (sub-)accounts for a login
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Description

CQG Main account w/ sub-account - there is no way to switch between the two (sub-)accounts for a login.
The switch may happen randomly or just by swapping the currency from File - Preferences and connect/disconnect ...
Nonetheless, the two (sub-)accounts are just not visible under chart trading panel.

Steps to reproduce this issue

Create a CQG account w/ a sub-account. You'll get only one login from CQG.
There is no way to switch between the two (sub-)accounts for that login from Multicharts. Nonetheless the switching between them could happen "randomly".

Comments (1)
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#1
user-offline.png MultiCharts Support (MultiCharts)
May 05, 2021 - 11:03
Could you please send a short video demonstrating how to reproduce the issue?
Also please send us logs via the main MultiCharts window -> Help -> Feedback as soon as the issue is reproduced.
Please select the options:
Attach a screenshot;
Attach log files…;
Snapshot of the current MC setup;
Open workspaces…;
Upload collected data to help desk;
uncheck other options and click Send.
History
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Issue basics
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