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Open Feature request MC-1808

Currency convertion server is sometimes down

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From time to time Multicharts have a problem with currency convertion server. Currently it's happening now, since Monday session start, 2014-12-08. Issue is not resolved for 14 hours currently. Problem here is that if currency conversion is down - instruments with mostly base JPY currency will be closed (if closing on money is used), because loss or profit will become 100x higher. And if closing of all position on money P/L is used in portfolio trader - it will close all open positions. This leads to trading not accordingly with a strategy.
So if currency convertion server is down, Multicharts should take last available convertion rate in the database. When server is back online - it would use most recent rate again. Using old currency rates is much better than not using at all - there will be just a small error in P/L calculation, which is not significant. And without currency convertion at all, error is 100 times on JPY!

Steps to reproduce this issue

This can be reproduced only by Multicharts, when currency conversion server is down.

Comments (2)
user-offline.png  Guest (Guest)
Apr 04, 2015 - 15:13

Just happened to me. Completely ruined my day.

user-offline.png  Alex MultiCharts (Alex MultiCharts)
Jun 16, 2017 - 12:18
Currency conversion functionality was improved in MultiCharts 10, also other data feeds can be selected for conversion data: https://www.multicharts.com/trading-software/index.php/Preferences#Currency_Conversion
Issue basics
  • Type of issue
    Feature request
  • Category
  • Targeted for
    MultiCharts 10.0 (RELEASED)
  • Status
User pain
  • Type of bug
    Not triaged
  • Likelihood
    Not triaged
  • Effect
    Not triaged
Affected by this issue (2)
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  • Posted at
  • Last updated
Issue details
  • Resolution
    Not determined
  • Severity
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