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Open Bug report MC-2065

Time lag between IB TWS and MC price marker
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Description

Sometimes the chart window price marker (set to "trade") shows a time lag compared to IB TWS. There is no time lag for Bid / Ask, and the issue does not show in the DOM window.
When the time lag occurs, I can resolve it in most cases by restarting MultiCharts. I am not able to consistently reproduce the issue, which occurs around 20 - 30 % of MultiCharts launches. Once MultiCharts is launched and no time lag shows, it will not occur for the rest of the session.
My MC version is MC64 9.1 (Build 12587)
Please see the link below for a demo of the issue.

Steps to reproduce this issue

Launch IB TWS
Launch MultiCharts
Open Chart window with price marker set to "Trade"
Check TWS last price with MultiCharts last price marker for time lag

Comments (2)
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#0
user-offline.png MultiCharts Support
Jul 07, 2016 - 07:11

Hi,

Please send us an email to support@multicharts.com with the screenshot of the data feed settings in QuoteManager --> Tools --> Data Sources --> Interactive Brokers --> Settings.

#0
user-offline.png Guest
Sep 27, 2016 - 02:51

I couldn't open the demo video but it seems the same issue occurred to my MC.Net64 10 beta2. I will send you screenshots of the chart and IB settings.

History
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Issue basics
  • Type of issue
    Bug report
  • Category
    Usability
  • Targeted for
    Declined/Not a Bug/Will not Fix/Cannot Reproduce/Duplicated
  • Status
    Need Details
  • Priority
    Not determined
User pain
  • Type of bug
    Not triaged
  • Likelihood
    Not triaged
  • Effect
    Not triaged
Affected by this issue (2)
People involved
  • Posted by
    user-offline.png seneca
  • Owned by
    Not owned by anyone
  • Assigned to
    Not assigned to anyone
  • Subscribers
    1 subscriber(s)
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Times and dates
  • Posted at
  • Last updated
Issue details
  • Reproducability
    Not determined
  • Severity
    Critical
Attachments (2)
Commits (0)
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