Multicharts with WEBANK & IWBANK
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Multicharts with WEBANK & IWBANK
very kind,
Use the multicharts with Webank and IWBank,
I upgraded to the latest beta multicharts as recommended it previous posts,
but some errors occured that let me tell you:
1) when I start multichart if I have 2 charts that are already open and set individually on with IWBank Webank I can see on both single operating account, but if I open a new chart I only see the account of IWBank and not of WeBank
2) I can not place orders on the multicharts chart on IWBank or Webank
3) when I enter orders from the platform of Webank appears the order on chart multicharts and is punctuated by the voice allert, but if I enter the order from the platform of IWBank the order does not appear on the charts and is not scanned by the voice allert
I hope my reports can be helpful with early...
Use the multicharts with Webank and IWBank,
I upgraded to the latest beta multicharts as recommended it previous posts,
but some errors occured that let me tell you:
1) when I start multichart if I have 2 charts that are already open and set individually on with IWBank Webank I can see on both single operating account, but if I open a new chart I only see the account of IWBank and not of WeBank
2) I can not place orders on the multicharts chart on IWBank or Webank
3) when I enter orders from the platform of Webank appears the order on chart multicharts and is punctuated by the voice allert, but if I enter the order from the platform of IWBank the order does not appear on the charts and is not scanned by the voice allert
I hope my reports can be helpful with early...
- Henry MultiСharts
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Re: Multicharts with WEBANK & IWBANK
Hello tranitroom,
1) Please attach full-sized screenshots demonstrating this behavior.
Are you referring to an account on the chart trading panel?
2) 3) Are you placing trades from IWbank data on the chart to IWbank broker selected on the chart trading panel? I.e. are you using the same data feed and broker on the same chart? If no, have you setup the symbol mapping?
1) Please attach full-sized screenshots demonstrating this behavior.
Are you referring to an account on the chart trading panel?
2) 3) Are you placing trades from IWbank data on the chart to IWbank broker selected on the chart trading panel? I.e. are you using the same data feed and broker on the same chart? If no, have you setup the symbol mapping?
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Re: Multicharts with WEBANK & IWBANK
Hello Henry I did everything I ask attaching images
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Re: Multicharts with WEBANK & IWBANK
this is chart order
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- Henry MultiСharts
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Re: Multicharts with WEBANK & IWBANK
tranitroom, is this behavior reproduced on a constant basis? Please update your MultiCharts to the the latest version 8.5 beta 2 and send us the logs for analysis or come to our live chat to demonstrate it remotely if the problem is still present.
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- Posts: 91
- Joined: 01 Jun 2011
- Has thanked: 11 times
- Been thanked: 1 time
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- Posts: 91
- Joined: 01 Jun 2011
- Has thanked: 11 times
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Re: Multicharts with WEBANK & IWBANK
Henry,
chart trading now work very well, if i open a chart with iwbank account it's already to work on it,
if i open a chart with webank account it's already to work on it, it's great
but just a problem with data feed....
i attach an image
chart trading now work very well, if i open a chart with iwbank account it's already to work on it,
if i open a chart with webank account it's already to work on it, it's great
but just a problem with data feed....
i attach an image
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- Henry MultiСharts
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Re: Multicharts with WEBANK & IWBANK
tranitroom, please make sure that your WeBank instrument sessions are correct in QuoteManager->Edit Symbol->Sessions tab.
Then make sure that you are using the Default sessions on the chart in MultiCharts -> Format tab->Instrument->Settings tab->Sessions.
Then make sure that you are using the Default sessions on the chart in MultiCharts -> Format tab->Instrument->Settings tab->Sessions.
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Re: Multicharts with WEBANK & IWBANK
Henry i have controlled, but nothing,
i have call webank to inform of this problem too....
i have call webank to inform of this problem too....
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Re: Multicharts with WEBANK & IWBANK
I think the problem occurs when there are more data vendor....
becouse now iwbank have rpoblem of data too
becouse now iwbank have rpoblem of data too
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Re: Multicharts with WEBANK & IWBANK
tranitroom, please contact the datafeed directly in case your session configuration in MultiCharts is correct but the data is still missing.
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Re: Multicharts with WEBANK & IWBANK
Henry, i'm in contact with IWBank Webank, and I informed about everything, but I think the problem is inherent in multicharts, the data will only lose in webank chart I start the multicharts, but if I open another chart of IWBank or Webank the data is lost by both, also if hooking another third data feed in real time locks the real time data feed of iwbnak and WeBank.
unfortunately I have to leave for work on Monday I come back an I'll attach more files, but you could look at the pictures I previously attached
thanks to you soon.
unfortunately I have to leave for work on Monday I come back an I'll attach more files, but you could look at the pictures I previously attached
thanks to you soon.
- Henry MultiСharts
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Re: Multicharts with WEBANK & IWBANK
Hello tranitroom,
We have tested WEBANK & IWBANK datafeed connections in our environment.
There are no data problems, the connections do not interfere and do not cause loss of realtime data to other datafeeds.
Please come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate your issue remotely. We will do our best to help you.
We have tested WEBANK & IWBANK datafeed connections in our environment.
There are no data problems, the connections do not interfere and do not cause loss of realtime data to other datafeeds.
Please come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate your issue remotely. We will do our best to help you.
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Re: Multicharts with WEBANK & IWBANK
I will come to chat, but in the meantime I enclose a clear picture about the problem, hoping to resolve it
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Re: Multicharts with WEBANK & IWBANK
I enclose the message was telling you about in java appeared when hoo closed multicharts
and perhaps this is what blocks the datat feed Webank
and perhaps this is what blocks the datat feed Webank
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Re: Multicharts with WEBANK & IWBANK
and today anther message
i attach that
i attach that
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Re: Multicharts with WEBANK & IWBANK
I still have problems with the data feed I think the problem is related to the messages between bees and MC Webank, which in turn cause problems, even for data Webank, attach images
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- 21 01 2013 c.png
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- 21 01 2013 b.png
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Re: Multicharts with WEBANK & IWBANK
Henry,
continue to have problems when I load the graphics I've noticed that when I open charts tick data perdoi especially if faccioil reload both Webank that with IWBank please diinformarmi if there are new
continue to have problems when I load the graphics I've noticed that when I open charts tick data perdoi especially if faccioil reload both Webank that with IWBank please diinformarmi if there are new
- Henry MultiСharts
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Re: Multicharts with WEBANK & IWBANK
Please describe what you mean exactly. Is Reload not filling the missing data?Henry,
continue to have problems when I load the graphics I've noticed that when I open charts tick data perdoi especially if faccioil reload both Webank that with IWBank please diinformarmi if there are new
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- Henry MultiСharts
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Re: Multicharts with WEBANK & IWBANK
tranitroom, in Multicharts please go to File tab->Preferences->Data server mode.
Make sure you are in online mode and "download missing historical data" is enabled.
If this solution didn't help and you still have the issue-please come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate it.
Make sure you are in online mode and "download missing historical data" is enabled.
If this solution didn't help and you still have the issue-please come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate it.